Reviews of The Grapes Hotel 3 stars
16 Douglas Square, Newcastleton, TD9 0QD, United Kingdom
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewbreakfast was continental but would have preferred a cooked breakfast
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBasic friendly comfortable hotel with delightful staff in a wonderful area. Went above and beyond to make my stay perfect
Nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewClean and welcoming
Reviewed: 19 August 2025 · Stayed in June 2025
Verified reviewI came here to do a triathlon approx 30 minute drive away, and stayed in a single room with my parents nearby in a double room. The member of staff who greeted us was exceptionally friendly, and went our of her way to help us. In fact, she even provided us a breakfast at 4 Am by leaving it near the front door so we could get it on our way out. We had dinner and the food was great. Parking was easy, and free.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat time, refurbished bathrooms were lovely and staff were very helpful
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewLovely traditional pub, in the middle of nowhere, nice spacious room.
The on-suite was very small and not finished off to a very high standard, pealing paper and water that took a long time to heat up and get through to the shower. Didn’t like that the wash basin wasn’t in the bathroom, but in the bedroom.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewStaff were great, cheerful and helpful. The accommodations were solid value for money. A comfy bed, a shower and a good restaurant. What more do you need.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewThe staff is lovely
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewI don’t think I’ve ever met more friendly hosts! Easy to check in, loads of parking, great for the trails and bike friendly.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat staff
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe welcome from the staff was so friendly and helpful, the room was perfect and bed very comfy. Would love to return!
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewLocation
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewWe visited stayed at grapes hotel for one night whilst in the area to visit kielder observatory. The rooms was compact but clean with all facilities we could’ve needed. We ate downstairs in the restaurant, food was lovely and staff couldn’t do enough for us. We wouldn’t hesitate to stay here again next time we’re in the area.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewVery coinvent, right next to A7
A little tired in places
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewFood was excellent and location great for the purpose of our visit
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewHad to clean the toilet, it had excrement on it. Should have complained. The more I thought of it I didn't want to touch anything light switches, door handles taps.