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  4. Reviews of Milestone Peterborough Hotel A1M, Sure Hotel Collection by Best Western

Reviews of Milestone Peterborough Hotel A1M, Sure Hotel Collection by Best Western This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

16 A1(M) Norman Cross, Peterborough, PE7 3TB, United Kingdom

#10 of 13 hotels in Peterborough

Guests' Choice

Review Score

Based on 1719 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.4

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They were so friendly and greeted me with a very welcome smile and a good morning.

    The breakfast staff were amazing.

    Stayed in September 2025

  • Reviewed: September 7, 2025

    7.0
    Good for a cheap overnight stay
    • Leisure trip
    • Group
    • Classic Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only small issue - Friend requested soda water with her drink and was given sparkling water instead. Paying for parking

    Much improved from visit last year. Room was very comfortable. Requested fan following visit last year where room was extremely hot, fan was provided. Food in restaurant was basic but well cooked presented well, served within 15mins, much improved from visit last year

    Stayed in September 2025

  • Reviewed: September 3, 2025

    8.0
    Decent place to stay
    • Leisure trip
    • Solo traveler
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was all ok

    Good value budget hotel - decent breakfast

    Stayed in September 2025

  • Reviewed: September 2, 2025

    8.0
    We'd stay again
    • Leisure trip
    • Family with young children
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Car parking chargeable for blue badge holders.

    Breakfast ended a bit early for my elderly mum but Charlotte gave us plenty of time and she was very helpful, willing and pleasant. House keeping staff were also very pleasant

    Stayed in September 2025

  • Reviewed: September 1, 2025

    8.0
    Very good but the restaurant menu needs some attention.
    • Leisure trip
    • Solo traveler
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Overall the Hotel was very good but was sadly let down by the restaurant. The choice was limited, I ordered a starter and main and they both came at the same time, and who has Lettuce with Steak pie mash and gravy!

    OThe roomverall the Hotel

    Stayed in August 2025

  • Reviewed: August 31, 2025

    8.0
    An overnight stay on the way home, well located, great value for money amd comfortable. We’d stay again 😃
    • Leisure trip
    • Family with young children
    • Classic Family Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not much really. The outside of the hotel lets it down.

    Great value, bedrooms were comfy and well decorated. The bar and restaurant area were well presented

    Stayed in August 2025

  • Reviewed: August 31, 2025

    9.0
    Wonderful
    • Family with young children
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Paying for parking

    Clean, comfortable, handy for a quick stop over

    Stayed in August 2025

  • Reviewed: August 31, 2025

    9.0
    Great pitstop on a journey North
    • Leisure trip
    • Couple
    • Classic Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect for our needs

    Staff helpful and friendly Willing to alter rooms at short notice. Breakfast good. Good selection and plenty available

    Stayed in August 2025

  • Reviewed: August 31, 2025

    7.0
    Location good needs a little tlc
    • Leisure trip
    • Couple
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms and hotel is looking tired Parking is now chargeable !! Not particularly clear when first looking it’s later in the process it’s says parking chargeable

    Location is perfect for our needs

    Stayed in August 2025

  • Reviewed: August 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not as spacious.

    Stayed here as a middle point for a Beyonce concert at Tottenham.

    Stayed in June 2025

  • Reviewed: August 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    You have to pay separately for parking and we couldn’t get the app to work.

    Nice, clean rooms.

    Stayed in August 2025

  • Reviewed: August 25, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was strange , had to register to park. Can't see why that's necessary

    Clean tidy and located well for motorway travel

    Stayed in August 2025

  • Reviewed: August 23, 2025

    9.0
    Good value and clean.
    • Leisure trip
    • Group
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was convenient for a road trip.

    Stayed in July 2025

  • Reviewed: August 23, 2025

    8.0
    Helpful staff, comfortable and clean room/bathroom, good breakfast, easy parking - will stay again
    • Business trip
    • Solo traveler
    • Classic Double Room - Non-Smoking
    • Stayed 1 night

    Some of the corridors need decor upgrade

    Very helpful staff at 24 hours a day reception. I checked in at 4 a.m. out at 8 a.m. after good English breakfast plus croissants - I will try cereals/yoghurt/cheeses/meats on my next stay!

    Stayed in August 2025

  • Reviewed: August 21, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Classic Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Great staff, clean, comfortable, excellent breakfast and very good value.

    Stayed in August 2025

  • Reviewed: August 21, 2025

    8.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Water temperature and pressure of the shower/bath could be better. It took a long time to fill the bath and the water wasn't as hot as I would like. The receptionist on arrival was not very welcoming and didn't smile.

    Very comfortable bed. Good facilities. The room (and corridor outside) smelled lovely and were very clean. The receptionist at check out was friendly.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    8.0
    Good for the price
    • Leisure trip
    • Couple
    • Classic Twin Room - Non-Smoking
    • Stayed 1 night

    The shower in our room was so bad the water dribbled out of the head (Room 107) but I should hope its fixed by now

    its very clean and confutable but we only stayed the night then left early

    Stayed in August 2025

  • Reviewed: August 20, 2025

    8.0
    Great Stay Car Parking Cost Extra
    • Leisure trip
    • Couple
    • Classic Twin Room - Non-Smoking
    • Stayed 1 night

    The biggest disappointment with a lot of hotels through booking.com is they mention 'parking available' but not that there is a fee. Had to pay for parking at a hotel in a remote area which is just pure money grabbing. Include this fee in your room price to not awaken customers to this extra cost during check in. It's kind of like extortion when you have the customer who has just traveled miles and just wants to get into his room to find out he has to pay a fee for parking. He'll just pay it. An extra £4.50 for 12 hrs. If you check in at 3pm you are more than likely going to have to pay a lot more. I was told the land was rented by the hotel, well that's between the land owner and the hotel not the paying customer. This can be easily fixed but sounds like a money fiddle somewhere...

    Great reception customer service. Very friendly, accommodating, and hospitable staff. Nice and quiet room, great sleep. Breakfast a bit cold but plentiful and very fresh and good tasting. I couldn't get over how friendly and helpful all the staff were!!

    Stayed in August 2025

  • Reviewed: August 19, 2025

    9.0
    Comfortable hotel
    • Leisure trip
    • Solo traveler
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room was above the cleaners store so early morning I got a few clatter noises. I'm sure there are many other rooms this will not apply to, just unfortunate

    Comfortable, breakfast, outskirts of Peterborough. Used this as a hotel after being at a function in Elton village.

    Stayed in July 2025

  • Reviewed: August 19, 2025

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The water in the shower was lukewarm. After a long journey, it would have been nice to take a hot shower, which is why I lowered my rating.

    Good value for money, with nice and helpful staff. The room was clean and had a comfortable bed. The hotel provides everything you need for a short stay.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were comfortable, good sleep, Sonia has been amazing at check in and check out. Will come back for sure.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    9.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Classic Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bar not open until 5pm which was a shame

    Great location. Room was clean and tidy. Great value for money

    Stayed in August 2025

  • Reviewed: August 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    All the staff from reception to breakfast room were friendly, welcoming, and helpful. The beds were very comfortable and the rooms were clean and tidy. Breakfast was varied and plentiful, although teabags and pastries needed replenishing more frequently

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpark should not be run by a private parking operator as they are only interested in making as much money from guests and not managing it.This has affected them & myself coming back..

    Good location (for us) but also could be for Peterborough & surrounding area. If looking for all mod cons, then this is not for you, but more than comfortable for a couple of nights. Staff helpful and polite did get some misleading information about the parking operator owning the carpark at the hotel, which is technically incorrect.

    Stayed in August 2025

Showing 1 - 25

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