7.4

Reviews of Toby Carvery Exeter M5 J30 by Innkeeper's Collection 3 stars

Rydon Ln, Exeter, EX2 7HL, United Kingdom

  • 7.0 Good
    Keith

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    The room was nice and spacious.

    Food over cooked.

  • Ruth

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    Location , parking Great room clean and comfy , bit tired but acceptable

    Food wasn't great, not great quality

  • Derrick

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review
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  • Pia

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Great food, helpful staff, comfortable room.

    Nothing, it was great! It’s very relaxed and low key. No complainants.

  • Kevin

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Location & staff

    Hotel decor is dated in need of a freshen up.

  • Steve

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review
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  • Kate

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Room was excellent with an amazingly comfortable bed. The bathroom was spotless with a fantastic shower and really big fluffy towels Very helpful staff as well... Could have done without the fire alarm going off at 5.15 am but the good point is that the fire alarms work really well!!!

    Only had a bedside table on one side, and the bedside lights were annoying as the lampshade kept falling off....

  • Andy

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    The room was nice and comfy, the shower and Tea and coffee facilities were really nice and with plenty of car parking and all on one level really helps

    i had to search for someone to check me in to the hotel i had rang the telephone on the reception to do check in and no one answered so i had to carry my bags to the bar area and wait for someone to acknowledge me, If you are going to have a hotel with a Bar/restaurant at least have enough staff to cover job roles.

  • Simon

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Good to have a carvery next to hotel

    They were ants in my room. And the carvery was under staffed, waited ages to be seen to a table.

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  • Diane

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    It was good quality for the money. The beds where so comfortable.

    There was nothing around it. If you didn't have a car you would be stuffed. The room didn't have enough coat hangers. Would of liked a little table between the chairs, had to put drinks on the floor.

  • Gareth

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Choice of evening food was limited to a full carvery. We would have preferred more choice, as we did not want or need a full carvery option.

    More variety in food choices

  • Brewer

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    The room was clean

    I was in a room with a connecting doorway whoever was in the room next door kept us awake till 2.30 in the morning then alarms woke us at 5am the hallways really smelt awful and that needs attention it was not nice

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  • Jason

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    The carvery

    Nowhere near 80 quid a night

  • Josephine

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    The room was very spacious and clean, the bathroom was lovely. The staff we're very helpful and nothing was too much trouble.

    The only downside was, the lady who was in charge in the restaurant wasn't very helpful, the restaurant staff were great despite her. The food as always was great we had dinner and breakfast.

  • Manjula

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Location was great, easy access to Exeter

    Quite place, great to have drinks and food all in one

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  • Kinga

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Nothing to be honest

    Dirty smelly room horrible place to stay would never recommend to anyone

  • Steele

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    The rooms were comfortable, lovely neutral tones

    The hallways could do with a repaint

  • Little

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    The hotel was really tired looking, the room I had was clean enough but the curtains etc were falling apart. The meal I had was OK, staff were good as we waited a long time for food

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  • Kevin

    Reviewed: 30 August 2025 · Stayed in June 2025

    Verified review
  • Ken

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Gerwyn

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Location was convenient.

    Some things had been refurbished but the carpets were very old. The surroundings weren’t good.

    Property response:

    Hi Gerwyn thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us at 01392 435353 so we can assist you further.

    Toby Carvery Exeter M5 J30 by Innkeeper's Collection
    2 September 2025
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  • Carl

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Rooms were nice and the beds were quite comfy

    The staff. The service was terrible on so many different levels and the fact the fire alarm was going off around 4:45 with no explanation or apology from anyone.

    Property response:

    Carl, we regret to hear that you had this experience with us. Please contact us at 01392 435353 so we can work with you to make this right.

    Toby Carvery Exeter M5 J30 by Innkeeper's Collection
    2 September 2025
  • Igor

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Good location by car, pretty wide camera, parking

    Not so clean, awful continental breakfast, poor overall value for money

  • 7.0 Good
    Georgina

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Richard

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Great place

    Nothing

    Property response:

    Richard, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

    Toby Carvery Exeter M5 J30 by Innkeeper's Collection
    2 September 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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