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Reviews of The Hidden Gem in Galloway Forrest

99 Pheasant Glen, 3 Lochs Holiday Park, Balminnoch, DG8 0EP, United Kingdom

#9 of 9 hotels in Balminnoch

Guests' Choice

Review Score

Based on 75 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.2

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.6

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 7, 2025

    8.0
    Cosy
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 5 nights
    • Submitted from a mobile device

    Wi-fi was very poor and lack bigger pots

    Location

    Stayed in September 2025

  • Reviewed: August 20, 2025

    7.0
    Really peaceful in gorgeous sunshine
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    Kitchen could do with an update

    Location, quietness, onside pub, plenty for young children to do

    Stayed in August 2025

  • Reviewed: July 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    Caravan great location. Had everything you needed. Just a little worn and in need of update but this was reflected in the price. Great value for money at a lovely park.

    Great location and facilities at the park. Kids loved the swimming and soft play. Food at the pub was lovely.

    Stayed in July 2025

  • Reviewed: May 30, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 5 nights
    • Submitted from a mobile device

    The bedrooms were a bit cold but heaters were provided.

    Good location with lots to do, nice size caravan.

    Stayed in April 2025

  • Reviewed: May 17, 2025

    8.0
    gorgeous idyllic place
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    caravan was a bit worn out had everything we needed but dated and a bit done. It was what it was and the site made up for it.

    the location was amazing. stunning place 😍

    Stayed in May 2025

  • Reviewed: April 19, 2025

    6.0
    Tired. Needs some proper attention.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    Tired, draughty, wobbly chairs, badly fitted belly box cover at main window seats causing cushions to sag. Cheap matresses. Dud bulb in bedroom main light and half a really cheap toilet roll for 6 people, a dribble of liquid soap in bathroom.

    Good shower. Adequate kitchen. Extra Radiators.

    Stayed in April 2025

  • Reviewed: November 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 7 nights
    • Submitted from a mobile device

    The caravan was clean and tidy. Excellent location, great views. Kids had a blast in the park . Swimming pool was good. Enjoyed our stay .

    Stayed in November 2024

  • Reviewed: July 17, 2024

    7.0
    Great family time, kids loved it 😊
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    Power tripped and didn’t manage to fix it till morning, no cup of tea that night ☹️

    Comfortable, nice view of the Loch.

    Stayed in July 2024

  • Reviewed: July 2, 2024

    8.0
    The Hidden Gem
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    The DVD player didn't operate, the owner didn't reply for messages, no toilet paper, one of the rooms was smelly, probably because of dampness (it was clean and bedding was changed), the bling in one room was cracked at the top.

    Location, silence, very well maintained caravan park, swimming pool, play ground, soft play, horse riding, bar with bilard, water sports near, beautiful woods

    Stayed in July 2024

  • Reviewed: June 13, 2024

    8.0
    The hidden gem
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    The sites swimming pool could do with a clean! The site should maybe not advertise things as open if they are not! The MIDGES 🤣

    1st time as a family staying in a caravan. We really enjoyed it. Especially my daughter. Had everything we needed and a very comfortable bed. The heaters came in handy too as it got very cold at night. (Typical Scotland) The staff also made it possible for my daughter to ride 1 of the horses after we got told they were closed. Very nice view. Would definitely stay in the caravan again 😊

    Stayed in June 2024

  • Reviewed: May 31, 2024

    7.0
    we had a nice time at the holiday park. Place was tidy and quiet with beautiful lakes and forest
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 5 nights
    • Submitted from a mobile device

    This time of the year there were a lot of tiny flies that kept biting Staying outside the caravan was impossible

    We liked that holiday park was quiet and quite empty probably because it wasn’t the season yet

    Stayed in May 2024

  • Reviewed: April 12, 2024

    8.0
    Great value, beautiful location very peaceful and quiet.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    The blinds in the bedrooms are not suitable they let to much light in and one of the blinds had been broken previous. The additional carpet and covers on the furnishings, I understand the concept they were very substandard frayed carpet (massive trip hazard for our Mum) and this on arrival was not a great first impression.

    The accommodation was very damp and wet on our arrival expected for age of caravan and with the weather being as it was. It was well equipped and comfortable and ideal for what we needed. For the amount we paid we could not find fault. The site itself was good shop was very sporadic with stock and opening times. Restaurant lovely advisable to book. Great walk around the loch.

    Stayed in April 2024

  • Reviewed: October 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    Caravan had mold on curtains, ripped sofas and a lot of peeling paint. Shower tray also damaged and leaking so didn't smell great. Swimming pool although free and warm had mold, green and black, everywhere.

    Nice and quiet, beautiful views. Bar had good atmosphere. Caravan clean despite below mentioned problems.

    Stayed in October 2023

  • Reviewed: August 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent value for money. Great location.

    Stayed in August 2023

  • Reviewed: May 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    The caravan itself was pleasant but the cupboards were not very organised/clean. Aside from this we had an enjoyable stay.

    Children loved the play park.

    Stayed in May 2023

  • Reviewed: November 17, 2022

    6.0
    Would recommend to a couple/adults
    • Business trip
    • Solo traveler
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds snd the remote location was difficult with kids who have special needs.

    It was clean and quiet

    Stayed in November 2022

  • Reviewed: November 6, 2022

    8.0
    Great wee quiet break in the wilderness
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Caravan was a wee tad cold but that's to be expected and warmed up once we put on all the heaters and gas fire. The location is a bit in the middle of nowhere, just unfortunate for us, it was end of season after last weekend in October so not much to do but thankfully the staff were nice enough to offer us use of the golf course and soft play. TV was very basic and there's also little to no wifi or data signal in caravan BUT we didn't mind as forced us to speak to each other! 🤣 If I was to go back, I'd go back before end of season, take plenty of warm clothes and maybe some hot water bottles. I would also stop at a supermarket on the way down as the closest one is a half hour drive from the caravan and the roads are a bit wild. Also there's no condiments/tea/coffee etc in caravan so be sure to grab them too ❤️

    Good wee quiet break away. On the drive up, we got up close and personal with sheep and cows and when we got onto site, horses and rabbits 😍 Host was helpful and friendly, caravan was clean, spacious and had basically everything we needed including plenty of cleaning supplies. The park is so nice, in the peak season they have lots of activites for families i.e. golf, swimming, archery, etc. The people there are so friendly and nice and a very welcoming place for families with kids and dogs. Beautiful views, nice country round about, nice to walk the dog round the lochs (on lead only). The pub and restaurant is really nice, food is not the cheapest BUT is large portions and very fancy/delicious. You can also access a good wifi connection in pub/restaurant. Caravan was also full of board/card games so we had good fun with them while it was dark and rainy and there is also a dvd player if u wish to take ur own dvds but there was a few movies already recorded on the sky box which was good! I will mention below things I wish I knew before coming and would have made experience a bit easier ☺️

    Stayed in November 2022

  • Reviewed: October 22, 2022

    8.0
    lovely chilled out stay in the Galloway hills
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    the resort Wi-Fi is really patchy and mobile signal is too. quite nice in a lot of ways to be off network but my teenage daughter didn’t like it as much as I did

    lovely stay with kids, who loved the pool and the pony trekking. comfortable well equipped caravan with three bedrooms

    Stayed in October 2022

  • Reviewed: August 8, 2025

    9.0
    Lovely caravan mini break with kids
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    This place had everything what we needed Kids loved it there Our first caravan experience and definitely not the last one

    Stayed in August 2025

  • Reviewed: July 27, 2025

    10
    Exceptional
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in July 2025

  • Reviewed: June 28, 2025

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    What I didn't like was how uncomfortable and in disrepair the property was. I actually had bites all over me from bed bugs, which was confirmed by a pharmacist. We had booked 4 nights left after 2.

    The location was nice and relaxing.

    Stayed in June 2025

  • Reviewed: June 25, 2025

    1.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Property was very unclean, bed sheets covered in blood and one bed with used toilet roll left in it, floor was completely rotted and very unstable when walking on it, pull out bed broken to bits leaving one of our guests sleeping on the floor

    Stayed in June 2025

  • Reviewed: June 20, 2025

    1.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    THE CARAVAN, NOT FIT FOR PURPOSE MOULD ON THINGS .BROKEN BLINDS. TV DIDN'T WORK PROPERLY. OVEN TOOK HOURS TO COOK THE WORST WAS THE SMELLS ALL OVER THE CARAVAN. HAD TO BUY 3 SPRAYS TO REDUCE THE SMELLS..THE CARAVAN WASN'T WORTH OVER £345 FOR 4 DAYS. WOULDN'T HAVE EVEN PAID £50. .SO VERY DISAPPOINTED. MY DAUGHTER BOOKED A CARAVAN ASWELL FOR THE SAME MONEY. AND IT WAS BEAUTIFUL. WE ALL HAD TO CRAM INTO HER CARAVAN AS MY GRANDAUGHTER HAS ASTHMA. THIS HAS RUINED OUR HOLIDAY.

    The views

    Stayed in June 2025

  • Reviewed: June 1, 2025

    5.0
    If it was half the price then I might have expected this run down caravan! 😕
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a well used caravan, with lots of signs of age/ use. The bed was exceptionally soft which doesn't suit us. WiFi was useless, glad we were only there for 2 nights.

    The shower worked ok, the views were lovely and it was mostly quiet.

    Stayed in June 2025

Showing 1 - 25

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