Hodnocení – Bermondsey Square Hotel - A Bespoke Hotel 4 hvězdiček

Dear Lucie, Thank you for your kind comments — we’re so glad you enjoyed the spacious room, the view of The Shard, and our convenient location. Regarding the windows, they are sealed for health and safety reasons, but we understand this can be inconvenient. For guests who prefer fresh air, we recommend our terrace rooms and suites, which come with balconies. We’re also currently looking into future renovations, and your feedback about the shower design is very helpful. Thank you again, and we hope to welcome you back soon! Kind regards, Julia | Guest Services Manager

Dear Lucie, Thank you for your kind comments — we’re so glad you enjoyed the spacious room, the view of The Shard, and our convenient location. Regarding the windows, they are sealed for health and safety reasons, but we understand this c… Zobrazit více

Dear Ivana, Thank you for taking the time to share your feedback. We're so pleased to hear you enjoyed the beautiful view from your room, the comfort of the beds, the functioning air conditioning, and our breakfast offerings. It's also great to know our location and soundproof rooms added to your comfort. We appreciate your constructive comments regarding the shower design, lighting, and room fittings. We're currently reviewing these details as part of our ongoing maintenance and improvement plans, and your insights are incredibly helpful. We also take note of your suggestions for breakfast variety and tea selection, and will share them with our kitchen team. Thank you again for staying with us — we hope to welcome you back for an even better experience in the future. Kind regards, Julia | Guest Services Manager

Dear Ivana, Thank you for taking the time to share your feedback. We're so pleased to hear you enjoyed the beautiful view from your room, the comfort of the beds, the functioning air conditioning, and our breakfast offerings. It's also gre… Zobrazit více

Dear Stanislav, Thank you for your detailed and thoughtful review! We're so pleased to hear you enjoyed the modern and clean facilities, as well as our fantastic location. It’s great to know you found the nearby restaurants and amenities convenient and enjoyable. We're also glad you appreciated the breakfast selection, room features, and little touches like the daily water refill. We truly appreciate your recommendation and hope to welcome you back again soon! Kind regards, Julia | Guest Services Manager

Dear Stanislav, Thank you for your detailed and thoughtful review! We're so pleased to hear you enjoyed the modern and clean facilities, as well as our fantastic location. It’s great to know you found the nearby restaurants and ameniti… Zobrazit více

Dear Richie 1, Thank you for staying with and sharing you valuable feedback. We are so glad to hear that you enjoyed the location, staff, breakfast, and room amenities. We also appreciate your constructive comments regarding the windows and the shower. We understand that the shower setup may not have been ideal for your needs, and we will certainly take your feedback into consideration as we look for ways to improve. We are happy to hear that these issues did not significantly impact your overall experience, and we hope to welcome you back soon. Thank you once again, Kind regards, Shafiqul Islam Front Office Manager, Bermondsey Square Hotel

Dear Richie 1, Thank you for staying with and sharing you valuable feedback. We are so glad to hear that you enjoyed the location, staff, breakfast, and room amenities. We also appreciate your constructive comments regarding the windows an… Zobrazit více

Dear Michaela, Thank you for your kind review. We are happy to hear that you enjoyed the great location and felt safe and comfortable during your stay. we are glad to hear that the location was helpful for you to explore things around as it was very close to London bridge, that worked out well for you. We also appreciate you highlighting the convenience of nearby shops, cafes, and the metro station. We hope to welcome you back soon. Kind regards, Shafiqul Islam Front Office Manager Bermondsey Square Hotel

Dear Michaela, Thank you for your kind review. We are happy to hear that you enjoyed the great location and felt safe and comfortable during your stay. we are glad to hear that the location was helpful for you to explore things around as … Zobrazit více

Dear Richie1, Thank you for your feedback! We’re delighted that you enjoyed our convenient location, comfortable room, and delicious breakfast, as well as the added convenience of the supermarket nearby. It’s also wonderful to hear that our team made a positive impression with their helpfulness. We appreciate your comment about the fixed shower. While they are a standard feature in many of our rooms, we understand your preference for a hose option. We’ll take this into consideration as we look to enhance our facilities. We hope to welcome you back again soon! Kind regards, Julia | Guest Services Manager

Dear Richie1, Thank you for your feedback! We’re delighted that you enjoyed our convenient location, comfortable room, and delicious breakfast, as well as the added convenience of the supermarket nearby. It’s also wonderful to hear that o… Zobrazit více

Dear Fryč, Thank you so much for your kind review! We're delighted that you enjoyed our breakfast selection and appreciated our peaceful location close to central London. It’s wonderful to hear that the short walk to Tower Bridge added to your experience and that everything met your expectations. We’d love to welcome you back for another relaxing stay! Kind regards, Julia | Guest Services Manager

Dear Fryč, Thank you so much for your kind review! We're delighted that you enjoyed our breakfast selection and appreciated our peaceful location close to central London. It’s wonderful to hear that the short walk to Tower Bridge adde… Zobrazit více

Dear Radek, Thank you for your detailed feedback! We’re thrilled to hear that you enjoyed our comfortable beds, convenient location, and found us to offer great value, especially with our proximity to nearby stations like London Bridge. Regarding your breakfast experience, I’m sorry to hear that the variety wasn’t to your taste. We appreciate your feedback and will keep it in mind for future improvements. As for the air conditioner, I apologise if it was noisy – we’ll have our maintenance team check into that right away. I’d also like to clarify that we do offer coffee both in the rooms and at breakfast, so I hope next time you’ll have the chance to enjoy it with us. Thank you again for your recommendation, and we hope to welcome you back soon! Kind regards, Julia | Guest Services Manager

Dear Radek, Thank you for your detailed feedback! We’re thrilled to hear that you enjoyed our comfortable beds, convenient location, and found us to offer great value, especially with our proximity to nearby stations like London Bridge. R… Zobrazit více

Dear Studničková, Thank you for your feedback! We’re glad our breakfast helped start your day off right. I’m sorry to hear about the issues with the beds. We’ve recently upgraded our mattresses and bed bases to enhance comfort, and we hope these improvements will make your next stay more enjoyable. We look forward to welcoming you back! Warm regards, Julia Firsova | Guest Services Manager

Dear Studničková, Thank you for your feedback! We’re glad our breakfast helped start your day off right. I’m sorry to hear about the issues with the beds. We’ve recently upgraded our mattresses and bed bases to enhance comfort, and we hope… Zobrazit více

Dear Lukas, Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you enjoyed the cleanliness of your room, the quality of the breakfast, and the peaceful surroundings of our hotel. Our team takes great pride in providing a friendly and welcoming atmosphere, so we're thrilled that you appreciated their efforts. Your kind words serve as motivation for us to continue delivering excellent customer service. Regarding the windows, I appreciate your understanding. For health and safety reasons, we do have to keep the windows sealed, but we strive to ensure a comfortable environment with our air conditioning system. For future stays, you might consider booking one of our terrace rooms with a communal balcony or a suite with a private balcony, where you can enjoy some fresh air while still benefiting from our hotel's quiet atmosphere. Thank you once again for your thoughtful comments. We look forward to welcoming you back and hope to provide an even better experience next time! Warm regards, Julia Firsova | Guest Services Manager

Dear Lukas, Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you enjoyed the cleanliness of your room, the quality of the breakfast, and the peaceful surroundings of our hotel. Our team takes great … Zobrazit více

Dear Maxim, We appreciate you taking the time to write a review of the Bermondsey Square Hotel from your recent visit. We are happy that your overall favourable impression was influenced by our well-located establishment in a bustling restaurant area and close to a number of transit alternatives. We are truly sorry for any inconvenience caused by the lift during your stay. We have since addressed the issue with our engineering team to ensure the issues are rectified and fully operational for our guests. We hope to have the opportunity to welcome you again. Kind Regards, Polixenia Mitrache – Guest Services Manager

Dear Maxim, We appreciate you taking the time to write a review of the Bermondsey Square Hotel from your recent visit. We are happy that your overall favourable impression was influenced by our well-located establishment in a bustling resta… Zobrazit více

Dear Evzenie, Thank you for taking the time to leave feedback after your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the metro station and various amenities nearby. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Andrea Jako | Front Office Manager

Dear Evzenie, Thank you for taking the time to leave feedback after your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the metro station and various amenities nearby. Thank you again … Zobrazit více