Reviews of Toby Carvery Exeter M5 J30 by Innkeeper's Collection 3 stars
Rydon Ln, Exeter, EX2 7HL, United Kingdom

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe room was nice and spacious.
Food over cooked.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewLocation , parking Great room clean and comfy , bit tired but acceptable
Food wasn't great, not great quality
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewGreat food, helpful staff, comfortable room.
Nothing, it was great! It’s very relaxed and low key. No complainants.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation & staff
Hotel decor is dated in need of a freshen up.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewRoom was excellent with an amazingly comfortable bed. The bathroom was spotless with a fantastic shower and really big fluffy towels Very helpful staff as well... Could have done without the fire alarm going off at 5.15 am but the good point is that the fire alarms work really well!!!
Only had a bedside table on one side, and the bedside lights were annoying as the lampshade kept falling off....
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room was nice and comfy, the shower and Tea and coffee facilities were really nice and with plenty of car parking and all on one level really helps
i had to search for someone to check me in to the hotel i had rang the telephone on the reception to do check in and no one answered so i had to carry my bags to the bar area and wait for someone to acknowledge me, If you are going to have a hotel with a Bar/restaurant at least have enough staff to cover job roles.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGood to have a carvery next to hotel
They were ants in my room. And the carvery was under staffed, waited ages to be seen to a table.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt was good quality for the money. The beds where so comfortable.
There was nothing around it. If you didn't have a car you would be stuffed. The room didn't have enough coat hangers. Would of liked a little table between the chairs, had to put drinks on the floor.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewChoice of evening food was limited to a full carvery. We would have preferred more choice, as we did not want or need a full carvery option.
More variety in food choices
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room was clean
I was in a room with a connecting doorway whoever was in the room next door kept us awake till 2.30 in the morning then alarms woke us at 5am the hallways really smelt awful and that needs attention it was not nice
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe carvery
Nowhere near 80 quid a night
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe room was very spacious and clean, the bathroom was lovely. The staff we're very helpful and nothing was too much trouble.
The only downside was, the lady who was in charge in the restaurant wasn't very helpful, the restaurant staff were great despite her. The food as always was great we had dinner and breakfast.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation was great, easy access to Exeter
Quite place, great to have drinks and food all in one
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNothing to be honest
Dirty smelly room horrible place to stay would never recommend to anyone
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe rooms were comfortable, lovely neutral tones
The hallways could do with a repaint
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe hotel was really tired looking, the room I had was clean enough but the curtains etc were falling apart. The meal I had was OK, staff were good as we waited a long time for food
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation was convenient.
Some things had been refurbished but the carpets were very old. The surroundings weren’t good.
Hi Gerwyn thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us at 01392 435353 so we can assist you further.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewRooms were nice and the beds were quite comfy
The staff. The service was terrible on so many different levels and the fact the fire alarm was going off around 4:45 with no explanation or apology from anyone.
Carl, we regret to hear that you had this experience with us. Please contact us at 01392 435353 so we can work with you to make this right.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGood location by car, pretty wide camera, parking
Not so clean, awful continental breakfast, poor overall value for money
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat place
Nothing
Richard, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.