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Reviews of The Grove Ferry Inn

Grove Rd, Upstreet, Chislet, CT3 4BP, United Kingdom

#2 of 2 hotels in Chislet

Guests' Choice

Review Score

Based on 240 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.1

  • Free Wifi

    8.5

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Showing 1 - 25

  • Reviewed: September 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were really friendly and the room was lovely. Such a great location.

    Stayed in September 2025

  • Reviewed: September 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    I did feel the surcharge added to our restaurant bill was excessive seeing as we were paying overnight guests at the Grove Ferry Inn, but all in all everything was lovely.

    Location was key for our trip. The staff were helpful. The room was lovely, there was some noise from the neighbouring rooms but nothing to overwhelming.

    Stayed in August 2025

  • Reviewed: August 30, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Slow check-in. Due to "old" building the odd creaky floorboard and not good if accessible access needed.

    We were in Willow room which was well furnished with character, balcony overlooking the river, good ensuite, and comfy bed. Good fresh cooked breakfast. There is plenty of car parking.

    Stayed in August 2025

  • Reviewed: August 30, 2025

    7.0
    Lovely pub with comfortable rooms
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom needed a bit of attention- the flusher handle came off the loo and one of the taps was loose.

    Beautiful pub right on the river. Our bedroom was very attractive, well appointed and comfortable.

    Stayed in August 2025

  • Reviewed: August 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Omly fault i found , we had tea and coffee in room , but when we went to make a coffee in morning ,found out there was no milk in room , so had to wait till i went down to breakfast.

    Frindly staff , and nice breakfast, and music in garden , live group

    Stayed in August 2025

  • Reviewed: August 17, 2025

    9.0
    Cheerful helpful staff , luxurious room and extremely pleasant location
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing....

    Staff...Chloe and Saffron excellent...beautiful room and fabulous breakfast

    Stayed in August 2025

  • Reviewed: July 21, 2025

    8.0
    Relaxing, easy and enjoyable
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The dog was as welcome as we were, nothing was too much trouble. The staff were really nice.

    Stayed in July 2025

  • Reviewed: July 20, 2025

    8.0
    Friendly hotel in lovely river setting.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I can't think of anything.

    My husband and I have visited The Grove Ferry Inn on special occasions for about 10 years. It is always the same - beautiful setting on the river, very friendly and helpful staff, nice room, excellent breakfast. GF friendly.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    9.0
    A surprise room upgrade made what was a good stay even better- will return again!
    • Leisure trip
    • Couple
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    I have two minor criticisms- although the room itself was clean we noticed there was still rubbish in the bin from the previous guests (leaflets, receipts etc), again the bathroom itself was very clean however my wife noticed the bath plug hole had quite a lot of hair build up from a previous guest/s.

    Upon arrival, we was greeted by Saffron who was absolutely lovely and checked us in and showed us to our room. Due to the room we had selected when making the booking being unavailable (apparently because of the previous occupants), we had been upgraded to the honeymoon suite which was amazing- the room was spacious and the bed very comfortable, the balcony with views of the river was a welcome addition and I enjoyed sitting outside whilst having my morning coffee 😊 The breakfast we had was one of the best we’ve had anywhere we’ve stayed- everything was cooked perfectly, we thoroughly enjoyed it! The 11am checkout is generous too and allowed us to have a lay in, enjoy our breakfast very leisurely and still have time to freshen up before we checked out.

    Stayed in July 2025

  • Reviewed: June 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    They accommodated our request to check in early and drop off our bags to change for an early wedding! Such friendly staff and a beautiful room with plenty of space for us four, very comfortable and a lovely powerful shower. The breakfast was delicious with lots of options. It’s also worth noting it’s a beautiful setting and the whole building is lovely

    Stayed in June 2025

  • Reviewed: May 5, 2025

    8.0
    Convenient and pleasant place to stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of hangers in the bathroom to hang up towels.

    Lovely location

    Stayed in May 2025

  • Reviewed: April 17, 2025

    9.0
    Very pleasant
    • Leisure trip
    • Couple
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Really pleasant stay with exceptional staff. The lady that dealt with us with the blonde hair had great customer service skills and was really friendly. Also the land lord/owner made time to talk to us at breakfast which was a nice touch

    Stayed in April 2025

  • Reviewed: March 16, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    spacious room, friendly staff,great breakfast,

    Stayed in March 2025

  • Reviewed: December 16, 2024

    9.0
    Lovely overnight stay in a beautiful location
    • Leisure trip
    • Couple
    • King Size Room
    • Stayed 1 night

    Room was large with a comfortable bed with a view of the river . Bathroom was adequate but would benefit from an upgrade in due course . Breakfast was excellent with a good choice and great quality ingredients

    Stayed in December 2024

  • Reviewed: September 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Such a lovely stay. Very quaint and the staff was amazing. The room fit 3 of us perfectly. Over looking the river was great and there is a wonderful walking path. Breakfast was good. Did not have dinner.

    Stayed in September 2024

  • Reviewed: September 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Staff very friendly and helpful, put themselves out to cook out of kitchen hours, as we got caught in traffic on M20 and arrived very late. Food was amazing. Thank you!

    Stayed in August 2024

  • Reviewed: September 4, 2024

    8.0
    First time away for a long time so really enjoyed it.
    • Leisure trip
    • Couple
    • King Size Room
    • Stayed 1 night

    Superb breakfast and staff were really friendly and helpful.

    Stayed in August 2024

  • Reviewed: September 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Size Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a busy weekend and two staff were run off their feet on Saturday evening having stayed to do extra shifts. Had run out of yoghurt and fruit at breakfast.

    Setting right by the river is beautiful. Food is good, both dinner and breakfast. Staff very friendly. Bedroom very comfortable. Boat trip was so relaxing.

    Stayed in September 2024

  • Reviewed: August 21, 2024

    7.0
    Lovely room and friendly staff but all a bit disorganised
    • Leisure trip
    • Couple
    • King Size Room
    • Stayed 1 night

    Tried to ring the hotel three times before visiting but the phone was not answered. Got off to a shaky start when checking in. No staff were on reception so I queued at the bar and my wife waited at reception where staff went past but did not acknowledge her. We waited over 30 minutes before being shown to our room. All staff we spoke to were friendly, polite and apologetic for the wait. Breakfast was ok but not great. I have not stayed anywhere previously where there has been an additional charge for a full English breakfast - £3.00 at this hotel. However, the half breakfast was adequate for me although the mushroom served was raw.

    Room was large and clean with a balcony overlooking the river

    Stayed in August 2024

  • Reviewed: August 19, 2024

    7.0
    A hidden gem
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room size was good for five people. However, they need to improve the toilet fittings. The flash was loose and not properly working. Also the hot water tap was not properly fitted.

    It is a hidden gem. Located in a fantastic place near a canal, which was an additional attraction for us. The people are friendly and the food was good. They allowed us to stay longer than usual. The Inn has plenty of parking spaces. A wonderful place for a family.

    Stayed in August 2024

  • Reviewed: August 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A member of staff who knows who she is was an absolute star. Thank you again.

    Stayed in August 2024

  • Reviewed: July 29, 2024

    9.0
    Welcoming, friendly and lovely hotel, beautiful riverside setting
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only little things, there should have been hooks for towels in the bathroom, the tomato and mushroom at breakfast were undercooked but otherwise breakfast was good. Understaffed at breakfast (only one person seemed to be doing everything, they were v accommodating but it it must have been stressful for them.

    Beautiful location, lovely room, spacious , clean and comfortable. Breakfast was good. Riverside setting was wonderful. I love that dogs are allowed although I didn’t bring mine but would if I stayed again.

    Stayed in July 2024

  • Reviewed: July 28, 2024

    9.0
    Definitely a recommend
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice atmosphere and really friendly staff, good food and you can do a stroll along the channel enjoying a scenic view and the unique nature environment

    Stayed in July 2024

  • Reviewed: July 25, 2024

    8.0
    Greet place to stay very comfortable. Wood go back if I have the opportunity
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night

    The breakfast could have been a lot better The sausages were deep fried didn't look very appealing on the plate

    Great staff very helpful very friendly

    Stayed in June 2024

Showing 1 - 25

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