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  5. Reviews of Kings Arms Hotel by Greene King Inns

Reviews of Kings Arms Hotel by Greene King Inns This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Market Square, Westerham, TN16 1AN, United Kingdom

#6 of 6 hotels in Westerham

Guests' Choice

Review Score

Based on 841 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    9.0

  • Facilities

    6.9

  • Staff

    9.1

  • Value for money

    7.3

  • Free Wifi

    7.3

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Showing 1 - 25

  • Reviewed: September 8, 2025

    6.0
    Stay for a wedding
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Standard of decoration and bedroom facilities poor and tatty. Had water coming in from upstairs bathroom

    Helpful friendly staff and excellent food

    Stayed in August 2025

  • Reviewed: September 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not applicable

    All the staff were, courteous, professional and helpful.

    Stayed in September 2025

  • Reviewed: September 2, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The hotel needs bring up to date.

    Staff were welcoming.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    8.0
    Room/bathroom needs updating but Good value for money
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom needs updating , walls to staircase need repairs due to water leaks , shame as the place is nice but needs some money spent to bring it back to where it should be.

    Room and staircase to rooms need updating and maintenance work needed to bring up to an acceptable level. All the staff were great,everyone was happy and friendly good service in the bar , restaurant , reception and at breakfast. The breakfast was good value and served in good time with lots of options. Restaurant had a good selection of food and drinks on offer and the meal we had was well prepared and good value for money. The same drinks were £5 cheaper than the pub opposite , which was slightly more upmarket in its decor and layout. I would return for a night if in the area again as the place was value of money and the staff are great . also note there is a carpark at the rear if you are using the hotel /pub leave registration at reception .

    Stayed in August 2025

  • Reviewed: August 29, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom no towel rack and the shower needed a bit of work

    Food and staff were excellent.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    7.0
    A convenient and pleasant place for a short stay but the 1st floor decor is in need of renovation
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The interior of the building needs repair and redecoration on the first floor

    Great breakfast and location

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Great stay, convenient for buses and taxis to nearby places. Staff lovely and very helpful.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very convenient for visiting our family nearby, requested a room on low floor as my husband walks with a stick ! We had a fabulous room just up a few stairs. The staff were very helpful.

    Stayed in July 2025

  • Reviewed: August 16, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    bathroom needs updating some electrical sockets didn't work

    breakfasts good bed and bedding comfortable

    Stayed in August 2025

  • Reviewed: August 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Car park signage didn't mention free for residents so paid unnecessarily.

    Hotel accommodation very comfortable. Food very good. Staff very friendly.

    Stayed in August 2025

  • Reviewed: August 9, 2025

    6.0
    Updating required urgently.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The washing facilities were much to be desired. The shower was poor and the lighting in bathroom also dull. Door lock jammed in the last morning and we had to phone reception to let us out.

    Staff were excellent and food also. The sleeping facilities also good.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is very dated - the walls were all stained, the window wouldn't stay open, the plug sockets were in the wrong places and the main light didn't really work. I think the whole place needs to be completely renovated to be honest. It was clean but didn't feel clean because the walls in my room were stained and there was black mould in the stairwell.

    Convenient location. Easy to check in and out.

    Stayed in August 2025

  • Reviewed: August 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Traffic Noise.

    Great location, friendly staff, excellent food.

    Stayed in July 2025

  • Reviewed: July 26, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Evening meal.

    The staff were amazing, nothing was too much trouble for them. They definitely get a 10 out of 10. The location was excellent as well. The room was very tired-looking but clean. We had our evening meal there which was good value for the money, but the steak was as tough as old boots.

    Stayed in July 2025

  • Reviewed: July 19, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very tired decor and bathroom - needs a refurb.

    Comfortable and well-placed in the village.

    Stayed in July 2025

  • Reviewed: July 15, 2025

    6.0
    Westerham Stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit shabby. Never had clean towels replaced during my stay. This was NOT their fault... but it was 93! Problem: no air conditioning! They did try to help by putting a tower cooling unit but it did not work! In fact it simply turned the room into into a steam bath. It literally fogged up the windows. When I mentioned it supposedly someone came to look at it but it never put out any cool air at all!

    I was looking for a quintessential British hotel experience. This was it. Hotel over a pub. Steep stairs. But lots of character. Continental breakfast. Free parking. Comfortable bed but scratchy sheets. The staff was friendly.

    Stayed in July 2025

  • Reviewed: July 12, 2025

    8.0
    Brilliant and very enjoyable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only because we are old and creaky we didn’t enjoy climbing 2 flights of stairs to our room. The stairs were safe and handrails were great but it’s a difficulty that comes with age of property and guest! We love old traditional hotels - it’s not a complaint - just something to perhaps warn people of - no lift.

    The age, character, location,easy parking, the food, the staff

    Stayed in July 2025

  • Reviewed: July 8, 2025

    7.0
    Sufficient
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too hot and air conditioner not working properly

    Location and decor

    Stayed in July 2025

  • Reviewed: July 6, 2025

    6.0
    Lovely location and a bed for the night
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit tired and needs some love but again it was ok for what we needed

    Location is god. Staff were lovely. It was fine for what we needed

    Stayed in July 2025

  • Reviewed: July 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor ventilation in the room. During summer months, it's very uncomfortable to spend the night, a fan was provided but it barely blew air, it really didn't cool the room. The only two windows we could open were the bathroom and room but only a little bit of it because they both had locks.

    The staff was always very friendly and helpful. Location was nice because it had small shops nearby.

    Stayed in June 2025

  • Reviewed: June 25, 2025

    8.0
    Great Place to stay .
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Great Place to stay .

    Great Place to stay .

    Stayed in June 2025

  • Reviewed: June 23, 2025

    7.0
    Can't grumble at the price
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room 1 has really tired decor and furnishings, room very warm and directly above bar and beer garden so noisy for a light sleeper. Tiny wash hand basin with glass shelf directly above it, awkward for teeth brushing or shaving - other rooms may be better

    Lovely staff, place is clean and welcoming, and it is very reasonably priced

    Stayed in June 2025

  • Reviewed: June 22, 2025

    6.0
    The Kings Arms was okay. The rooms looked tired. Could do with updating
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Having the TV working while we were there The

    Breakfast was very good.

    Stayed in June 2025

  • Reviewed: June 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our bathroom especially needed serious TLC.

    Very helpful staff

    Stayed in May 2025

  • Reviewed: June 15, 2025

    8.0
    Very comfortable, amazing food, lovely and quiet.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Something to put the suitcase on, off the floor, would have been helpful.

    Staff were exceptionally helpful, beds very comfortable, safe parking almost at the door. Dining experience exceptional. Lovely little dogs, we were missing ours. Outdoor eating area for breakfast in the sun. Lovely quiet library dining room, I travelled with a spectrum grand-child.

    Stayed in May 2025

Showing 1 - 25

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