Carlisle Road, Eastbourne, BN21 4JR, United Kingdom
#3 of 36 hotels in Eastbourne
Guests' ChoiceBased on 335 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.5
Staff
9.3
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 26 August 2025
Mike
United KingdomN/a
Staff very welcoming and helpful, car park was a god send, good location and the breakfast was good
Stayed in August 2025
Reviewed: 18 August 2025
York
United KingdomEating cornflakes, then up comes fried breakfast.
Customer service was very helpful
Stayed in August 2025
Reviewed: 17 August 2025
Jeanette
United KingdomGreat location with parking.Comfy beds, nice breakfast.
Stayed in August 2025
Reviewed: 14 August 2025
Charles
United KingdomIt's not 'modern' (and doesn't pretend to be) so the wifi is a bit slow and our TV wasn't a 'Smart' TV but worked as it should. In a way that's all part of the charm of this hotel.
Everything was as described online and went well. It's a very pleasant, friendly and comfortable hotel. Its location was perfect for us as it's near the seafront and a street of nice unpretentious restaurants and the theatre. It's an easy walk from and back to the railway station. Perfect for walking (or driving/bussing) to Beachy Head to the West or East to the Pier and beyond. It's clean, the lift works, the windows work, as does all the plumbing and so on! Breakfast was as described - no Michelin Star pretensions but nice with a good variety of the usual offerings.
Stayed in August 2025
Reviewed: 1 August 2025
William
BelgiumStaff were great: friendly and responsive. Hotel location is excellent just few minutes from the seafront and with some restaurants nearby. Cleans and comfortable with parking.
Stayed in July 2025
Reviewed: 31 July 2025
Bruce
United KingdomSome fixtures and decor could do with a refresh now, the shower door had come off its rail before we used it, but easily fixed.
Comfortable, clean hotel with friendly staff; off-street parking; great location for us
Stayed in July 2025
Reviewed: 28 July 2025
Deborah
United KingdomThe bedroom furniture was a bit tired. Very small TV.
The location is superb. Very close to the seafront and opposite the lovely Towner gallery. Staff very helpful and friendly. Breakfast excellent quality and well cooked.
Stayed in July 2025
Reviewed: 18 July 2025
Garbutt
United KingdomWifi connection wasn't great
Lovely hotel, great location
Stayed in July 2025
Reviewed: 28 June 2025
Carolyn
United KingdomNothing.
The hotel is lovely and the staff are amaziing. Perfect location.
Stayed in June 2025
Reviewed: 28 June 2025
David
United KingdomNothing, it met the brief exactly
Great location, classic Eastbourne hotel. Staff were great, very friendly and accommodating. Room on the hot side and shower a little temperamental! The guy on reception was really helpful with my electric car and let me charge free of charge. He was also really helpful regarding where to park after we had checked out. Thank you!
Stayed in June 2025
Reviewed: 24 June 2025
Nick
United KingdomNothing?
We stayed on a room only basis and found the room to be clean and the bed was very comfortable. Bar area and separate lounge also very comfortable. Hotel is very much a home from home place, which we enjoy. Hotel is also in a great location for town, beachy head walks, and the beach. We did not take breakfast, but would have taken an evening meal, but the resturantant was not open for the few days of our stay. No problem as there are plenty of eating establishments nearby. We look forward to coming again.
Stayed in June 2025
Reviewed: 21 May 2025
Gregory
United KingdomGood breakfast, friendly staff and good location
Stayed in May 2025
Reviewed: 19 May 2025
Yvonne
United KingdomUnfortunately the hotel was not able to provide dinner on the night in question.
Location - good for my needs. Ground floor room as requested.
Stayed in May 2025
Reviewed: 15 May 2025
Stephen
United KingdomBedroom furniture was slightly worn.
Staff were lovely. Hugh & Harry on reception could not have been more helpful.
Stayed in May 2025
Reviewed: 25 April 2025
Bernard
United KingdomGood, warm welcome and politeness. Excellent room and ensuite with vg furnishings and huge bed. Lovely warm temperature. Quiet. Vg breakfast. Very good sitting rooms available for use. Vg to be able to check out by 11 am giving time for a stroll by the sea before leaving.
Stayed in April 2025
Reviewed: 14 April 2025
Peter
United KingdomAll good however the bedroom furniture was scratched and looking slightly ‘tired’ although entirely functional and did not detract from the overall experience.
Stayed in April 2025
Reviewed: 7 April 2025
Caroline
United KingdomPerfectly located near the theatre which was the purpose of our stay. Despite being a little dated the hotel was spotlessly clean and our room was comfortable and well equipped. We couldn’t fault the staff, cheerful, friendly, helpful and obviously happy in their work, they were faultless.
Stayed in April 2025
Reviewed: 7 April 2025
Jon
United KingdomNothing
The staff were so friendly and helpfully, this was a last minute booking on the day due to another establishment cancelling. The staff were great, the rooms are a bit dated but clean. Very charming hotel in a great position
Stayed in April 2025
Reviewed: 23 March 2025
Elliott
United KingdomRoom decoration rather tired
Room comfortable
Stayed in March 2025
Reviewed: 19 March 2025
Aimery
United KingdomNothing
Comfortable standard warm room for a night. Clean bathroom. Nice breakfast. Very convenient place next to theatre.
Stayed in March 2025
Reviewed: 3 March 2025
Suzanne
United StatesNothing, really.
It’s a roomy vintage hotel, and the manager was kind enough to upgrade my room since it was available. They have two sitting rooms in the ground floor, an elevator, a nice dining room where they serve breakfast, including eggs & sausage if you wish. Their dining room is open on weekends, but I missed that, so no review for that. It’s a very short walk to the beach, which is lovely. Plus the sightseeing bus has started to run for the season.
Stayed in March 2025
Reviewed: 22 January 2025
Robert
United KingdomWe knew the restaurant was closed for 2 of our 3 nights but we were told about it on arrival. It was just a shame we had to venture out to eat.
Nothing to dislike
Stayed in January 2025
Reviewed: 9 January 2025
Caroline
United KingdomMixer taps would be good in the bathroom. Also reading lights would be good.
Excellent dinner and breakfast
Stayed in January 2025
Reviewed: 1 January 2025
Lucia
FranceVery welcoming staff, free parking, clean.
Stayed in December 2024
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