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Reviews of The Grand Hotel

South Promenade, Lytham St Annes, FY8 1NB, United Kingdom

#4 of 13 hotels in Lytham St Annes

Guests' Choice

Review score

Based on 343 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 26 August 2025

    8.0
    Super stay, but please add air con to all rooms.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms had no air con at a superior room rate and were 27 degrees at night so very uncomfortable.

    Super facilities and views. Very clean.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    It was good
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 3 nights
    • Submitted via mobile

    No acknowledgment of our special event

    Clan good facilities

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Staff were brilliant especially Barbara
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 2 nights
    • Submitted via mobile

    Location, service, food and staff

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    A lovely place to stay, easy walk to beaches, mini golf, pitch and putt and great restaurants in the neighbourhood as we
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 3 nights
    • Submitted via mobile

    We had a room in the Annex, we knew that from the booking, however at check in we were not told it was an accessible room, on hindsight I would have asked for an alternative. The bathroom sink was really low and not so easy to use, the toilet high and the mirror was not over the sink for shaving. however this did not ruin the stay, we got used to it

    The restaurant was amazing, beautiful food at dinner and breakfast. Enjoyed the pool area and the outside area looked lovely. The extra large bed was very comfortable.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    Fantastic hotel with great staff. Great room excellent breakfast.
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 1 night

    Overnight stay was expensive but one of the best hotels we have stayed at in the UK.

    Staff excellent especially June on reception. Welcomed on arrival given advice on room(which was invaluable) Fantastic breakfast great swimming pool. Fabulous room with sea view and air con. Thoroughly enjoyed stay would not hesitate to recommend

    Stayed in August 2025

  • Reviewed: 31 July 2025

    8.0
    Over night stay
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 1 night
    • Submitted via mobile

    Didn't like not being in the main hotel. Felt there would be no help if needed as rooms not manned. No kettle in room just coffee machine. How do you make a cup of tea with a coffee machine? Hall light coming under bedroom door, had to put a bedcover there to block it out. No phone in room to get reception quickly.

    Loved the restaurant in the main hotel. The staff were lovely, the breakfast was delicious.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect staff friendly and helpful. Wonderful experience from start to finish we would highly recommended and carnt wait to return.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Good food, good service and a delightful time.
    • Leisure trip
    • Group
    • Annex Standard Double Room with Gym Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike!

    Delightful location, good food, lovely rooms and professional, personable staff.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Top place

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    The stay was very comfortable and the breakfast was very nice. The drinks were very expensive as was the food. All sta
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 3 nights
    • Submitted via mobile

    There seemed to be quite a strong smell in the wet room after the second day which seemed like the drains.

    Very clean, comfortable and very close to the main hotel which is in a lovely area.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    was a lovely treat to stay here and would definatey return
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 2 nights

    drinks were very expensive

    Beautiful hotel with great food and facilities

    Stayed in June 2025

  • Reviewed: 9 July 2025

    8.0
    view of perfection
    • Leisure trip
    • Family with young children
    • Annex Family Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    only minor grumble was pool access behind in a separate building from the annex putting me off from going for a swim

    views from room were excellent. room facilities were 1st class , very relaxing experience absolutely no complaints, would definitely recommend

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 2 nights
    • Submitted via mobile

    Need a kettle in the room, coffee machine us no good for making tea.

    Location Facilities

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    3 nights luxury stay good food and spa friendly hotel
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing there wasn’t anything in my opinion to dislike

    It was immaculate, lovely decor, staff very friendly good location, spa excellent and had a very good massage, food and service in hotel was excellent, we stayed in the annex but it was no problem walking to hotel for the amenities someone recommended it to me and I will be doing the same couldn’t fault it would definitely go again

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Thought the restaurant was slightly overpriced

    Excellent location staff very helpful and friendly

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Excellent hotel, staff and food top rated.
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 2 nights
    • Submitted via mobile

    Nothing that we could think of.

    Everything from start to finish was excellent the room the cleanliness was exceptional. The staff were very helpful and polite the breakfast was very well set up. The facilities were amazing, nothing but praise for all at your hotel.

    Stayed in June 2025

  • Reviewed: 30 June 2025

    10
    Our stay was excellent, staff were most helpful and friendly.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights

    Lighting in our room could be improved.

    Breakfasts were excellent, the room was spacious and clean.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    9.0
    Wonderful!
    • Leisure trip
    • Solo traveller
    • Annex Standard Double Room with Gym Access
    • Stayed 3 nights
    • Submitted via mobile

    The annex is 100m or so away. It is beautifully decorated but feels a little soul-less as you don’t see anyone around. There is a lovely lounge area, but I saw no-one & there are no staff in the annex. F&B is served in the main building & that’s also where the gym etc is. It means that the annex is lovely & quiet, but beware if it rains as you have to go to the main building for breakfast

    The main building is beautiful. Decoration is stunning & everywhere is exceptionally clean. Every member of staff that I came across was so helpful & friendly. The food is also delicious. We had 2 people in our party who are gluten free. The kitchen were able to adapt meals that ordinarily would contain gluten, so that we could eat them

    Stayed in June 2025

  • Reviewed: 27 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 2 nights
    • Submitted via mobile

    Would have preferred main building, but ok

    Cleanliness, staff

    Stayed in June 2025

  • Reviewed: 15 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 2 nights
    • Submitted via mobile

    Room was very nice

    Stayed in June 2025

  • Reviewed: 14 June 2025

    8.0
    Excellent, couldn’t fault except for above comments. More homely in main house
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 2 nights

    To stay in main house not annexe

    Everything was top rate but would have preferred to stay in main house

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Majestic
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 2 nights
    • Submitted via mobile

    Excellent facilities and location

    Stayed in May 2025

  • Reviewed: 5 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Annex Family Room with Sea View
    • Stayed 2 nights

    There was a clicking noise in our bedroom, possibly to do with expanding hot water pipes.

    Breakfast, dinner, helpful staff.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    10
    Staff were superb. The restaurant is fantastic.
    • Leisure trip
    • Couple
    • Annex Standard Double Room with Gym Access
    • Stayed 2 nights
    • Submitted via mobile

    Large comfortable bed, sizeable room. Public areas all very modern and well appointed.

    Stayed in May 2025

Showing 1 – 25

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