8.5

Reviews of The Kings Cross Hotel

44 Charnley Road, Blackpool, FY1 4PF, United Kingdom

  • Lisa

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Friendly greeting on arrival

    Difference in price between booking.com & payment at hotel. Noisy guests in room next door

  • Suzanne

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Natasha

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    The staff was friendly and cleanliness was the main priority

    The bed was broke and uncomfortable the pillows felt lumpy and old and the Wi-Fi was not working. I was also chard £3 for linin which was never stated in the terms and conditions I was sent

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  • Kala

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Pleasant room. Basic but clean. Friendly check in and a nice bar area although we didn’t use it.

    Smell of drains in the bathroom and no plug in the sink didn’t help. I needed a fan to help me sleep but I found the £7 charge totally unacceptable and didn’t pay. Never saw anyone on check out or I would have mentioned these issues. Really strong smell of cooking when we 1st went in.

  • Harry

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Caroline

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Spotless very clean

    Rooms a bit small

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  • Anonymous

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Connor was great we got what we asked for room was small but was clean and his burgers were amazing

    Just room size but it was ok

  • Sophie

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Camp

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
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  • Hannah

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Gary

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    It has a very family oriented vibe

  • Anonymous

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Zoe

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Lovely homely hotel. Comfy clean rooms, nice furniture. The staff couldn’t have been more helpful😊 Parking to the rear which was super handy. Two minute walk to the town and beach. We will definitely go back!!

    Nothing

  • Timea

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The hotel was gorgeous compared to our previous stay at Blackpool. Love the decor and the cleanliness and the pinball game i haven't found since i was a kid. The staff is friendly, plenty drinks selection.

    The bed is noisy and the bathroom is really tiny. I wish they haven't kept the toilet rolls behind the toilet as i struggle to use it due to my slipped disc. Unfortunately not much airflow in the room.

  • Laura

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Great location Lovely staff Good facilities

    Very noisy. Room doors all very close and had hours of a family group slamming doors and going from room to room.

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  • Courtney

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The games room and the burgers!

    The room was very small and could have been cleaner with a lick of paint and not a full double bed.

  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The hotel was pleasant. The Manager was pleasant and helpful

    The room was advertised as Superior Double. The curtains and blinds were very dirty. There were hairs on the pillowcase and duvet. The sheet on the bed was stained. We only noticed this at 9pm ish when we came back to the Hotel and we were only there for the night. So didnt make a fuss. There was a big hole where the plug hole was in the sink. Also no plug. The toilet roll holder is not in the correct place. Very uncomfortable.

  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Alison

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Host was lovely and helpful.

    Had to pay extra for having sheet on bed incase it got ruined. Had to pay for extra towels if u needed them. Didn't have no top flat sheets. Asked for one has it was to warm with quilt they didn't have any so they gave me a quilt cover.. bathroom too small. I had to step into shower so I could shut the door. Toilet roll on the wall behind you. Rooms too small. No.lamp no bedside unit. No where to put mobile phones when on charge apart from the floor. Then I had to get hubby to pick it up for me due to having bad bak. Beds awful. More creaks than a old house. I wouldn't recommend this place at all. Even my husband and brother said the same. .

  • Odonoghue

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Fantastic family run hotel. Warm & welcoming. Facilities are second to none.. Burgers were amazing.. Nothing too much trouble and happy to chat.

    Everything was great.

  • Michaela

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review
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  • Peter

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Room was small, beds had not been changed apart from the pillowcases. Floor had not been hoovered, bathroom was uncleaned. Dusty shelf, stains on walls and curtains. No drawers, could go on. But the young man that we did say about bedding and hoovering was very nice and did change the single bedding and it was very badly stained.

  • Chris

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The location is great

    Size of the room claustrophobic no kettle room required a makeover

  • Hiedi

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The location

    We arrived at the hotel at 14.50 and was greeted by a young lad who was very annoyed that we were there 10 mins early?? We were unaware that we had to be back to the hotel by 1am… we were asked to pay a non refundable deposit when checking in?? It was only £3 per room but that’s not the point… The young lad that checked us in was more interested in trying to sell his burgers to us, I felt like I was talking to a sales representative who was desperate… We paid the £12 to park the car at the back of the hotel exactly where instructed only to be blocked in the following morning by another guest who had gone out for the day so we were trapped in for over an hour which is annoying.. The management could do with some training on customer care skills… The double bedroom was a 3/4 bed pushed up against the wall as the room was so small…

    Property response:

    Ah, welcome to tonight’s episode of Guest Reviews Gone Wild. You booked a £48 stay in Blackpool, the cheapest double room we had (clearly described with small dimensions), then wrote a saga like Gordon Ramsay storming in shouting ‘It’s RAW!’ because parking wasn’t free. Let’s play Cluedo with your lamentations, in a proper old-English accent: • The crime? Booking the budget room, then moaning it’s… budget, truly a dastardly act of self-inflicted disappointment. • The suspect? Our reviewer, sulking in the lobby, with a magnifying glass, muttering “where’s my free parking,” armed with nothing but passive aggression and a smartphone. • The motive? To whinge like Janice Battersby after missing two-for-one prosecco. • The clues? Fingerprints on the WI-FI router, a trail of spilled custard creams leading directly to the crime scene. Victim 1? The young staff member accused of ‘looking annoyed’ when you turned up early. His actual crime? Just breathing. But hey, why let reality ruin a good storyline? Now he’s gone, causes = emotional exhaustion from absurd expectations... And who could forget Colonel Mustard in the billiard room? Or maybe Tiger in the kitchen — that sneaky rotter who kindly gave you a late key so you didn’t have to be back by 1 a.m… but you ignored that and came back early anyway. Blast these baffling hotel tricksters!.. Victim 2, Mr. Boddy, purveyor of menus and polite assistance, the scoundrel merely relaying what’s on the menu only to be told it was ‘desperate sales pitch’. The pilfering fool he was — did you expect him to mime the food options in interpretive dance? Now he’s gone, causes = gone by extreme guest imagination. But fear not, it will be jazz hands to the ready and rehearsed for next time. The only crime here is common sense. The culprit? The complainer themselves. The verdict? Guilty of overthinking, over-exaggeration, and taking Blackpool a bit too seriously. Here’s the truth: 2,000+ happy guests can’t be wrong. Just 97 moaners — a tiny club of self-appointed critics who mistake Blackpool for the Ritz, armed with imagination and entitlement. Future guests, read their review like fan fiction. If you enjoy a proper cheap-and-cheerful seaside stay, with staff who have sharper humour than Gordon Ramsay with a bread knife — you’re in the right place. And remember: you’re not on Corrie. You’re not on MasterChef. You’re in Blackpool. For £48 a night, that’s a bargain. 🎺👏 Love and custard creams, The Team 😎

    Ah, welcome to tonight’s episode of Guest Reviews Gone Wild. You booked a £48 stay in Blackpool, the cheapest double room we had (clearly described with small dimensions), then wrote a saga like Gordon Ramsay storming in shouting ‘It’s RAW!… Show more

    The Kings Cross Hotel
    26 August 2025
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  • 7.0 Good
    Jones

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Location, staff were very friendly

    Shower was pathetic, and unfortunately for us, we were on the top floor, loads of stairs

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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