Reviews of The Brook Green Hotel 3 stars
170 Shepherd Bush Road, Hammersmith and Fulham, London, W6 7PB, United Kingdom

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewSpacious rooms clean and the bathroom products were amazing
Stairs may be a problem for those with large heavy luggage
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe Brook Green Hotel, a Young’s pub with rooms is in a great location between Hammersmith and Shepherds Bush. The room had everything I needed; a comfortable bed, tea and coffee making facilities, a digital radio and a well appointed bathroom. The staff were friendly and efficient. I’d thoroughly recommend staying here and will look out for other Young’s establishments in the future.
Ian, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brook Green Hotel. We look forward to welcoming you again soon. Kind Regards, Brook Green Hotel Team
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewWe love the location and vibe
Sandra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brook Green Hotel. We hope to be of service to you again in the future. Best wishes, Brook Green Hotel
Reviewed: 5 August 2025 · Stayed in June 2025
Verified reviewEverything!
Karla, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brook Green Hotel.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewCostumer service and the room were very nice. The room was extremely comfortable especially during the heat wave. The location was also great and we enjoyed the breakfast.
N/A
Lisa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brook Green Hotel.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewVery Clean, the daily clean was excellent. Breakfasts were excellent. Service was excellent, and all of the staff were really nice and helpful. We would especially like to thank Kate, even though all the staff were really great.
We found ourselves on the 3rd floor without a lift. We are 75/78 years old. Had I realised that this was the situation, I would have asked for the 1st floor. The staff helped with the luggage. But still, we would go down in the morning and would not go back to our rooms until the evening. The room had character, and it was spotless. It was very small. But there were no wardrobes or cupboards, and for someone flying in from abroad for 9 nights, that really was not comfortable. We couldn't unpack entirely. We personally do not need an extensive minibar. We did need a fridge.
Coral, we are so pleased you enjoyed your visit to Brook Green Hotel! We can't wait to see you again, have a great day.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewRoom was spacious and very comfortable with an excellent bathroom .Location is great as it’s so close to a variety of shops & restaurants and the train station
As it’s on the Main Street it can be a little noisy also the doors to the rooms are quite close to each other so you can easily hear people in the corridor outside
Barbara, we are so pleased you enjoyed your visit to Brook Green Hotel! We can't wait to see you again, have a great day.
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGood place for visiting Shepherd’s Bush empire
Hello, Thank you very much for the lovely review. We are glad to read that you enjoyed your recent visit. We look forward to welcoming you back soon. Kind Regards, Brook Green Hotel Team
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewConvenient for Westfield and surrounding areas. Room was nice but no blackout blind made for an early wake up. Bit of confusion around what time breakfast was served until but it all worked out ok in the end.
Fine for us but having no lift to reach the upper floors would be difficult for someone with mobility issues.
Hello, Thank you very much for the lovely review. We are glad to read that you enjoyed your recent visit. We look forward to welcoming you back soon. Kind Regards, Brook Green Hotel Team
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewVery friendly , comfortable and liked the Bramley products very much . A lot of attention to detail.
Sometimes a little noisy
Hello, Thank you very much for the lovely review. We are glad to read that you enjoyed your recent visit. We look forward to welcoming you back soon. Kind Regards, Brook Green Hotel Team
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLovely location in a beautiful part of London
Everything was good 👍
Hello Eugene, Thank you very much for the lovely review. We are glad to read that you enjoyed your recent visit. We look forward to welcoming you back soon. Kind Regards, Brook Green Hotel Team