Reviews of The Hostel 4 stars
3 Clifton Terrace, Edinburgh, EH12 5DR, United Kingdom

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified review1. The location of the hostel 2. Close to public transport
Unfortunately, my experience at the hostel was very disappointing. The hostel was very dirty, and there was no option to choose separate rooms for females and males, which made the stay uncomfortable. The bathroom was unclean, and the towels and bed linen looked unfresh. The price was also too high for the conditions. I couldn’t stay for the next night and, even though I had already paid, I packed my things and left. This was very disappointing.
Thank you for your review, Ramina. We appreciate the feedback, and we're sorry you didn't enjoy your stay with us. We endeavour to provide a comfortable environment for all our guests. We clean our bathrooms and shared spaces multiple times a day, and our bedrooms daily. Our team is working hard to ensure a greater guest experience in the future. Thank you.
Thank you for your review, Ramina. We appreciate the feedback, and we're sorry you didn't enjoy your stay with us. We endeavour to provide a comfortable environment for all our guests. We clean our bathrooms and shared spaces multip… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewFriendly staff, beds were clean, nice selection of areas to hangout, and a small but nice kitchen. Was everything a hostel should be and more. If you get a good roll of the dice with who's staying there it will be a wonderful stay.
Quite a lot of people in a small space with the 3 stacked bunks if everyone is in at the same time. It's hard to get sleep with so many people moving around at different times. Not to the fault of the hostel, but we had lots of disrespectful people during our stay. The staff did the best they could with that I believe. But even so, with mixed gendered bathrooms and stacked bunks it was intimidating for my lady to use the facilities due to that.
Thank you so much for your thoughtful review. We’re really glad you enjoyed our staff, cleanliness, and common spaces, as well as the kitchen. We completely understand that hostel stays can sometimes depend on the dynamics of fellow guests, and we appreciate you recognizing the efforts of our team to manage situations as best as possible.
Thank you so much for your thoughtful review. We’re really glad you enjoyed our staff, cleanliness, and common spaces, as well as the kitchen. We completely understand that hostel stays can sometimes depend on the dynamics of fellow guests,… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewOnly reason I come back is the staff they make the hostel what it is gabbi is the best Stephanie is hard but fair Sarah is great Kathryn is great rhena is great ygor amazing scarlotte is great Charlotte is great best cleaner is Kevin sometimes you'll see a glaswegian he barks but don't bite
Saying by when volunteers leave
Thank you for your kind review. We aim to provide a comfortable, welcoming, and fun environment, and we're delighted you feel that when you stay with us.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery good experience. 👍 Organised staff; polite and knowledgeable. Offered assistance when requested, and showed confidence in the positions allocated to them.
I would say the kitchen was small. However, it still functioned reasonably well.
Thank you for taking the time to review us. We are pleased that you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewSmashing
Thank you for taking the time to share your feedback. We are pleased you found the hostel smashing!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEach Bed must have its own power supply cable instead of at other place or at other bed, further must be a separate light for each bed. Rest of the things were great.
No switch board near to bed.
Thank you for taking the time to review us. We appreciate the positive feedback and look forward to hosting you again in the future.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff are really nice and welcome
They have bedbugs, i only stayed one night and my whole body is covered with bites. Even my face got bedbug bites, I keep imagining how it must be for someone who has to stay more nights there.
This review is in the process of being removed as it contains a false claim.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewShubhi and Kieran are the best. Literally every time they make the experience worth my while.
Thank you for taking the time to share your feedback.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewAll staff are excellent and lovely people,always greeted with a smile. They're all very relaxed and friendly while being hard working at the same time
Guests who seem unable to follow very straightforward information and hostel rules. There are maintenance issues within the hostel which the staff cannot resolve themselves and these require to be addressed correctly and timeously
Thank you so much for your review. We are pleased to hear you had a positive experience with our staff. We're sorry that your experience with the other guests was not the same. Your feedback is much appreciated.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe hostel is dirty, the beds are very noisy and the mattress is old with springs that hurt your body. The price is too high for such conditions. I am very disappointed.
Hi Ivan, thank you for taking the time to leave an honest review of your experiences. We're sorry you did not enjoy your stay with us. We are taking this feedback on board to make improvements for future guests. Thank you.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewFriendly staff. Well equipped for short stay
Nothing to dislike. Its a hostel, so nothing fancy but cheap
Thank you for taking the time to review us. We appreciate the positive feedback and look forward to hosting you again in the future.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe staff are the glue holding this place together if you ever lose the main staff such as Sarah Stephanie gabby Kevin this place would not function right I don't think it's acceptable the owner let's them take the blame for everything being broken it's not they're fault they Go above and beyond for guest's
It's falling apart bit by bit and staff ain't to blame
Thank you so much for your review. We’re really glad you enjoyed your stay, and our staff are happy to hear those kind words. We hope to welcome you back again soon and take on board your note about the improvements of the hostel, and we will get onto that to improve guest's experience.
Thank you so much for your review. We’re really glad you enjoyed your stay, and our staff are happy to hear those kind words. We hope to welcome you back again soon and take on board your note about the improvements of the hostel, and we wi… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNear the tram stop and the train station. Beds not uncomfortable. Aimable staff who know the building well. Good for staying if wanting to go out and enjoy the night life in Edinburgh
Far from the city center. Beds moved around too much. Needs a better ventilation system, with the windows open was still a bit stuffy but that’s probably due to the amount of people in the room.
Thank you for taking the time to review us. We appreciate the feedback and look forward to possibly hosting you again in the future.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewHip volunteers run the place. Cheap place to stay.
They need a fan to circulate the air inside rooms with high occupancy. Or something to freshen up the air you breathe in the room
Thank you for taking the time to review us. We appreciate the feedback and look forward to possibly hosting you again in the future.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewthe kitchen was super complete
the beds can be better
Thank you for your review. Safe travels!