102 Queen Street , Newton Stewart, DG8 6JW, United Kingdom
#49 of 80 hotels in Newton Stewart
Guests' ChoiceBased on 447 hotel reviews
7.5Cleanliness
8.0
Comfort
7.8
Location
8.4
Facilities
7.6
Staff
9.2
Value for money
7.7
Free Wifi
8.5
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End of dialog contentReviewed: September 5, 2025
Paul
United KingdomIt was a lovely little hotel with great food
Stayed in August 2025
Reviewed: August 19, 2025
Fiona
United KingdomRoom too warm, but we appreciate it's an old building and it was also a very hot summer weekend.
Staff are very friendly. The quality of restaurant food is very good & at excellent value. The vegan option was very tasty.
Stayed in August 2025
Reviewed: August 17, 2025
Kenneth
United KingdomNice self catering 2 bed suite
Stayed in August 2025
Reviewed: August 17, 2025
Barry
United StatesBreakfast was wonderful with everything one could want. Staff was friendly and fast. The bath was adequate but outdated.
Stayed in August 2025
Reviewed: August 16, 2025
Kirsty
United KingdomVery dated and could use some thorough cleaning. Mould in the bathroom and dust all over the room. Mystery yellow stain on the wall next to the toilet dust everywhere, black smudges on the mirrors and stain on the bed sheet that looked suspiciously like vomit that had not come out in the wash. Big health and safety risk when going to room opened the corridor door and it was near darkness no light on and no motion sensor. 2 steps down to the room floor could have easily been missed. We managed to find a light switch but this should have been on. Especially since the only window is at the opposite end of the corridor to the stairs. Due to old plumbing any time someone used the toilet or had a shower in the next room you could hear the pipes creaking as if it was in the room with you.
Amazing staff very welcoming and friendly. Great restaurant and bar. Location excellent.
Stayed in August 2025
Reviewed: August 12, 2025
Dick
United KingdomMore lighting and exlectris sockets in bedroom
Staff were very friendly, the building has loads of character, good parking and excellent dog walks close by. Restaurant is good and breakfast excellent.
Stayed in August 2025
Reviewed: August 9, 2025
Juliet
United KingdomIt was clean but very old and tired. A little refresh wouldn’t go amiss.
The beds were comfortable and the shower was very good. We had both dinner and breakfast, both of which were great. Staff were brilliant, polite, friendly and attentive.
Stayed in August 2025
Reviewed: August 3, 2025
Magee
United KingdomComfortable stay ,and good food ,polite helpful staff.
Stayed in July 2025
Reviewed: July 23, 2025
Steve
United KingdomThe property is very outdated and our room looked like it needed a makeover and everything was tired
The staff were extremely helpful and the food was nice
Stayed in July 2025
Reviewed: July 13, 2025
Doune
United KingdomNo lifts and lot of stairs
Nice location convenient for ferry tomorrow Ireland
Stayed in July 2025
Reviewed: July 7, 2025
Edward
United KingdomThe cleanliness throughout left a little bit to be desired the carpet on the stairs, and landing didn't look like it had been vacuumed in weeks, the room itself, the door didn't close properly because it was loose on its hinges there was a small hole in the ceiling, toilet seat wasn't fitted correctly it was to one side and the towel heater was rusty and again had not been cleaned to stop it rusting, the mattress was so uncomfortable we could feel the springs coming through it. the pub and restaurant toilet were dirtyand the one in the restaurant had cobwebs all over the ceiling and walls We were not impressed at all with the function room being close to our room and an 18th birthday party blasting out till midnight, we should have been WARNED about this prior to booking or at least offered a room away from the function room as the hotel wasnt that busy, we are a couple who like our early nights. The restaurant itself was the best part of the hotel, if the rest of the hotel was decorated and clean like this it would be very nice, we appreciate that there's lots of competition in this small town for accommodation and making a viable business must be hard, but it is not expensive to decorate and clean to a reasonable standard and provide a comfortable mattress.and pillows
The staff were very welcoming,friendly and helpful the food in the restaurant was very good we ate there on both nights because of this, the breakfast was also good, if the hotel was as good as its staff it would be brilliant.
Stayed in July 2025
Reviewed: July 7, 2025
Susan
United KingdomRoom a bit tired , however , it was clean and beds were comfy .
Lovely friendly staff , Carvery lunch was really nice. Room reasonably priced .
Stayed in July 2025
Reviewed: July 6, 2025
Margaret
United KingdomElectric sockets not positioned close enough to use lamp on bedside cabinet. This was in double bedroom of junior suite no 21
Very clean and very comfortable with free parking .Excellent choice of breakfast foods well presented and tasty served by Doreen and her lovely staff. Doreen is a star and could not do enough for you. Everyone needs a Doreen.
Stayed in July 2025
Reviewed: July 4, 2025
Barry
United KingdomNothing
Accommodating even with a later than most dinner order
Stayed in July 2025
Reviewed: June 30, 2025
Kevin
United KingdomRoom was a bit bijou!
Good atmosphere, very clean, great food, especially breakfast.
Stayed in June 2025
Reviewed: June 26, 2025
Richard
United KingdomLocation the breakfast fast was hot and filling
Very friendly staff at breakfast and at in the bar at night
Stayed in June 2025
Reviewed: June 23, 2025
Jennifer
United KingdomIt was a bit tired but perfectly clean
It was clean and staff were lovely
Stayed in June 2025
Reviewed: June 22, 2025
Ian
United KingdomNothing really. The hotel was well organised and met our needs without being exceptional in good or bad ways!
We are mature cyclists slowly travelling the length of the UK. This was one of five hotels visited on this chunk of the journey. We received friendly service and enjoyed our stay.
Stayed in June 2025
Reviewed: June 15, 2025
Simon
United KingdomLike a rabbit warren, bedroom hot, bathroom cold
Convenient and quiet for an overnight stay prior to catching the Stranraer ferry. Reasonably comfortable bed. Warm reception from staff
Stayed in June 2025
Reviewed: June 13, 2025
Tom
United KingdomBreakfast and dinner
Stayed in May 2025
Reviewed: June 11, 2025
Lynda
United KingdomWe arrived soaking wet having just been on cycle route 7 all day. Nothing was too much trouble. We even had a separate room for our bikes. Comfy warm room & a nice restaurant to go to in the evening.
Stayed in June 2025
Reviewed: May 21, 2025
Nigel
United KingdomBackground noise made for poor sleep. There were fridges/ coolers under my room which hummed constantly. My other choice was no better with an annoying noise in the hall and trafic outside. The night before a sporting event it is very important to get a good nights sleep. We left at 7am so breakfast wasn’t available.
Great location, with bar.
Stayed in May 2025
Reviewed: May 20, 2025
Kenny
United KingdomExcellent location, great bar, friendly staff, excellent breakfast.
Stayed in May 2025
Reviewed: May 19, 2025
Margaret
United KingdomWas unable to close the shower door from inside the shower. Unable to get television tuned in properly
Lovely suite very clean super friendly and helpful staff
Stayed in May 2025
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