Matford, Exeter, EX2 8XU, United Kingdom
#17 of 30 hotels in Exeter
Guests' ChoiceBased on 1771 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
9.0
Value for money
8.3
Free Wifi
8.4
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End of dialog contentReviewed: September 4, 2025
Paddiperkins
United KingdomWe were late arriving due to a lot of traffic in the M5 & were very tired on arrival. The reception was unmanned & we had to ring for help to check in. Whilst the member of staff was pleasant it took some time for the correct rooms to be sorted out & this is not helpful when you just want to unwind & go to sleep. I had booked two rooms one for my husband & I & one for my adult daughter. Finally we found our rooms & attempted to get a good nights rest. Unfortunately our room faced the carpark/road & to start with was incredibly noisy. My daughter's room faced the rear of the building so was a lot quieter. The ambient room temperature was difficult to get right so neither my husband nor I really slept properly.
The location was ideal and was principally why we booked to stay the night as we were attending a family function the next day at a venue close by. Whilst compact the room was clean & had hot drink making equipment which was great especially as we arrived so late. It was only an overnight stay so from that perspective it had all that we needed. We didn't eat at the hotel or use the facilities but it was useful to know that these were available had we been able.
Stayed in August 2025
Reviewed: September 3, 2025
Nick
United KingdomExcessive dust on top of bathroom cabinet, clearly not been touched in quite a while. A big let down on the rest of the room, & my only complaint from a great stay
Lovely comfortable room & bigger than expected single bed (room 221), well facilitated & the room itself was clean - but see bathroom comments in next column…
Stayed in September 2025
Reviewed: August 29, 2025
Alyson
United KingdomWe didn’t require much at all during our stay but I wasn’t impressed by a couple of passing interactions with staff. A girl on reception didn’t seem very interested when I reported a faulty reading light on departure and a girl behind the bar walked off and didn’t return when we asked for our water bottles to be filled. So a bit of Customer Service training might help here.
We booked because it was very close to family that we were visiting (arriving late due to traffic delays). We loved the air conditioned Motel style room (with outside area and parking space). The Pub and restaurant being next door was also very convenient. The breakfast was of excellent quality and serving staff were very efficient.
Stayed in June 2025
Reviewed: August 28, 2025
Philip
United KingdomWith the population of Exeter and neighbouring towns increasing there is now a lot of traffic using the ring-road immediately outside the hotel. There is a fair amount of rumble, screeching of brakes and sounding of horns particularly during rush hours. I visited during a heat wave so had to make the choice of opening the windows and hearing the traffic or close the window and hear the air-conditioning. If it hadn’t been for this minor niggle my stay at the Devon Hotel would have been absolutely perfect!
The warm welcome at reception. The well equipped room with mini fridge, safe, bath. The room was discreetly maintained each morning.
Stayed in August 2025
Reviewed: August 26, 2025
Jeremy
United KingdomThe view off the cat park
It was good I could just come out side from the door from the ground floor to have a smoke. The carvery we had in ur restaurant was lovely.
Stayed in August 2025
Reviewed: August 24, 2025
Carole
United KingdomThe room was a bit smaller than we would have liked with very lmited cupboard space.
Very good location for town and elsewhere. Breakfast servce was fine with a great buffet.
Stayed in July 2025
Reviewed: August 24, 2025
Lisa
United KingdomFridge was noisy throughout the night
Good location for a quick stop over
Stayed in August 2025
Reviewed: August 23, 2025
Jeremy
United KingdomThe room was a bit cramped but the air conditioning made up for this . It also had quite a few steps even to go to the bathroom.
Diner was excellent. A very good carvery and breakfast was very good too
Stayed in August 2025
Reviewed: August 22, 2025
Kelly
United KingdomNothing
Very welcoming
Stayed in August 2025
Reviewed: August 21, 2025
Markandu
United KingdomGood
Stayed in August 2025
Reviewed: August 21, 2025
Trevor
FranceThe bathroom is a bit small.
The rooms are clean and comfortable - we had rooms at the back are they are very quiet. The breakfast is excellent as is the evening meal in the restaurant. The location is convenient for excursions in and around Exeter. The staff were very friendly, helpful and accommodating to our requests..
Stayed in July 2025
Reviewed: August 20, 2025
Julie
United KingdomBed was a double, so felt quite small. Air con not very effective, room quite small.
It was very nice having the patio outside the room, nice to have a bath. Evening meal (carvery) very nice, served by Jake who was fab. Good breakfast. Restaurant was lovely, felt opulent, rooms not of the same standard.
Stayed in August 2025
Reviewed: August 19, 2025
Haydan
United KingdomN/A
Staff was very helpful and welcoming and the rooms was lovely
Stayed in August 2025
Reviewed: August 19, 2025
Jackie
United KingdomNothing really apart from not being able to walk out anywhere (it's on a busy junction)
Comfortable, clean rooms Lovely food Breakfast has plenty of choice Restaurant and bar areas are pleasant
Stayed in August 2025
Reviewed: August 19, 2025
Paul
United KingdomThe only thing I can think of was that the window blind took a bit of manipulating to ensure privacy.
Excellent bathroom! Great staff. Restaurant was good, too. I'm sure we'll be back before long.
Stayed in August 2025
Reviewed: August 19, 2025
Mary
United KingdomUnfortunately my tv wouldn’t go on easily and then wouldn’t go off at night.
The staff were very friendly and helpful. Lovely clean rooms Good restaurant and food.
Stayed in August 2025
Reviewed: August 18, 2025
Nigel
United KingdomClean, good value. Excellent breakfast.
Stayed in August 2025
Reviewed: August 17, 2025
Malcolm
United KingdomMattress was soft compared to what we are used to but still comfortable.
Nice clean facilities. Very pleasant and helpful staff.
Stayed in August 2025
Reviewed: August 16, 2025
George
United KingdomParking right outside room so didn't need to lug cases around. Very comfortable bed and large bathroom with plenty of space to put toiletries. Lovely large fluffy towels. Television good quality. Really quiet at night. Everything we needed for a 2 night stay was provided.
Stayed in August 2025
Reviewed: August 16, 2025
Jonathan
United KingdomTraffic noise
Location
Stayed in August 2025
Reviewed: August 14, 2025
Mottershaw
JerseyAttitude of bar staff.
Receptionists excellent.
Stayed in August 2025
Reviewed: August 13, 2025
Maxine
United KingdomWas a bit noisy. Someone was drilling and banging below me. Guest were slamming doors. Bathroom was a bit small.
The staff we're really kind and helpful. I was upgraded which was super lovely of them. The room was well presented and mostly clean. The air conditioning was on when I arrived which was great. Very nice place.
Stayed in August 2025
Reviewed: August 13, 2025
Jelley
United Kingdombed not comfortable and too small
Stayed in July 2025
Reviewed: August 12, 2025
Melanie
United KingdomAs it was warm outside the inside temperature was a bit high but can't be helped. I didn't switch on Air con unit on the wall so can't report on effectiveness.
The Single room was more spacious than I was expecting and had a fridge which didn't buzz all night. Hurrah! Lots of drinks supplies. Bathroom also a good size. Very friendly welcome. Excellent price for midweek stay. Parking good.
Stayed in August 2025
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