1 New Road East Malling, West Malling, ME19 6DD, United Kingdom
#2 of 5 hotels in West Malling
Guests' ChoiceBased on 305 hotel reviews
8.5Cleanliness
9.2
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
8.8
Free Wifi
9.5
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End of dialog contentReviewed: September 1, 2025
James
United KingdomRooms very small Can be very hot inside rooms Noise from pubs especially on closing time and from people using pub garden is quite loud
Good parking at rear of pub and outside of the rooms Good food in pub Rooms separate from pub
Stayed in August 2025
Reviewed: August 26, 2025
Caren
United KingdomA hairdryer would have been nice and a glass in the bathroom for teeth cleaning. I am being very picky though!
The accommodation was very clean and although on the small size was sufficient for what i needed. The shower was hot and strong and perfectly acceptable. The only thing missing was a hair dryer which was not an issue as i took my own. The staff were very friendly and as part of a pub the evening meal was excellent. breakfast is already in the room and was more than sufficient. The plus side was that there is a fridge with a jug of fresh milk for tea and coffee. Decaf options were also provided with hot chocolate and biscuits. I will definitely stay there again
Stayed in August 2025
Reviewed: August 21, 2025
Neil
United KingdomNo cooked breakfast
Quite quiet
Stayed in August 2025
Reviewed: July 28, 2025
Terry
United KingdomPub shut at 9pm on Sunday
Excellent staff, really clean, comfy bed.
Stayed in July 2025
Reviewed: June 19, 2025
Julia
United KingdomVery comfortable, clean room. Generous breakfast provisions left for us to eat in the room. Situated in a separate annex behind the pub which worked very well for us, ate in the pub both nights and found the staff very friendly and food delicious.
Stayed in June 2025
Reviewed: June 17, 2025
Hall
United KingdomThere wasn't a hairdryer in the room, as my wife discovered after a shower
It was a lovely pub and garden
Stayed in June 2025
Reviewed: June 7, 2025
Brian
United KingdomFruits in the room were past their best if they are not taken every 2-3 days, they should be changed over or not be there at all
Clean and adequate for one or two nights, good size tv, and powerful shower
Stayed in June 2025
Reviewed: May 12, 2025
Michael
United KingdomWelcoming and was in a quiet block at the back so road noise was no issue and felt secure in car park. Good beer
Stayed in April 2025
Reviewed: April 28, 2025
Nick
United KingdomKitchen wasn't open.
No breakfast
Stayed in April 2025
Reviewed: April 7, 2025
Penelope
United KingdomCheck-out was 10am, and no cooked breakfast option available.
Separate accommodation from the the pub proper. Room was very nice. No cooked breakfast available - but there was good choice of cereal, instant porridge, yogurt, fruit and juice provided in the room. The fridge with fresh milk available was a great plus. Nice en-suite. Very clean. Bed super comfortable. Staff very friendly. Reserved parking for the rooms another great plus.
Stayed in April 2025
Reviewed: March 28, 2025
Lee
United KingdomGood location, parking, clean. Great WiFi, friendly staff and complementary breakfast items.
Stayed in March 2025
Reviewed: March 27, 2025
Michelle
United Kingdomoverall was very nice, a little small , but ok, if there was one criticism there was no shower mat to step onto when you had a shower
Stayed in March 2025
Reviewed: March 4, 2025
Marina
United KingdomNothing
Everything as always
Stayed in March 2025
Reviewed: March 2, 2025
David
United KingdomGreat room. Pub was OK and likewise re the food.
Stayed in February 2025
Reviewed: February 24, 2025
Julia
United KingdomBreakfast box in room was convenient and fine for a short stay, but for longer variety would be good. It would have been better if there had been an adjustable office chair to do with great workspace. Several cushions were needed to get me to the correct height for typing comfortably.
Lovely ensuite bedroom above workshop, so quiet and peaceful for evening work prep. Reserved car parking space for accommodation right outside was fabulous - especially when it was raining!
Stayed in December 2024
Reviewed: February 17, 2025
David
United KingdomExcellent value. Great continental breakfast included
Stayed in February 2025
Reviewed: February 16, 2025
Tamia
United KingdomFrom the moment we walked in we felt so welcomed, the staff were so friendly. Since it was Valentine’s Day they left cupcakes on our bed and a rose, it was such a thoughtful gesture. The room was stocked with goodies. The room and bathroom were clean. Checking out the next day we spoke to a lovely lady who was so friendly, she assisted us with our keys and we had a lovely chat with her. 100% recommend. We will definitely be going back.
Stayed in February 2025
Reviewed: February 5, 2025
Paul
United KingdomEverything was superb and all the staff and locals were friendly
Stayed in February 2025
Reviewed: February 3, 2025
Mrs
United KingdomNothing
Everything
Stayed in November 2024
Reviewed: December 16, 2024
Susan
United KingdomThe shower but there again I never like showers !
Very easy , comfortable and clean. Useful assortment of cereals etc for breakfast
Stayed in December 2024
Reviewed: December 11, 2024
Marina
United KingdomNothing
We have stayed here regularly and will only continue returning; probably in February
Stayed in December 2024
Reviewed: December 3, 2024
Mark
United KingdomI was disappointed that I was told at 4.30pm I was too late to order a roast, but later on groups of locals came in and did so without any issue
I enjoy the in-room breakfast, and the fact you have a fridge with milk, yoghurts etc
Stayed in November 2024
Reviewed: November 28, 2024
Keith
United KingdomThe Landlady Kim and her team were friendly, engaging and very helpful. The pub has a great country pub feel, with fresh ales and solid wholesome food. All the staff were friendly whilst providing good service and had a real 'can do' attitude, which was all very refreshing in these times of general sliding standards! The rooms are clean, well presented and comfortable. Thank you for a pleasent stay.
Stayed in November 2024
Reviewed: November 28, 2024
Steve_hornby
United KingdomHeating was a bit hit and miss but warmed up.
Continental breakfast was excellent.
Stayed in November 2024
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