Hodnocení – The Clermont London, Charing Cross 4 hvězdiček

Dear Jana, Thank you for taking the time to share your feedback following your recent stay with us. While I’m glad to hear you appreciated our central location — especially the convenience of being right by the train station and Embankment — I’m truly sorry that other aspects of your experience did not meet expectations. We understand how important comfort and cleanliness are when travelling, and I regret to hear that you found the room layout and storage insufficient for your needs. Your comments about air quality, carpets, and the overall freshness of the environment have been shared with our Housekeeping and Maintenance teams for immediate review. Please rest assured that we are a non-smoking hotel, and we will investigate thoroughly to ensure all rooms reflect this standard. Thank you again for your candid comments — they help us improve, and we hope to have the opportunity to welcome you back for a much more enjoyable stay in the future. Warm regards, Eva Guest Services Executive

Dear Jana, Thank you for taking the time to share your feedback following your recent stay with us. While I’m glad to hear you appreciated our central location — especially the convenience of being right by the train station and Embankmen… Zobrazit více

Dear Jiří, Thank you for sharing your experience at The Clermont Charing Cross Hotel. I am delighted to see that our location was convenient during your visit. We hope to have the pleasure of welcoming you back again soon! Best regards, Eva Maria Guest Services Executive

Dear Jiří, Thank you for sharing your experience at The Clermont Charing Cross Hotel. I am delighted to see that our location was convenient during your visit. We hope to have the pleasure of welcoming you back again soon! Best regards, Eva… Zobrazit více