Reviews of The Brae Hotel
brae hotel Brae, Brae, ZE2 9QJ, United Kingdom
#1 of 2 hotels in Brae
Guests' ChoiceReview Score
Based on 357 hotel reviews
8.5Score breakdown
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Cleanliness
9.2
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Comfort
9.0
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Location
9.2
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Facilities
8.4
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Staff
9.6
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Value for money
8.3
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Free Wifi
7.8
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Reviewed: August 31, 2025
Ian
Switzerland10 Reviews10“Delightful”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
There was nothing I did not like so I cannot imagine how you could improve your hotel. It is already of better quality than many hotels on the Continent . My stay was enjoyable. I had not expected such high standards in such a comparatively remote location ! Macpherson
Friendly and efficient reception.. The same in the dining room rece
Stayed in August 2025
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Reviewed: August 25, 2025
Michael
United Kingdom35 Reviews1 helpful vote8.0Very Good- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Friendly welcome and help. Cleans and tidy. Great location too
Stayed in July 2025
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Reviewed: August 24, 2025
Michael
United Kingdom2 Reviews8.0“Great”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Front door banging
Outstanding
Stayed in August 2025
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Reviewed: August 20, 2025
Edro
Italy159 Reviews17 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Staff, restaurant for dinner & breakfast
Stayed in August 2025
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Reviewed: August 15, 2025
Hugo
France4 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Dinner at the restaurant did not meet our expectations and its value for money was poor.
Wonderful staff, especially the breakfast team was lovely. The room was confortable and large. The hotel well situated in the island.
Stayed in August 2025
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Reviewed: August 11, 2025
Sue
United Kingdom3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
n/a
breakfast was excellent. although Chief seems to work in multiples of three!!!!! Staff were everything they should be and more
Stayed in August 2025
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Reviewed: August 7, 2025
Elena
Italy42 Reviews13 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Strategic position to visit the north side of the Shetland. The staff is nice.
Stayed in August 2025
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Reviewed: August 7, 2025
Ruth
United Kingdom4 Reviews10“Comfortable hotel with lovely breakfast and very helpful staff.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Very friendly, helpful staff. Large, pleasant room. Nice bathroom. Very good breakfast.
Stayed in July 2025
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Reviewed: August 6, 2025
Frederick
United Kingdom22 Reviews2 helpful votes10“Great staff !”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
N/A
Loved the property , great location and David the manager was excellent with advice and his knowledge and Callum was a great barman waiter . Wonderful 🔝
Stayed in July 2025
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Reviewed: August 6, 2025
Martin
United Kingdom11 Reviews10“Amazing”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
I liked everything, breakfast and dinner were perfect, the room was clean and comfortable. The staff were brilliant, enthusiastic and knowledgeable.
Everything thing about it, the staff are beyond fantastic, knowledgeable and friendly. Location middle of Shetland. It was a marvellous experience. Thankyou Brae Hotel
Stayed in July 2025
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Reviewed: August 5, 2025
Gareth
United Arab Emirates301 Reviews41 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Good location to bounce onto Unst the day after.
Stayed in August 2025
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Reviewed: July 31, 2025
Alexandra
United Kingdom21 Reviews2 helpful votes7.0“Clean & comfy”- • Business trip
- • Group
- • Superior Double Room
- • Stayed 1 night
The walls were very thin - the hotel felt like converted dorm rooms. The room was very warm and it wasn't possible to open the windows enough to let the cool outside air in.
The accommodation was very clean and the bed was very comfy. The shower was great. It was a 5 minute walk from a small grocery store. The view of the bay was so beautiful.
Stayed in June 2025
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Reviewed: July 28, 2025
John
United Kingdom87 Reviews11 helpful votes8.0“Good value accommodation in a central location.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
The room was a bit tight for space and the shower was over a. bath. There was also a little noise from the bar next door one evening. These were just minor irritations though.
Breakfasts and evening meals are served promptly, hot and by friendly waiters/waitresses with a reasonable level of choice. One or two items did not quite match our expectations such as the coffee. What we found really useful was the very well informed and friendly staff member on the front desk; she provided lots of useful information on what to do int eh area..
Stayed in July 2025
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Reviewed: July 25, 2025
Kathy
United Kingdom33 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
The staff were amazing. So accommodating & helpful.
Stayed in July 2025
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Reviewed: July 24, 2025
Soozy
Australia21 Reviews3 helpful votes10“Relaxing and good position for all the things we wanted to see.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Clean, good location. Friendly staff who were always willing to help and advise on things to do in and around Brae.
Stayed in July 2025
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Reviewed: July 18, 2025
Peter
United Kingdom25 Reviews2 helpful votes7.0“Great stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Limited choice of food
Staff were very friendly, the rooms very clean and it was good value for money.
Stayed in July 2025
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Reviewed: July 17, 2025
Deb
United States17 Reviews10“Nice place.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Location, restaurant, staff.
Stayed in July 2025
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Reviewed: July 13, 2025
Geoff
United Kingdom25 Reviews1 helpful vote8.0“Most enjoyable stay with days spent mainly in Lerwick.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Not much to do or see in Brae except stunning views.
Breakfast was substantial. Staff very courteous and helpful. Conveniently located on bus route to Lerwick.
Stayed in July 2025
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Reviewed: July 10, 2025
Roger
Australia27 Reviews1 helpful vote8.0“Comfortable hotel”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Shower button very stiff and hard to operate. Did not have a daytime bar as other hotels do
Helpful staff clean comfortable room. Able to check in early
Stayed in July 2025
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Reviewed: July 9, 2025
Rachel
United Kingdom32 Reviews10“Friendly helpful staff, good location, very comfortable”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
No we thought it was all good
The staff were excellent, so friendly all of them and particularly Curtis who was very friendly and helpful over breakfast. The food was delicious. We enjoyed the music compilation at breakfast and the hotel was clean and comfortable, with parking facilities and very conveniently located for exploring the north of the island.
Stayed in July 2025
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Reviewed: July 7, 2025
Phil
United Kingdom5 Reviews9.0“Enjoyable relaxed stay and staff were fantastic”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Great location rooms comfortable, food good and staff were amazing
Stayed in June 2025
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Reviewed: July 3, 2025
Richard
United Kingdom37 Reviews12 helpful votes9.0“Comfy, welcoming, good value”- • Leisure trip
- • Travelers with friends
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
On arrival seems a bit underwhelming but staff make it better
Comfy beds, good food, excellent and very courteous staff, all at a reasonable price
Stayed in July 2025
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Reviewed: July 1, 2025
Laura
United Kingdom5 Reviews10“Perfect”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Very clean modern and comfortable Food was great Staff were lovely
Stayed in July 2025
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Reviewed: June 30, 2025
Cqtourist
Australia53 Reviews2 helpful votes9.0“A great place to stay in Brae”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Dinner meals were sometimes a bit hit and miss. The roast beef with all the trimmings was a huge serve and excellent value; the cottage pie the next night was a small portion and rather ordinary for the same price!
Excellent position in Brae. From here it's easy to tour the north of the main island and the northern islands. We had breakfast included, and the two men who ran this must be commended - they were excellent in their service and attention. All of the staff were exceptionally helpful and friendly. Room was comfortable and reasonably spacious.
Stayed in June 2025
