Reviews of The New Talbot Hotel
The New Talbot 23 - 25 Portland street, Southport, PR8 1LR, United Kingdom
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery comfortable and has everything you need. There is a kitchen and a dining room to prepare your own food but do try The Fisherman's Restaurant 5 mins drive away.
Will be excellent when new internet is installed.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEverything was spot on, walking distance to Lord Street. Lots of room for parking.
Nothing not too like.
Hi Sharon Thank you for your positive review! We're thrilled to hear that you enjoyed your weekend away and found our location convenient, as well as ample parking. It's always great to know that our guests had a pleasant experience. We look forward to welcoming you back in the future! Regards Debbie & Ken
Hi Sharon Thank you for your positive review! We're thrilled to hear that you enjoyed your weekend away and found our location convenient, as well as ample parking. It's always great to know that our guests had a pleasant experience. … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewExcellent suite on self-catering basis. Spacious and comfortable.
Good evening Alan, Thank you for your kind words! We're delighted to hear that you enjoyed your stay in our spacious and comfortable suite. We strive to provide a relaxing self-catering experience for our guests, and your feedback is greatly appreciated. We hope to welcome you back soon for another wonderful visit! Regards Debbie & Ken
Good evening Alan, Thank you for your kind words! We're delighted to hear that you enjoyed your stay in our spacious and comfortable suite. We strive to provide a relaxing self-catering experience for our guests, and your feedback is g… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe hotel was clean and comfortable. The bathroom and shower were spotless. The hotel is also in a good position, only five minutes walk from Lord Street and a little further to King's Garden and the beach. It looked a little scruffy from the outside. It seemed work was being done to the carpark, but we easily found a space and we weren't bothered by the look from the outside as it was so nice inside. The owners were also most helpful when I contacted them about dropping the car off early. As it happened, we were able to check in straight away.
The Wifi didn't work on either of our phones, which wasn't a big deal but a bit frustrating. Our room was also up three flights of stairs, which wasn't a problem for me (I enjoy the exercise!) but some potential guests might need to consider that. I did think it was a little overpriced. Mind you, I suppose as we stayed on a Saturday night in August, maybe that was to be expected.
Dear Tim, Thank you for sharing your thoughts! We're thrilled to hear that you enjoyed your stay. We take pride in our ground floor easy accessible and very spacious ground floor suite, The Aston, which features a cozy lounge with two sumptuous velvet couches, a full-size fridge, a bistro table and chairs, and a massive 64-inch TV for your entertainment. The Hypnos king-size bed is gracefully hidden behind a stylish floating wall, ensuring a perfect blend of comfort and privacy. The large ensuite, with its impressive 1.7-meter power shower enclosure and twin sinks, adds to the luxurious experience. We genuinely appreciate your feedback and look forward to welcoming you back for another fantastic stay! Best regards, Debbie & Ken
Dear Tim, Thank you for sharing your thoughts! We're thrilled to hear that you enjoyed your stay. We take pride in our ground floor easy accessible and very spacious ground floor suite, The Aston, which features a cozy lounge with tw… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewEverything, excellent location and done to a high standard
N/A
Hello Kathryn, Thank you so much for your fantastic review! We're thrilled to hear you appreciated our communication and enjoyed your stay in our well-located property. It's always our goal to provide a high standard of service and comfort for our guests. We look forward to welcoming you back in the future! Regards Debbie & Ken
Hello Kathryn, Thank you so much for your fantastic review! We're thrilled to hear you appreciated our communication and enjoyed your stay in our well-located property. It's always our goal to provide a high standard of service and com… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewClose to the amenities. Good sized carpark.
Good event no Jackie, Thank you for your review! We're glad you enjoyed your two-night midweek stay and found our location convenient with easy access to amenities. We're also pleased you appreciated the good-sized FREE car park. We hope to welcome you back for another great stay soon! Regards Debbie & Ken
Good event no Jackie, Thank you for your review! We're glad you enjoyed your two-night midweek stay and found our location convenient with easy access to amenities. We're also pleased you appreciated the good-sized FREE car park. We… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLovely and homely.
Room very warm
Good evening Natalie, Thank you for your feedback! We’re delighted to hear you had a great experience and found our place lovely and homely. We appreciate your comment about the room temperature and will look into ways to improve this for future stays. We hope to welcome you back soon for another wonderful visit! Regards Debbie & Ken
Good evening Natalie, Thank you for your feedback! We’re delighted to hear you had a great experience and found our place lovely and homely. We appreciate your comment about the room temperature and will look into ways to improve this… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewEverything was lovely. The room was excellent. We arrived and parked early, I called the hotel and was told it was not a problem. Very helpful, we will be back. All the info needed to enter was sent to me in a text, never met the owners but any communication was straight forward and easy to understand.
Dear Lee Thank you for your lovely review! We're delighted to hear that you enjoyed your stay and found our property beautiful and conveniently located. It's great to know that our early parking option and clear communication made your arrival stress-free. We appreciate your feedback and can't wait to welcome you back for another excellent experience! Warm regards, Debbie & Ken
Dear Lee Thank you for your lovely review! We're delighted to hear that you enjoyed your stay and found our property beautiful and conveniently located. It's great to know that our early parking option and clear communication made your… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewLocation
They didn’t change our towels, (we stayed 2 nights )
Dear Carolina Thank you for sharing your feedback about your stay. We're thrilled that you enjoyed the fantastic location of our hotel. We were also delighted to accommodate your text message request to leave your car after check out for the day (at no charge) in our car park. However, we apologise that we didn’t get the opportunity to change your towels, we would have gladly done this. We strive to respect our guests' privacy, as noted in our welcome message, which is why we do not interrupt during your visit. However, as you know, my personal phone number is always available for any requests or needs you may have during your stay. Thank you for your stay, and we hope to welcome you back in the future! Best regards, Debbie & Ken
Dear Carolina Thank you for sharing your feedback about your stay. We're thrilled that you enjoyed the fantastic location of our hotel. We were also delighted to accommodate your text message request to leave your car after check out fo… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewOn the day of arrival, we had a text message advising the code for the door, the room number, where our room was located and WiFi password. On arrival, there was plenty of parking, although some spaces were quite tight and some people's parking was not the greatest. The hotel was lovely and welcoming. Our room was clean and spacious. The hotel is perfectly situated just outside of town, only a few minutes walk away. We did not experience any noise. The facilities are great.Even though we did not meet the owners , we were given phone numbers should we have needed to contact them.We would definitely recommend and will return.
Our room could have done with lamps or side lights by the bed along with more plug sockets. Coat hooks on the door would have been helpful as there weren't any in the bathroom to hang towels.
Thank you so much for your kind and detailed review! We're really pleased to hear that you found the check-in process smooth and appreciated the clear communication ahead of your arrival. It's great to know you enjoyed the location, parking, and that your room met your expectations for cleanliness and comfort. We also appreciate your constructive feedback regarding the bedside lighting, plug sockets, and coat hooks — these are helpful suggestions, and we’ll certainly take them into consideration as we continue to improve our guest experience. Thank you again for your recommendation. We’re so glad you’d like to return, and we look forward to welcoming you back in the future! Warm regards, Debbie and Ken
Thank you so much for your kind and detailed review! We're really pleased to hear that you found the check-in process smooth and appreciated the clear communication ahead of your arrival. It's great to know you enjoyed the location, park… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewVery clean and easily accessible
Dear Nicola Thank you so much for your wonderful feedback! We’re delighted to hear that you appreciated the early check-in and found our communication responsive. We're also glad you found the space clean and easily accessible. Your satisfaction is our top priority, and we hope to welcome you back soon! Best regards, Debbie & Ken
Dear Nicola Thank you so much for your wonderful feedback! We’re delighted to hear that you appreciated the early check-in and found our communication responsive. We're also glad you found the space clean and easily accessible. Your … Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewClose to Lorde street
Didn’t have a good nights sleep, duvet was too heavy for time year, plus no sheet on bed so we could take the duvet off.
Dear Karen, Thank you for your feedback regarding your recent stay in our Prestigious ASTON suite. We're thrilled to hear you enjoyed the spacious lounge, full size fridge, 64” flat screen, luxurious king-size bed, and the convenience of our ample free parking. We sincerely apologise for the oversight regarding the secondary flat sheet. We use luxurious Egyptian cotton fitted sheets but in warmer months we always leave an extra flat sheet, for guests who want to remove the duvet, as part of our standard amenities and it was an unfortunate mistake that one wasn’t left in your room. As part of our check in text message, guests are encouraged to communicate any concerns. We were in contact regarding your car alarm; it’s disheartening that you didn't feel comfortable communicating your other concerns at that time. Your feedback is invaluable, and we’ll ensure our housekeeping team is reminded of our standards. We hope to welcome you back in the future for a more comfortable experience. Best regards, Debbie & Ken
Dear Karen, Thank you for your feedback regarding your recent stay in our Prestigious ASTON suite. We're thrilled to hear you enjoyed the spacious lounge, full size fridge, 64” flat screen, luxurious king-size bed, and the convenience of… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewAn excellent hotel, great value .
Thank you very much for leaving your perfect 10's and your lovely comments. We hope that you will visit our friendy self catering hotel when you next visit our lovely seaside and city location. Regards Debbie and Ken
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in April 2025
Verified reviewLocation very close to town and the railway station, the seafront a little further to walk but that didn't bother me.
It just all seemed a bit strange. I have no idea who the other "guests" were, they just seemed to be loitering around in the hallway, in the kitchen area and on the terrace. They weren't exactly threatening, but the atmosphere was a bit strange. Leaving food in a shared fridge in a communal kitchen felt a bit like being back in college, or something.
Dear Jon, Thank you for taking the time to share your feedback. We're glad you appreciated our location, so close to the town centre and railway station. Thank you for requesting your FREE parking, we are delighted to be able to offer this onsite facility to our guests. As a self-catering hotel, we aim to provide guests with the freedom to relax throughout the building and grounds, including the communal kitchen and terrace. Guests are very welcome to sit or stand in these areas at their leisure, and many enjoy the casual, home-from-home atmosphere this creates. The communal kitchens go down a storm with our guests - no more taking food up to your room and sleeping with the smell left behind! Much better to order a takeaway and have access to plates, cutlery, glasses a fridge to keep your drinks cool AND a dining room to eat it in! Southport is currently undergoing a major redevelopment of the marine lake and surrounding areas. We will be in the enviable position to offer some amazing facilities including a brand new state of the art conference centre and spectacular light displays over the lake. We are delighted to offer the contractors working on the developments a fabulous place to stay with access to kitchens - something they can't have at most hotels! And of course they do stop and chat with each other! We understand that this may feel different from a traditional hotel setup, with a noisy bar and open door policy. We have key code entry to ensure only booked guests can access our private family self catering hotel. We are always working to make everyone feel comfortable during their stay. If you have any suggestions or concerns in the future, we’d love the opportunity to address them directly while you're with us. Thank you again for your visit, and we wish you all the best. Warm regards, Debbie and Ken The New Talbot Team
Dear Jon, Thank you for taking the time to share your feedback. We're glad you appreciated our location, so close to the town centre and railway station. Thank you for requesting your FREE parking, we are delighted to be able to offer… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewEverything was perfect Room was well designed and the decor was lovely. Loads or room. Home from home
Nothing
Dear Rachel, Thank you so much for your kind words! We're delighted to hear that everything was perfect and that you felt right at home. It's wonderful to know you appreciated the room design, décor, and spacious layout — we put a lot of care into creating a relaxing, welcoming environment. We hope to welcome you back again soon! Warm regards, Debbie and Ken The New Talbot Team
Dear Rachel, Thank you so much for your kind words! We're delighted to hear that everything was perfect and that you felt right at home. It's wonderful to know you appreciated the room design, décor, and spacious layout — we put … Show more