There wasn't any staff at the hotel to welcome us when we arrived. We didn't see the sign to check in next door. Rang bell and knocked for ten minutes. Front door wide open. Eventually, I went upstairs to the room we had booked to check if it was open, and we could gain access. Our room was occupied with a couple in bed. After going next door to check in, we were given keys to a small double, not what we booked. After pointing out the room not as booked, we asked to be put in the room we booked. This was sorted out pleasantly by a nice young man but had to wait an hour while the couple in our room were removed and the room was cleaned. During this time, I observed that another family were having issues with their booking, and the lady on reception was very unprofessionally having a meltdown about missing keys. Our room had no shower curtain, no towels, and only one mug. When we returned to the hotel at 11 that evening, we couldn't gain access as some kind of incident had occurred, and checks were being made by a fire officer. This was dealt with professionally by maybe the owner, and we were offered complimentary drinks whilst we waited. Thankfully, we were able to access our room to sleep after a short wait.

Spacious light room. TV good size, fan was great.

Stayed in July 2025

Delay on the check-in, though we were early so no worries

Great value for money, the staff (Clare) are what make the stay that much better, absolutely friendly and willing to help with anything, easily approachable. You get what you pay for in terms of the room, small, cramped with very minimal noise cancelling. It was perfect for us, all we need is the bed and for it to be clean with a working and hot shower, which it was.

Stayed in January 2025

Check in had to phone the told to go next-door. Computer to check in all People standing at the bar could read your info. Towels not in room.rooms were cold no heating

Location and clean

Stayed in November 2024

so many stairs absolutely killed me off. We didn't stay the full length either came home on the Sunday bed wasn't that comfy, TV was green and fuzzy quite a small room

Nice little place, cosy. Dog was adorable but didn't really see much of the owner

Stayed in November 2024

The fire alarm going off and evacuated outside, which is a frequent occurrence apparently. No toiletries provided

Stayed in November 2024

The property is obviously being neglected, we stayed last year in the same room and it’s obviously worse. We found half eaten toffee rock in a drawer. They took our towels while we were out on the last night, left us without new towels and left our room door unlocked. I rang the staff bell the next morning just after 9 and tried ringing, to get some towels, no answer. It could’ve been worse but it did put a dent in the trip.

Location.

Stayed in October 2024

On the saturday night there was a karaoke going on in the other hotel associated with the Chorlton till nearly 2 am . Could hear everything even with the window closed.

Hotel room was clean Location was excellent only a few minutes from the shops/ the sea + coral island Communication with owner was good has a i asked for an early checkin time or somewere to store my luggage upon arrival. They soon gave me an fast response to my request

Stayed in September 2024

Everything was OK in there

The bed was comfy

Stayed in June 2024

As soon as you walk in the front door of this hotel there was a dreadful smell like wet dog and cigarette smoke it followed right through upstairs and In our room I have never seen as many air fresheners in a hotel we had one plugged in our room all they were all in the all way as well so they must know it smells horrible will not be coming back to this hotel again and our cups in the room were disgusting not even been washed from previous customers

Stayed in June 2024

the flies, the shower been cold at first then staff sorted it.

the location, the staff where very friendly

Stayed in May 2024

When you walk in the front door there is a horrible smell like damp or something,it made us feel a little queasy.

Location amazing, room was clean and tidy. Bedding lovely comfortable.

Stayed in May 2024

Very small room and ensuite. Room not very clean.

Location. Near the tower and piers, bars and restaurants. Close to large car park.

Stayed in May 2024

No heating and no hot water,owner sorted eventually but other staff member arrogant,rude and basically useless

Location

Stayed in April 2024

Great location clean comfy beds

Stayed in April 2024

location

they do not do breakfast

Stayed in September 2023

No maid service after first night.

Location. Comfortable room.

Stayed in November 2023

We did not really see any staff

Did not have breakfast

Stayed in October 2023

Rubbish underbed from previous guests and bathroom not very clean either unfortunately. No breakfast available. Single bed light didn't work. Literature out of date on door giving old WiFi password etc.

Comfy beds, clean bedding, hot and powerful shower, small cosy and warm room, very close to town centre and seafront which was great for us! Extremely quiet on a night too which was a surprise given how close it is to nightlife. Hallways/stairs also clean and presentable.

Stayed in October 2023

Very small en-suite. Karaoke in the Fairway next door until 1:45am

Great location, close to most of the attractions and shops. Clean room and building.

Stayed in September 2023

Nothing

The location and nice bed

Stayed in August 2023

the room was smaller than I’d expected but not a problem the wardrobe door was stuck

it was a property next to the main B and B the managers were very nice when I met them

Stayed in May 2023

There wasn't any breakfast option but was advertised as being available. The super king size room was too small for a king size bed. The king size bed was actually 2 single beds pushed up together. The en suite was poorly laid out and small with the wash hand basin directly in front of the wc which is OK if your child but not ideal for an adult. The shower cubicle was also very small. There was no hand soap in the dispenser. The wardrobe drawers were broken. The room wasn't cleaned during our stay so didn't receive any clean towels, no tea and coffee replacements and the bins not emptied. The room was dated with signs of water damage on the bay window ceiling. We did expect more for the price paid and the reviews we read did not reflect the property accurately. We left a day early to return home. Would not stay again. Sorry.

Location was good for the town centre, tower and North pier.

Stayed in May 2023

Breakfast not provided but we knew this when booking. Not an issue as a cafe at the bottom of the road does good quality all day breakfast at a reasonable price.

Reasonable priced hotel in a great location. Central Car Park less than 5 minute walk. Close to Tower, beach , Shopping centre and more importantly the Winter Gardens ( we were there for a specific event). Staff were friendly and helpful. There was no shower curtain on arrival but this was sorted by the time we returned so not really an issue. The rooms were of a decent standard for a budget hotel. Slept well .

Stayed in August 2025

I booked 3 rooms they doubled booked and refuse refund as they only had 2 rooms which we didn't book , took all the stay to get 100 back 2 days , which is a joke for what I paid , this was due to owner, the poor pregnant girl who was working had a few to deal with as same issue paid no rooms ..........room wasn't exactly clean out door area was the best part

Location only

Stayed in August 2025