Market Square, Westerham, TN16 1AN, United Kingdom
#6 of 6 hotels in Westerham
Guests' ChoiceBased on 841 hotel reviews
7.0Cleanliness
7.6
Comfort
7.6
Location
9.0
Facilities
6.9
Staff
9.1
Value for money
7.3
Free Wifi
7.3
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End of dialog contentReviewed: September 8, 2025
Ruth
United KingdomStandard of decoration and bedroom facilities poor and tatty. Had water coming in from upstairs bathroom
Helpful friendly staff and excellent food
Stayed in August 2025
Reviewed: September 5, 2025
Albert
United KingdomNot applicable
All the staff were, courteous, professional and helpful.
Stayed in September 2025
Reviewed: September 2, 2025
Jerry
United KingdomThe hotel needs bring up to date.
Staff were welcoming.
Stayed in August 2025
Reviewed: August 31, 2025
Paul
United KingdomBathroom needs updating , walls to staircase need repairs due to water leaks , shame as the place is nice but needs some money spent to bring it back to where it should be.
Room and staircase to rooms need updating and maintenance work needed to bring up to an acceptable level. All the staff were great,everyone was happy and friendly good service in the bar , restaurant , reception and at breakfast. The breakfast was good value and served in good time with lots of options. Restaurant had a good selection of food and drinks on offer and the meal we had was well prepared and good value for money. The same drinks were £5 cheaper than the pub opposite , which was slightly more upmarket in its decor and layout. I would return for a night if in the area again as the place was value of money and the staff are great . also note there is a carpark at the rear if you are using the hotel /pub leave registration at reception .
Stayed in August 2025
Reviewed: August 29, 2025
Kenneth
United KingdomBathroom no towel rack and the shower needed a bit of work
Food and staff were excellent.
Stayed in August 2025
Reviewed: August 24, 2025
Angela
United KingdomThe interior of the building needs repair and redecoration on the first floor
Great breakfast and location
Stayed in August 2025
Reviewed: August 17, 2025
Hilary
United KingdomNothing
Very convenient for visiting our family nearby, requested a room on low floor as my husband walks with a stick ! We had a fabulous room just up a few stairs. The staff were very helpful.
Stayed in July 2025
Reviewed: August 16, 2025
Gillian
United Kingdombathroom needs updating some electrical sockets didn't work
breakfasts good bed and bedding comfortable
Stayed in August 2025
Reviewed: August 14, 2025
David
United KingdomCar park signage didn't mention free for residents so paid unnecessarily.
Hotel accommodation very comfortable. Food very good. Staff very friendly.
Stayed in August 2025
Reviewed: August 9, 2025
Melvyn
United KingdomThe washing facilities were much to be desired. The shower was poor and the lighting in bathroom also dull. Door lock jammed in the last morning and we had to phone reception to let us out.
Staff were excellent and food also. The sleeping facilities also good.
Stayed in August 2025
Reviewed: August 3, 2025
Claire
United KingdomThe hotel is very dated - the walls were all stained, the window wouldn't stay open, the plug sockets were in the wrong places and the main light didn't really work. I think the whole place needs to be completely renovated to be honest. It was clean but didn't feel clean because the walls in my room were stained and there was black mould in the stairwell.
Convenient location. Easy to check in and out.
Stayed in August 2025
Reviewed: August 1, 2025
Keith
United KingdomTraffic Noise.
Great location, friendly staff, excellent food.
Stayed in July 2025
Reviewed: July 26, 2025
Geoff
United KingdomEvening meal.
The staff were amazing, nothing was too much trouble for them. They definitely get a 10 out of 10. The location was excellent as well. The room was very tired-looking but clean. We had our evening meal there which was good value for the money, but the steak was as tough as old boots.
Stayed in July 2025
Reviewed: July 19, 2025
Steven
United KingdomVery tired decor and bathroom - needs a refurb.
Comfortable and well-placed in the village.
Stayed in July 2025
Reviewed: July 15, 2025
Olds
United StatesA bit shabby. Never had clean towels replaced during my stay. This was NOT their fault... but it was 93! Problem: no air conditioning! They did try to help by putting a tower cooling unit but it did not work! In fact it simply turned the room into into a steam bath. It literally fogged up the windows. When I mentioned it supposedly someone came to look at it but it never put out any cool air at all!
I was looking for a quintessential British hotel experience. This was it. Hotel over a pub. Steep stairs. But lots of character. Continental breakfast. Free parking. Comfortable bed but scratchy sheets. The staff was friendly.
Stayed in July 2025
Reviewed: July 12, 2025
Jacqueline
Isle of ManOnly because we are old and creaky we didn’t enjoy climbing 2 flights of stairs to our room. The stairs were safe and handrails were great but it’s a difficulty that comes with age of property and guest! We love old traditional hotels - it’s not a complaint - just something to perhaps warn people of - no lift.
The age, character, location,easy parking, the food, the staff
Stayed in July 2025
Reviewed: July 8, 2025
Anthony
United KingdomToo hot and air conditioner not working properly
Location and decor
Stayed in July 2025
Reviewed: July 6, 2025
Laura
United KingdomIt was a bit tired and needs some love but again it was ok for what we needed
Location is god. Staff were lovely. It was fine for what we needed
Stayed in July 2025
Reviewed: July 1, 2025
Francelly
United StatesPoor ventilation in the room. During summer months, it's very uncomfortable to spend the night, a fan was provided but it barely blew air, it really didn't cool the room. The only two windows we could open were the bathroom and room but only a little bit of it because they both had locks.
The staff was always very friendly and helpful. Location was nice because it had small shops nearby.
Stayed in June 2025
Reviewed: June 25, 2025
Raymond
United KingdomGreat Place to stay .
Great Place to stay .
Stayed in June 2025
Reviewed: June 23, 2025
Jane
United KingdomRoom 1 has really tired decor and furnishings, room very warm and directly above bar and beer garden so noisy for a light sleeper. Tiny wash hand basin with glass shelf directly above it, awkward for teeth brushing or shaving - other rooms may be better
Lovely staff, place is clean and welcoming, and it is very reasonably priced
Stayed in June 2025
Reviewed: June 22, 2025
Barrie
United KingdomHaving the TV working while we were there The
Breakfast was very good.
Stayed in June 2025
Reviewed: June 16, 2025
Peter
United KingdomOur bathroom especially needed serious TLC.
Very helpful staff
Stayed in May 2025
Reviewed: June 15, 2025
Catherine
AustraliaSomething to put the suitcase on, off the floor, would have been helpful.
Staff were exceptionally helpful, beds very comfortable, safe parking almost at the door. Dining experience exceptional. Lovely little dogs, we were missing ours. Outdoor eating area for breakfast in the sun. Lovely quiet library dining room, I travelled with a spectrum grand-child.
Stayed in May 2025
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