No breakfast

Location

Stayed in July 2025

We were unable to get wifi, electric shower and kettle were the only way to get hot water. So bizarrely we had the hotel to ourselves. There was no restaurant in operation, no staff in the hotel. Owner explained that the people running it had left recently, so we had keys to get into the hotel and to lock up when we left! Felt for the owner who was trying to do his best to improve the outside when we arrived.

Lovely room with a decent view, nice ensuite. Room was clean and ready for us a bit early as requested. Person we spoke to there was helpful but in difficult circumstances.

Stayed in August 2025

Windowsill full of dead flies, no services, no bar, no breakfast, no staff present.

Location. Bed was comfortable

Stayed in July 2025

Bit dirty, dated.

It was available and close to New Quay

Stayed in July 2025

Lacking of the obvious. Better signage to locate booking in point when expecting staff between listed booking in time. Difficult to see the welcome in door and exits as through rooms. Missed a trick on welcoming and asking if we wished to dine in their restaurant.

Location great and as per the hotel photos. Bus stops right outside to allow planning a non car journey. Easy walk to centre nearest village and beach within practical walking distance for those who don't mind a walk. Great Bar and Kitchen staff. Good forward communications welcoming us and providing advice prior to arrival with instruction if we missed staff due to late arrival. Sea view great from room, sat and enjoyed the views.

Stayed in June 2025

Hotel quite run down and not well maintained

Mike was very helpful and did us a good breakfast.

Stayed in June 2025

We recommend checking the room as there were mouse dropping in the bedding and in the bin.

There was no breakfast as advertised. Steve very helpful. Close to New Quay.

Stayed in April 2025

Unfortunately, the bar and restaurant are closed

Fabulous view, short walk from the town

Stayed in November 2024

pillows a little soft for my liking

Really comfortable bed

Stayed in October 2024

No facilities, bar and restaurant closed but your advisement said they had both

Stephen was very helpful and very nice

Stayed in July 2024

Friendly and helpful staff

Stayed in August 2025

Lovely room, big, clean with a lovely sea view. Parking and a lovely breakfast included. Staff were lovely and welcoming. We look forward to returning.

Stayed in September 2025

Everything

Location was ideal the hotel itself was not got there and went to check in and the hotel had really bad smells and odour throughout the building toilet handle was broke couldn’t flush the toilet broken blinds wiring exposed random tools in dining area had breakfast which we chose toast which was solid and could break a tooth couldn’t eat in peace as was talking to us and talking about how they’re down hill in poverty follows you around when you go out for a smoke and questions where your going then locks you out stains on pillows

Stayed in September 2025

On arrival no-one to book us in, we stayed outside for an hour and half, after for me a 4:5 hour journey. At no time were we told that the restaurant was closed despite having paid for hotel 23rd August and proprietor claiming he closed at least a month earlier. This hotel was booked because it had a restaurant. No-one offered breakfast. Neither Booking.com or the owners communicated this. the telephone number given for contact was a previous owner and did not answer. The room needed dusting, no-one made the beds, cleaned bedroom or ensuite, nor refreshed drink facilities, or emptied waste bins. at no time were we asked if we had everything we needed or was everything ok. On departure there was no-one to check me out so I locked the room and posted keys in letter box. Conflicting stories from owners and nearby B&Bs suggested the owner had gone bankrupt, he said a sale let him down and they were only honouring customers already booked in. The lady owner said that she was not responsible for someone called jasmine whos number I was supposed to contact ifrom the hotel and neither could she reach booking.com to remove the hotel from their website. She was not apologetic for any or all of the concerns.

Location, clean sheets and towels were the positives of this hotel. Having said that these faded into insignificance due to deficiences.

Stayed in August 2025

We have no complaints enjoyed our stay

The location was beautiful close to the town.The hotel room was comfortable and clean for a good night's sleep

Stayed in August 2025

Nothing

The management and owner and the location.

Stayed in August 2025

The hotel did not contact us before we set out on our 4 hour journey to tell us had closed for business.

Do not know did not manage to get into hotel it had closed down, but Booking.com were very good and refunded our money

Stayed in August 2025

Very dusty and dated, no bar, no food, no staff, and we ran out of the 1/2 toilet roll…but nobody to ask for a new one. This is not the standard expected, and no information was passed to me stating the situation

At l the very least the bedding was clean

Stayed in August 2025

Run down. Staff not present during our stay. No cleaning of room in between nights. No service at all! Bar, restaurant all closed with no prior warning.

Location to New Quay

Stayed in August 2025

To start with misleading, we arrived and was met by a woman who gave us the choice of a twin room or double that was nice, we opted for the double, then we were informed the bar and restaurant were closed as the people that ran it had left, ok so no sitting in the lovely garden with a drink to unwind that evening. We got into the room, although on the small side it was adequate for our needs until I sat on the bed, boy was that thing hard and creaked when I moved. Made the obligatory brew after our journey to discover 3 sachets of milk, with no bar, no restaurant the choice of refreshments was tea, coffee or water, with only 3 sachets of milk this ment 1 and a half cups each for the whole of the evening and morning as there was nobody to ask for anymore, no staff visable at all from after we were shown to our room until we wearily departed due to lack of comfort to sleep in the morning where we ended up posting the room key through the letterbox. We went to go out to buy milk and sugar (there was only 3 of them) to find our room wouldn't lock! Again nobody was in the building to tell. Had a wander around New Quay, beautiful place, got some dinner as couldn't eat at the "hotel" and went back. Still no sign of life anywhere so went up to the room to watch some tv, something we could of done at home for free to find the pull out tv was wonky and there was only one chanal that had a semi decent signal, no worries we thought get out my tablet, watch something on Netflix or prime, oops free WiFi, what free WiFi, needed a password and despite reading the welcome folder and searching for a clue no password and nobody to ask, so it was reruns of the bill from the 80s for us.

Room was clean, that is where the positives stop

Stayed in August 2025

The room was very small and dated. The bathroom was small and no hot water on the basin. There was no one in the hotel the evening or next morning of our stay. Seemed creepy and like a ghost hotel. The person who messaged us to check in ignored my call and message when the internet didn’t work.

The room had a nice window seat and view.

Stayed in July 2025

Musty smell (open the windows!), extractor fan in bathroom not working and black mould on the ceiling). Non-existent management and staff bickering. Disorganised, not really caring about the property or the guests.

Nice view, location

Stayed in July 2025

Found it a bit strange having to get in to the hotel via keysafe but it all worked out in the end.

Comfortable & clean.

Stayed in July 2025

First of all, I was not told that you've been sold painting was scrambling around furniture was being moved. Dog poo was on the lawn, had no british breakfast, no british dinner really disappointed

The bed sleep well

Stayed in June 2025