8.7

Reviews of The Brook Green Hotel 3 stars

170 Shepherd Bush Road, Hammersmith and Fulham, London, W6 7PB, United Kingdom

  • Czaykowsky

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Spacious rooms clean and the bathroom products were amazing

    Stairs may be a problem for those with large heavy luggage

  • Päivi

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Damien

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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  • Frances

    Reviewed: 22 August 2025 · Stayed in June 2025

    Verified review
  • Marina

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
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  • Luke

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Anastasiya

    Reviewed: 16 August 2025 · Stayed in June 2025

    Verified review
  • Ian

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The Brook Green Hotel, a Young’s pub with rooms is in a great location between Hammersmith and Shepherds Bush. The room had everything I needed; a comfortable bed, tea and coffee making facilities, a digital radio and a well appointed bathroom. The staff were friendly and efficient. I’d thoroughly recommend staying here and will look out for other Young’s establishments in the future.

    Property response:

    Ian, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brook Green Hotel. We look forward to welcoming you again soon. Kind Regards, Brook Green Hotel Team

    The Brook Green Hotel
    13 August 2025
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  • Brett

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Sandra

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    We love the location and vibe

    Property response:

    Sandra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brook Green Hotel. We hope to be of service to you again in the future. Best wishes, Brook Green Hotel

    The Brook Green Hotel
    10 August 2025
  • Karla

    Reviewed: 5 August 2025 · Stayed in June 2025

    Verified review

    Everything!

    Property response:

    Karla, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brook Green Hotel.

    The Brook Green Hotel
    8 August 2025
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  • Lisa

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Costumer service and the room were very nice. The room was extremely comfortable especially during the heat wave. The location was also great and we enjoyed the breakfast.

    N/A

    Property response:

    Lisa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brook Green Hotel.

    The Brook Green Hotel
    2 August 2025
  • Coral

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Very Clean, the daily clean was excellent. Breakfasts were excellent. Service was excellent, and all of the staff were really nice and helpful. We would especially like to thank Kate, even though all the staff were really great.

    We found ourselves on the 3rd floor without a lift. We are 75/78 years old. Had I realised that this was the situation, I would have asked for the 1st floor. The staff helped with the luggage. But still, we would go down in the morning and would not go back to our rooms until the evening. The room had character, and it was spotless. It was very small. But there were no wardrobes or cupboards, and for someone flying in from abroad for 9 nights, that really was not comfortable. We couldn't unpack entirely. We personally do not need an extensive minibar. We did need a fridge.

    Property response:

    Coral, we are so pleased you enjoyed your visit to Brook Green Hotel! We can't wait to see you again, have a great day.

    The Brook Green Hotel
    2 August 2025
  • Barbara

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Room was spacious and very comfortable with an excellent bathroom .Location is great as it’s so close to a variety of shops & restaurants and the train station

    As it’s on the Main Street it can be a little noisy also the doors to the rooms are quite close to each other so you can easily hear people in the corridor outside

    Property response:

    Barbara, we are so pleased you enjoyed your visit to Brook Green Hotel! We can't wait to see you again, have a great day.

    The Brook Green Hotel
    2 August 2025
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  • Kim

    Reviewed: 21 July 2025 · Stayed in June 2025

    Verified review
  • Paul

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Good place for visiting Shepherd’s Bush empire

    Property response:

    Hello, Thank you very much for the lovely review. We are glad to read that you enjoyed your recent visit. We look forward to welcoming you back soon. Kind Regards, Brook Green Hotel Team

    The Brook Green Hotel
    21 July 2025
  • 7.0 Good
    Neil

    Reviewed: 19 July 2025 · Stayed in June 2025

    Verified review
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  • Anonymous

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Convenient for Westfield and surrounding areas. Room was nice but no blackout blind made for an early wake up. Bit of confusion around what time breakfast was served until but it all worked out ok in the end.

    Fine for us but having no lift to reach the upper floors would be difficult for someone with mobility issues.

    Property response:

    Hello, Thank you very much for the lovely review. We are glad to read that you enjoyed your recent visit. We look forward to welcoming you back soon. Kind Regards, Brook Green Hotel Team

    The Brook Green Hotel
    21 July 2025
  • Ann

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Very friendly , comfortable and liked the Bramley products very much . A lot of attention to detail.

    Sometimes a little noisy

    Property response:

    Hello, Thank you very much for the lovely review. We are glad to read that you enjoyed your recent visit. We look forward to welcoming you back soon. Kind Regards, Brook Green Hotel Team

    The Brook Green Hotel
    21 July 2025
  • Gary

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review
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  • Robert

    Reviewed: 15 July 2025 · Stayed in June 2025

    Verified review
  • Caroline

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
  • Zoe

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review
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  • Eugene

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review

    Lovely location in a beautiful part of London

    Everything was good 👍

    Property response:

    Hello Eugene, Thank you very much for the lovely review. We are glad to read that you enjoyed your recent visit. We look forward to welcoming you back soon. Kind Regards, Brook Green Hotel Team

    The Brook Green Hotel
    10 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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