Health and safety issue. Carpet grippers in kitchen sharp, raised and loose screws. Dining room chairs very poor condition

Location and spacious

Stayed in August 2025

Showers leaked as no seal on bottom of glass screen, so constantly wiping up water. Hole in bathroom wall. Large damp patch on sitting room ceiling. Odd sauna thing in one of the bedrooms which took up space. No hanging space/ wardrobe in top bedrooms. window/door in one of upstairs could be opened

Location was good

Stayed in August 2025

Kitchen equipment was extremely basic for 8 people staying for a week. No coffee making equipment for example. I phoned the Mount Stewart Hotel (key holders and management) who told me they only supply kettles!! I had to buy a simple coffee filter pot. I would expect a much better standard of kit. I told the reception when I returned the key and they were not interested... Unfinished builders/maintenance jobs. E.g. cupboard housing the hot water boiler in the kitchen and scruffy bits of skirting board. Only one hairdryer (fixed to a bedroom wall) for full house. Unfinished sauna in one bedroom!

The flat was spacious with comfortable beds, good linen and towels. Location v good. Abundant hot water.

Stayed in July 2025

There were a few things that were needed either fixed or replaced like the shower door had no seal, so the water was all over the floor. The fan didn't work, so bathroom smelt damp. The clothes dryer was broken so no place to dry towels. And there were no wardrobes upstairs, so there no place to hang clothes and only 3 coat hangers in the whole property. Just small things and easily remedied

The location was spectacular with fantastic views of the village and sea. It was comfortable and clean

Stayed in August 2025

Needed a few more kitchen utensils and glasses .

The size

Stayed in August 2025

Accommodation was clean and comfortable but could do with a little TLC.

Being on a golf break it was the perfect location for the Golf Course.

Stayed in July 2025

the beds were very uncomfortable. You were virtually lying on the springs of the mattress

Stayed in July 2025

The key to the apartment didn't work and we had to return to the hotel to be given a replacement to get in. First impressions of the apartment were disappointment that it felt un-loved and un-cared for. The build quality is obviously not great and the finishing was poor, with lots of jobs half-done - like the decking/balcony to the living room which has been left partway through staining and with joints that don't meet, and the strip between carpet and tiles in the kitchen that is downright dangerous with sharp bits of metal exposed. The extractor fans in the kitchen and upstairs bathroom are missing or not connected and the overhead fan in the kitchen only worked on the lowest speed. The french doors of the rear top-floor bedroom were so poorly fitting that a gale was blowing through the whole floor on a windy day. It also felt as if the bare minimum had been done in terms of furnishing and equipment. Only 2 outside chairs in an apartment that sleeps 6, cheap flimsy loo-seats, the only glasses were 5 (not 6!) branded pint glasses, the toaster didn't work, there were no pan lids and hardly any cooking utensils. There was no internet for the first two days. It felt neglected and uncared for.

Staff were super-responsive - handing over wine-glasses on the first day when I asked, and giving us a toaster a day or two later, and I appreciated how helpful she was when it felt like I was constantly phoning or turning up with another problem. The apartment was spotlessly clean when we arrived, and the beds were comfortable. It also was very spacious and had really good quality underlay to the carpet! The location is great - views over the sea and 7-8 minute walk across grassland and down the cliff steps to the harbour. Portpatrick is a lovely village and the harbour is beautiful with a beach to swim off.

Stayed in July 2025

Nothing

View

Stayed in June 2025

Was very clean other than a pair of boxers left in a cupboard

2 properties next to each other allowed for a large family get together Close to village but up a steep hill

Stayed in April 2025

Could have done with a hoover

The location was stunning

Stayed in December 2024

The main bathroom had a damp smell and the bath had no plug. There were no table mats or coasters.

Stayed in August 2024

Weather The property on the whole was impressive although I would suggest each bedroom should have a wardrobe. There where a few flaws in decor and finish which meant it did not get an rating of excellent.

N/A

Stayed in September 2024

Just a little improvement would be waste baskets in the bedrooms.

The bedrooms are all a good size. It’s nice and bright inside.

Stayed in September 2024

The only big issue was both showers not working the hose on both were leaking and carpet strip into kitchen trip hazard. No coat hangers. And nothing to sit on the balcony also rail is very loose .

Clean and the view was amazing also ian the bar manager always very helpful every time we visit great Man .

Stayed in August 2024

Unfortunately the upstairs shower had a faulty shower hose which made it unusable. However after reporting this we did get offered alternative accommodation, it was a minor inconvenience which didn’t detract from out visit.

Being on a golf trip the location was fantastic being a 5min walk to the golf course.

Stayed in July 2024

Could have a little more attention to detail I think this responsibility lies with the owner of the property tap in top floor bathroom loose and shower head loose and leaking from the tap , The carpet grip on the kitchen sharp The rail in the upstairs cupboard not attached at one end More coat hangeras there was only 2 not enough for 6 people A welcome pack would be helpful i e contact number if their are any problems, local telephone numbers and attractions and Wi-Fi code desplayed We found rose bees tea rooms lovely coffee and friendly just on the way into portpatrick coos and ewes was a fabulous experience near castle Kennedy Mount Stewart hotel great good especially seafood platter very friendly beautiful decor lovely to sit outside in the sun over looking the Irish sea Saturday a lovely pianist playing in the background fabulous Golfclub has a nice bar serves food open to all and also port Patrick hotel the big white one in the cliffs had a nice bar over looking the sea

The position of the property The cleanliness Spacious

Stayed in July 2024

No handle for the grill pan. No dishwashing brush. No hot water. Upstairs shower doesn’t work.

Nice location and quite spacious.

Stayed in July 2024

Lots of issues with the condition of the property.Patio doors - 1 didn’t unlock which was disappointing. The 1 off the dining room wouldn’t lock and the keys in the apartment didn’t work. Shower upstairs didn’t work. Clock battery not working Upstairs light fitting with no shade and a bulb missing - just looks shabby. No welcome pack with info about property or Wi-Fi et.

Lots of space. Great views. Good location. Comfortable.

Stayed in July 2024

Was cold at times

The size of the property was great also the view from the front windows was special

Stayed in April 2024

Quite a few things wrong considering the cost for one night. Beds uncomfortable. Shower didn’t work properly. Very loose bathroom tap on sink. Tv didn’t work properly. No basics like soap or washing up liquid.

The apartment was very nice. In a lovely location

Stayed in February 2024

Sofas were not the comfiest. That’s just a very small negative.

Very spacious accommodation. Beautiful views. Ideal for a family getaway.

Stayed in December 2023

Furniture needs upgraded. No wardrobes in upper floor. Sauna in room which is broke.

Nice big house. Great location and great views

Stayed in October 2023

Some of the living room furniture was a bit tired and needs replaced.

The view from the apartment was amazing..perfect location. ...Food at the Mount Stewart was fantastic well worth a visit...

Stayed in October 2023