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Reviews of The New Swan Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

50 Gurnos Road Ystalyfera, Swansea, SA9 2HY, United Kingdom

#4 of 20 hotels in Swansea

Guests' Choice

Review Score

Based on 261 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.6

  • Value for money

    9.1

  • Free Wifi

    5.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 9, 2025

    9.0
    It was what I needed - a bed to sleep, a clean toilet/shower, friendly staff.
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Coffee is really bad, sorry

    The room I stayed in was small but had everything I needed. It is very clean and the staff are lovely. Most importantly, biker friendly.

    Stayed in September 2025

  • Reviewed: September 7, 2025

    10
    Great pub with really nice rooms.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Very little.

    Great pub hotel. Its a pub hotel which has some really nice rooms attached. Staff are excellent and make the place. Breakfast is good and has a good choice. They dont serve evening meals but they allow residents to bring takeaway food in from a wide range of takeaways nearby and provide the knives, forks and condiments. Stay again? Yes !

    Stayed in September 2025

  • Reviewed: September 1, 2025

    9.0
    Thoroughly enjoyed my stay and will return.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The owner and his daughter were charming hosts. The staff were helpful and conscientious. If your a motorcycle enthusiast this is the place to be.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    10
    Amazingly brilliant
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I cannot think of anything negative about the place. We will most certainly go back to stay. Thank you, to all concerned, especially the beautiful young lady, with the long blond hair and a little white dog, you were a complete star.

    The room was brand new. I believe the owner is in the process of expanding the place. The work, so far, is of a high standard and, once finished, the grounds will be a bonus. We were made to feel very welcome, from the moment we arrived. The staff could not have been more helpful. They weren’t pushy, or overpowering, but, if we had any questions they were more than willing to help. The whole atmosphere of the place was warm and friendly.

    Stayed in August 2025

  • Reviewed: August 29, 2025

    10
    We'll be happy to stay there again
    • Leisure trip
    • Couple
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Son's single room was very small.

    Our double room was a lovely size and very nice. Free parking. Good breakfast with choice of cooked breakfast including veggie option. Staff were very friendly.

    Stayed in August 2025

  • Reviewed: August 27, 2025

    9.0
    Great base.
    • Leisure trip
    • Group
    • Deluxe Double Room with Shower
    • Stayed 3 nights

    No food available after breakfast at present, but I understand that this may change in future. Beware that local restaurants finish serving relatively early (2030).

    Great place to stay. Very friendly and helpful staff. Good atmosphere and friendly locals. Comfortable en-suite double room. Well equipped with plenty of tea and coffee making provisions available in the room. Good range of breakfast available. Nice relatively quiet location.

    Stayed in August 2025

  • Reviewed: August 27, 2025

    9.0
    My second stay. And it won’t be my last.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    I had forgotten the hotel doesn’t serve food in the evening, but then there are 4 places to eat within 5 min walk of the Swan and they’re very happy for you to bring in a take away if you so choose. There’s nothing not to like.

    Great location. Super friendly staff and patrons. Everyone’s very kind and accommodating. Lovely breakfasts, I was out during the day to comment on daytime feeding but there is plenty to choose from for evening meals. Nice beers on tap. MUCH cheaper for a beer at the Swan than anywhere else in town. Loads of TVs for sports and huge outside seating area. Also for motorcyclists there is a secure area around the back to store you bike.

    Stayed in August 2025

  • Reviewed: August 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed could have been firmer

    Staff really friendly and helpful. Clean and comfortable

    Stayed in August 2025

  • Reviewed: August 15, 2025

    10
    Fab place to stay, lovely area, nice and quiet and the staff are wonderful
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    No evening meals at the pub was the only disappointment

    I was in the block of rooms next to the pub (room 15) for 6 nights. The shower was better than my one at home, the bed was very comfy. Staff were great, very friendly especially the cleaner who welcomed me every morning with very cheery ‘Morning’ and massive smile. She made my day. The weather was glorious and I loved taking my morning coffee next the babbling stream in the quiet early morning fresh air. Heaven! Also, very close to a Tesco (5 min walk) which was very handy.

    Stayed in August 2025

  • Reviewed: August 13, 2025

    8.0
    Very good apart from parking .
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Car parking was very difficult.. arrived around seven and couldn’t park had to part the car on the street and move it at around 11.

    Room and staff were superb.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    10
    Magic in the mountains.
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Leaving !

    Lovely old pub, upstairs accomodation is super clean and tidy with great facilities. Car Parking onsite is a bonus. Would definitely stay again. Highly recommended Brett. Australia.

    Stayed in August 2025

  • Reviewed: July 30, 2025

    10
    The room was just perfect. What I needed my bike was secure and they were very accommodating. Breakfast was great.
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Location to the motorbike course

    The staff was amazing and particular at Daughter of the owner she so hospitable

    Stayed in July 2025

  • Reviewed: July 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Single Room with Bathroom
    • Stayed 2 nights

    There was free Wi-Fi, however, the connection was terrible. It kept connecting and disconnecting and so on every 10 minutes.

    The staff was so lovely and accommodating. They accommodated our late check in perfectly. The facilities were fabulous. Very decent sized rooms and bathrooms, lovely mountain views. Very reasonably priced.

    Stayed in July 2025

  • Reviewed: July 25, 2025

    9.0
    And your vacation finally has begun...
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing worth mentioning.

    Extremely friendly and helpful staff. Comfortable room. Outside picnic area. Modern room and sanitary. Excellent value for money. Excellent Indian restaurant at walking distance (Tiffin). An on-site pub with a great collection of drinks (no food, though).

    Stayed in July 2025

  • Reviewed: July 15, 2025

    10
    Great place and people will definitely stay again
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Really friendly and welcoming good parking safe for motorcycle

    Stayed in July 2025

  • Reviewed: July 13, 2025

    10
    On bike off road course with BMW so ended the day exhausted, then a couple of drink made it perfect.
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights

    I didnt want for anything,

    A good choice of breakfasts and served quickly, The single on suite room had everything needed for my 2 night stay. very clean and cosy.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Landlord and his daughter were so friendly . A really lovely place and we would definitely stay again.

    Stayed in July 2025

  • Reviewed: July 2, 2025

    8.0
    Great place to stay. Just need to get the little things right. Thats what makes the difference.
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    No sign for the parking🤷‍♂️🤷‍♂️. Would make life easier when checking in. WiFi the rooms. QR code off the back of the router. Or change the password to something easy. Oh and no food in the evenings.

    Clean. Easy access to parking once you’d figured it out.

    Stayed in June 2025

  • Reviewed: June 30, 2025

    10
    The place to go if you need to stay around here
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights

    Great place, clean modern rooms, really friendly staff, excellent VFM and your living room is a pub. What more could anyone want?

    Stayed in June 2025

  • Reviewed: June 28, 2025

    8.0
    Loved the location, the staff and the breakfast, room too hot and squeaky floorboards need sorting!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room 6 is a twin room with bunk beds which reduces space (we were a couple travelling so did not need the bunk beds and would rather have the floor space). Also the room is incredibly hot (above the kitchen) with no way to control temperature (no thermostat, and really hot even with windows fully open). That said if you like that then this is the room for you. Extremely squeaky floorboards and the shower sounds like it’s about to take off!

    Location was excellent for visiting family. Good cooked breakfast and dining times. Free parking onsite

    Stayed in June 2025

  • Reviewed: June 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. Ideal for what I wanted

    Room was small but very comfortable. Staff friendly and good breakfast

    Stayed in June 2025

  • Reviewed: June 2, 2025

    10
    perfect hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights

    lovely hotel , friendly helpful staff. great location. breakfast was ideal. highly recommend

    Stayed in June 2025

  • Reviewed: June 1, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    In the room I had, although very clean, the bed could of done with a headboard to stop the pillows disappearing, otherwise we'll appointed for the price

    Very friendly and cheerful staff and great breakfasts

    Stayed in June 2025

  • Reviewed: May 28, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Exceptional good value....the breakfast included was hot, delicious and plenty of choice. Staff were very welcome. Room was bigger than expected, very clean, and had everything that one would want. Would stay here again 100%

    Stayed in May 2025

Showing 1 - 25

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