South Promenade, Lytham St Annes, FY8 1NB, United Kingdom
#4 of 13 hotels in Lytham St Annes
Guests' ChoiceBased on 343 hotel reviews
8.6Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.1
Staff
9.4
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 26 August 2025
Katie
United KingdomRooms had no air con at a superior room rate and were 27 degrees at night so very uncomfortable.
Super facilities and views. Very clean.
Stayed in August 2025
Reviewed: 22 August 2025
Moncef
United KingdomNo acknowledgment of our special event
Clan good facilities
Stayed in August 2025
Reviewed: 7 August 2025
Stefan
United KingdomLocation, service, food and staff
Stayed in August 2025
Reviewed: 5 August 2025
Kathryn
United KingdomWe had a room in the Annex, we knew that from the booking, however at check in we were not told it was an accessible room, on hindsight I would have asked for an alternative. The bathroom sink was really low and not so easy to use, the toilet high and the mirror was not over the sink for shaving. however this did not ruin the stay, we got used to it
The restaurant was amazing, beautiful food at dinner and breakfast. Enjoyed the pool area and the outside area looked lovely. The extra large bed was very comfortable.
Stayed in August 2025
Reviewed: 1 August 2025
Ian
United KingdomOvernight stay was expensive but one of the best hotels we have stayed at in the UK.
Staff excellent especially June on reception. Welcomed on arrival given advice on room(which was invaluable) Fantastic breakfast great swimming pool. Fabulous room with sea view and air con. Thoroughly enjoyed stay would not hesitate to recommend
Stayed in August 2025
Reviewed: 31 July 2025
Jackie
United KingdomDidn't like not being in the main hotel. Felt there would be no help if needed as rooms not manned. No kettle in room just coffee machine. How do you make a cup of tea with a coffee machine? Hall light coming under bedroom door, had to put a bedcover there to block it out. No phone in room to get reception quickly.
Loved the restaurant in the main hotel. The staff were lovely, the breakfast was delicious.
Stayed in July 2025
Reviewed: 28 July 2025
Mandy
United KingdomEverything was perfect staff friendly and helpful. Wonderful experience from start to finish we would highly recommended and carnt wait to return.
Stayed in July 2025
Reviewed: 26 July 2025
Edward
United KingdomNothing to dislike!
Delightful location, good food, lovely rooms and professional, personable staff.
Stayed in July 2025
Reviewed: 25 July 2025
Julie
United KingdomNothing
Top place
Stayed in July 2025
Reviewed: 22 July 2025
Patricia
United KingdomThere seemed to be quite a strong smell in the wet room after the second day which seemed like the drains.
Very clean, comfortable and very close to the main hotel which is in a lovely area.
Stayed in July 2025
Reviewed: 19 July 2025
Linzi
United Kingdomdrinks were very expensive
Beautiful hotel with great food and facilities
Stayed in June 2025
Reviewed: 9 July 2025
William
United Kingdomonly minor grumble was pool access behind in a separate building from the annex putting me off from going for a swim
views from room were excellent. room facilities were 1st class , very relaxing experience absolutely no complaints, would definitely recommend
Stayed in July 2025
Reviewed: 6 July 2025
Paula
United KingdomNeed a kettle in the room, coffee machine us no good for making tea.
Location Facilities
Stayed in July 2025
Reviewed: 5 July 2025
Joseph
United KingdomNothing there wasn’t anything in my opinion to dislike
It was immaculate, lovely decor, staff very friendly good location, spa excellent and had a very good massage, food and service in hotel was excellent, we stayed in the annex but it was no problem walking to hotel for the amenities someone recommended it to me and I will be doing the same couldn’t fault it would definitely go again
Stayed in July 2025
Reviewed: 1 July 2025
Helena
United KingdomThought the restaurant was slightly overpriced
Excellent location staff very helpful and friendly
Stayed in July 2025
Reviewed: 30 June 2025
Michael
United KingdomNothing that we could think of.
Everything from start to finish was excellent the room the cleanliness was exceptional. The staff were very helpful and polite the breakfast was very well set up. The facilities were amazing, nothing but praise for all at your hotel.
Stayed in June 2025
Reviewed: 30 June 2025
Ken
United KingdomLighting in our room could be improved.
Breakfasts were excellent, the room was spacious and clean.
Stayed in June 2025
Reviewed: 28 June 2025
Lyn
CyprusThe annex is 100m or so away. It is beautifully decorated but feels a little soul-less as you don’t see anyone around. There is a lovely lounge area, but I saw no-one & there are no staff in the annex. F&B is served in the main building & that’s also where the gym etc is. It means that the annex is lovely & quiet, but beware if it rains as you have to go to the main building for breakfast
The main building is beautiful. Decoration is stunning & everywhere is exceptionally clean. Every member of staff that I came across was so helpful & friendly. The food is also delicious. We had 2 people in our party who are gluten free. The kitchen were able to adapt meals that ordinarily would contain gluten, so that we could eat them
Stayed in June 2025
Reviewed: 27 June 2025
John
United KingdomWould have preferred main building, but ok
Cleanliness, staff
Stayed in June 2025
Reviewed: 15 June 2025
Christopher
United KingdomRoom was very nice
Stayed in June 2025
Reviewed: 14 June 2025
Hollinrake
United KingdomTo stay in main house not annexe
Everything was top rate but would have preferred to stay in main house
Stayed in June 2025
Reviewed: 10 June 2025
Wendy
United KingdomExcellent facilities and location
Stayed in May 2025
Reviewed: 5 June 2025
Kershaw
United KingdomThere was a clicking noise in our bedroom, possibly to do with expanding hot water pipes.
Breakfast, dinner, helpful staff.
Stayed in June 2025
Reviewed: 4 June 2025
Michael
United KingdomLarge comfortable bed, sizeable room. Public areas all very modern and well appointed.
Stayed in May 2025
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