East Overcliff Drive, Bournemouth, BH1 3AQ, United Kingdom
#55 of 66 hotels in Bournemouth
Guests' ChoiceBased on 1280 hotel reviews
6.3Cleanliness
6.9
Comfort
6.9
Location
8.2
Facilities
6.6
Staff
7.7
Value for money
6.7
Free Wifi
7.1
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End of dialog contentReviewed: September 6, 2025
Lorraine
United KingdomTrying to get a drink with dinner was very hard a bar was in the dinning room but was not open asked for a drink when we sat down finally got it whilst eating the main course. Felt that dinner was rushed had to say to the staff if they could give us five minutes between main and dessert otherwise from start to finish would of taken about 15 minutes.
Location
Stayed in September 2025
Reviewed: August 30, 2025
Nadine
United KingdomOnly downside is parking, there is on street parking which is a lot more cost affective
Location was decent. Would definitely stay again
Stayed in August 2025
Reviewed: August 30, 2025
Pomporin
Italy-WiFi was not available in our room, even we reported it to different members of staff we couldn't use this service and we didn't get a solution for it. -We asked if we could keep the luggage in the hotel while we were visiting the town and waiting for the room to be ready, the request was fulfilled. However it was left at the entrance where anyone could take and leave. -The room was warm, no Aircon just a fan, but if we were charging the phones and watch the TV, we couldn't use it... Only 2 plagues in the room! -Old style TV with only few channels available and signal issue. -The floor wasn't cleaned properly, we found different types of hairs, even we reported it, the situation didn't improve during our stay. -After the check-out due to the heavy rain we had to book a taxi to catch the train and very kindly one of the staff member helped us out with the hotel service, saying to us that in 5 minutes the taxi was there. However we had to wait more than 15 minutes because the staff didn't realise that the taxi call didn't go through.
-Few staff members were welcome and nice, they gave us directions and recommendations of restaurants. -The view outside the hotel right opposite to the sea and about 10 minutes walking to the nearest beach entrance.
Stayed in August 2025
Reviewed: August 30, 2025
Tim
United KingdomParking and noise
Clean and good position
Stayed in August 2025
Reviewed: August 28, 2025
Steve
United KingdomNosey from the fans outside the window, doors slamming late at night.
Food was 👍 ok
Stayed in August 2025
Reviewed: August 27, 2025
Angela
United KingdomThere was a wedding on the first day we arrived … which meant you couldn’t use the pool or the dining room the bar/lounge area was taken up with the wedding guests both before and after … which made it crowded and unable to fined seating… so we went into town to eat !
The pool area was great .. food was lovely and reasonably priced.. rooms small but clean and comfortable.
Stayed in August 2025
Reviewed: August 26, 2025
Olga
United KingdomThe bed linen was too old and the pillows were like bricks !
The hotel is clean and the staff is attentive, helpful and polite . English breakfast is also very good .
Stayed in August 2025
Reviewed: August 26, 2025
Christopher
United KingdomCleanliness, slow service, dated and slightly dirty hotel.
The outdoor pool and location.
Stayed in August 2025
Reviewed: August 24, 2025
Caryn
United KingdomHotel needs a little TLC.
Reasonably priced hotel for a family getaway to the coast.
Stayed in July 2025
Reviewed: August 24, 2025
Cindy
ItalyThe buffet breakfast was absolutely delicious, and I did love the variety of foods offered and the fact they did have fresh fruit. However, the outdoor pool was very dirty, with loads of dead flies in the water, something I hadn't experienced at an outdoor lido before. The TV in my room was out of order, pretty boring.
Stayed in August 2025
Reviewed: August 19, 2025
Lim
SingaporeRoom view bad, no hot water first night , but fixed in morning. Electric power cut off a while and fixed. No fridge, parking why must charge since it's a hotel..
Reception staff really good.
Stayed in August 2025
Reviewed: August 18, 2025
Giovanna
United KingdomBedroom and toilet as general cleaning was ok. Disgusting the mould between the tiles on the bath’s walls and sealant, that should be cleaned with bleach or something else , the hotel should schedule a bath’s tiles cleaning . Also the bath’s taps were worn out of chrome polish but working properly . There is a slope quite dangerous in the bathroom, that area must be covered with anti-slippery stripes or patches, I don’t know how this bathroom floor had pass a H&S inspection by the authorities. Room number is 231 if the hotel owners of chain OCEANA are interested on fixing the floor which also the vinyl quality isn’t proper for wet areas. Do not plan to park your car in the hotel, specially if your coming from far, because it is small and by the time of your arrival you won’t get any chance to park your car not even on the street, if you are coming on a summer weekend . Our mistake
Staff was good and very helpful, specially the multi skill guy who was working at night attending the reception and the bar, that was busy because it was a wedding party, KUDOS for you. The hotel have a charming decor Caffè and a terraza with views to the swimming pool and the street. A few minutes away from the beach, walking down the cliff
Stayed in August 2025
Reviewed: August 18, 2025
Oluwaseyi
United KingdomDo you room is very 🔥
I like the pooll outside
Stayed in August 2025
Reviewed: August 17, 2025
Alina
United KingdomSmaller room then shown in the photos, unclean noisy outside (as a continuous motor sound )
Reception area
Stayed in August 2025
Reviewed: August 6, 2025
Louise
United KingdomCleaner hotel , needs a paint sort the cigarette ends out all over the place
The location was was walkable into town and beach, and on a bus route . Had to pay for parking £12 a day Breakfast was nice however could have been a lot warmer . The Italian restaurant was really nice Food amazing Cleanliness not the best
Stayed in August 2025
Reviewed: August 5, 2025
Claire
United KingdomSwimming pool was not the cleanest due to guests flicking cigarette ash from the balcony whilst we were swimming. The spa facilities next door were filthy in the evening, (but clean in the morning), however, we put this down to other guests and busy childrens holiday period. Had to wait a long time for our meal with starters and mains being confused, however the restaurant seemed short staffed for the amount of guests, and the food was good.
Free upgrade to larger family room with sea view and separate child's room with bunk, free breakfast included. Right next to the beach. Use of spa facilities next door. Good breakfast.
Stayed in July 2025
Reviewed: August 4, 2025
Romiz
United KingdomHotel looked very old and the decoration was too old fashion. Lift and carpets were smelly. Corridors were very narrow.
Stayed in July 2025
Reviewed: August 4, 2025
Sam
United KingdomThis more reflects on my research but if you have a baby in a buggy you will need to climb 10 steps into the hotel and even with lifts in the hotel there are more steps to rooms. It was fine and this is me just being picky.
For the price the room is very good. Some reviews say the rooms are tired, a touch a paint maybe but I felt the room was very good for the price. The hotel facilities are very good.
Stayed in August 2025
Reviewed: August 1, 2025
Sylwia
United KingdomOld dirty carpets, hard uncomfortable bed, tired furniture in the room and restaurant, old type of windows, very small TV, loud hot water, old type of hotel so no air con, people next door were smoking during day, staff said that they only do walk around at night, at night also there was smoking (I reported to reception, they checked but people didn't open the door) and my room was stinky despite trying to block the gap under door
Good location close to beach, few choices of good meals at the hotel, fair price of food, polite staff, clean bedsheets, tiled big bathroom, hotel price
Stayed in August 2025
Reviewed: July 31, 2025
George
United KingdomN/a
Breakfast good Location excellent 10/10
Stayed in July 2025
Reviewed: July 31, 2025
Luke
United KingdomRoom was grubby. One member of staff too sassy verging on rude
Location is ideal
Stayed in July 2025
Reviewed: July 31, 2025
Yasmin
United KingdomThe bed seemed old and was uncomfortable. The room also felt like it could do with some uplifting. Strange smell in the lift.
Nice location, close to the beach and nice views from the outside.
Stayed in July 2025
Reviewed: July 30, 2025
Helena
United KingdomCheck in was long distance from all amenities was too far for us
Room was nice just a bit small room was very clean
Stayed in July 2025
Reviewed: July 30, 2025
Gemma
United KingdomDid not match photos was much more dated and pool was out of use. Yes we could use neighbouring hotel pools which was good but room was very dated and not as per photos
Location
Stayed in July 2025
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