170 Shepherd Bush Road, Hammersmith and Fulham, London, W6 7PB, United Kingdom
#171 of 1,102 hotels in London
Guests' ChoiceBased on 887 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.7
Free WiFi
8.5
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End of dialog contentReviewed: 31 August 2025
Czaykowsky
United StatesStairs may be a problem for those with large heavy luggage
Spacious rooms clean and the bathroom products were amazing
Stayed in August 2025
Reviewed: 10 August 2025
Ian
United KingdomThe Brook Green Hotel, a Young’s pub with rooms is in a great location between Hammersmith and Shepherds Bush. The room had everything I needed; a comfortable bed, tea and coffee making facilities, a digital radio and a well appointed bathroom. The staff were friendly and efficient. I’d thoroughly recommend staying here and will look out for other Young’s establishments in the future.
Stayed in August 2025
Reviewed: 7 August 2025
Sandra
United KingdomWe love the location and vibe
Stayed in August 2025
Reviewed: 5 August 2025
Karla
United KingdomEverything!
Stayed in June 2025
Reviewed: 31 July 2025
Lisa
United StatesN/A
Costumer service and the room were very nice. The room was extremely comfortable especially during the heat wave. The location was also great and we enjoyed the breakfast.
Stayed in July 2025
Reviewed: 31 July 2025
Coral
IsraelWe found ourselves on the 3rd floor without a lift. We are 75/78 years old. Had I realised that this was the situation, I would have asked for the 1st floor. The staff helped with the luggage. But still, we would go down in the morning and would not go back to our rooms until the evening. The room had character, and it was spotless. It was very small. But there were no wardrobes or cupboards, and for someone flying in from abroad for 9 nights, that really was not comfortable. We couldn't unpack entirely. We personally do not need an extensive minibar. We did need a fridge.
Very Clean, the daily clean was excellent. Breakfasts were excellent. Service was excellent, and all of the staff were really nice and helpful. We would especially like to thank Kate, even though all the staff were really great.
Stayed in July 2025
Reviewed: 29 July 2025
Barbara
IrelandAs it’s on the Main Street it can be a little noisy also the doors to the rooms are quite close to each other so you can easily hear people in the corridor outside
Room was spacious and very comfortable with an excellent bathroom .Location is great as it’s so close to a variety of shops & restaurants and the train station
Stayed in July 2025
Reviewed: 19 July 2025
Paul
United KingdomGood place for visiting Shepherd’s Bush empire
Stayed in July 2025
Reviewed: 18 July 2025
Ann
United KingdomSometimes a little noisy
Very friendly , comfortable and liked the Bramley products very much . A lot of attention to detail.
Stayed in July 2025
Reviewed: 3 July 2025
Eugene
IrelandEverything was good 👍
Lovely location in a beautiful part of London
Stayed in June 2025
Reviewed: 25 June 2025
Ash
United KingdomAircon is a little bit loud in room - not always needed …
Location, room, friendliness of staff, good food supper and breakfast. Room bigger than usual for London. Nice toiletries, fluffy towels. Overall a winner 🥇
Stayed in June 2025
Reviewed: 22 June 2025
Andy
United KingdomTraffic was a bit noisy in the morning but not exceptional
Very comfortable, the room was a good size and the bathroom very smart. Staff were very friendly and helpful. Good breakfast. Five minute walk to the Tube
Stayed in June 2025
Reviewed: 20 June 2025
Jasmine
United KingdomIt is a very busy pub, so when walking in it did worry me that the noise would be too much. However we were on the second floor and it was super quiet! Not sure if you were on the first…
Great location and the rooms were lovely!
Stayed in June 2025
Reviewed: 17 June 2025
Smith
AustraliaThe room we had was lovely, with a king-sized bed, but not a lot of room around the bed. Fine for us as we were in London for the cricket, so spent very little time in our room.
The Brook Green pub was beautiful! High ceilings, lots of light and comfy lounges as well as tables. The pub has a large Tesco located behind it and a fantastic laundromat just a few doors down, very handy when you are away for a few weeks. Hammersmith station is a short stroll away.
Stayed in June 2025
Reviewed: 9 June 2025
Diana
United KingdomThe staff are always friendly and the food is good and the rooms are clean.
Stayed in June 2025
Reviewed: 8 June 2025
Mike
United KingdomGreat location, lovely rooms, nice staff
Stayed in June 2025
Reviewed: 26 May 2025
Laurent
CanadaNo elevators (for a top floor room) and a room with a very small window that didn't open more than 2 inches.
Overall design and feel of the hotel and pub.
Stayed in May 2025
Reviewed: 22 May 2025
Ann
United KingdomA little noisy by the road but given the location the hotel has done everything to limit noise.
Beautifully thought out room , very comfortable and enjoyed the Bramley products.
Stayed in May 2025
Reviewed: 19 May 2025
Huey
Malaysiathere is no elevator here so you need to carry you baggage up to your room manually. however, the staffs there do help carry your baggages up to the room!
It was small and narrow but soooo cozy!! You will get good rest at this hotel. It was walking about 5-7 minutes walking distance to hammersmith underground station. there’s also a pub under the hotel and restaurant. westfield shopping mall is also about 15 minutes walking distance.
Stayed in May 2025
Reviewed: 18 May 2025
Georgios
GreeceVery good room, and I enjoy the breakfast.
Stayed in May 2025
Reviewed: 15 May 2025
Roisin
United KingdomAmazing room. Super comfy and luxurious.
Stayed in May 2025
Reviewed: 8 May 2025
Monika
PolandHotel in a very good location, a few minutes walk from the metro station. Beautiful building, equally beautiful interior. The restaurant serves delicious breakfasts and very good dishes, the burger was delicious.
Stayed in May 2025
Reviewed: 7 May 2025
Jane
United KingdomGreat stay, convenient location. Stylish bedroom and bar. Very nice staff!
Stayed in April 2025
Reviewed: 5 May 2025
Naomi
SwitzerlandGreat location, lovely room
Stayed in May 2025
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