Reviews of Greenwich House
Fairthorn Road, Greenwich, London, SE7 7FX, United Kingdom
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewOkay place nice and quiet
The shared bathroom
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt was nice and quiet place.
Neighbors voices, screaming, loudness.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe photos are liying.
Thank you for sharing your feedback,we do apologise for any misunderstanding,our property as depitct as our website
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in May 2025
Verified reviewView from balcony
Bed, tv didn’t work, uncomfortable
Thank you for sharing your feedback and for your kind words about the balcony view,we do apologise for your discomfort due to bed and tv,if you informed us ,we would more then happy to make sure your staying would be comfortable, Please don’t hesitate to reach out to us directly before your next visit, and we’ll ensure that everything is set up for a more comfortable stay. We look forward to welcoming you back
Thank you for sharing your feedback and for your kind words about the balcony view,we do apologise for your discomfort due to bed and tv,if you informed us ,we would more then happy to make sure your staying would be comfortable, Please do… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe pillows were a bit too big
Thank you for sharing your feedback,we do apologise for the big pillow,We’ll review these points to improve comfort for future guests.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewLocation is okay but googlemap doesn't take to the property precisely.
Since it was all self check in, I faced too much of difficulties to enter the premise as the lock of main gate was not functioning properly as in it was not opening due to some problems in the keys and lock. And I did not have an information or idea that there is one more door behind. I had to struggle for half an hour to enter the room.
Thank you for sharing your experience. We’re glad you found the location satisfactory, but we’re sorry for the difficulties you faced with finding the property and entering due to the lock issue. We’ll review our check-in instructions and address the lock problem to ensure a smoother arrival for future guests.
Thank you for sharing your experience. We’re glad you found the location satisfactory, but we’re sorry for the difficulties you faced with finding the property and entering due to the lock issue. We’ll review our check-in instructions and a… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewI liked that it was close to the o2 and I also liked that I was able to walk places from the different places I went
It could've been cleaner i noticed a dead bug just by the headboard on the wall but eh could be worse
Thank you for your feedback. We’re glad you enjoyed the convenient location near the O2 and walkable surroundings. We’re sorry for the cleanliness oversight you noticed, and we’ll remind our housekeeping team to be more thorough in future.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewIt was a normal small room. They had coffe,milk,shampoo and shower gel
It was very hard to find the house as it is very confusing. People from the neighborhood told us this happens all the time. Under the bed there were boxers and lots of dust. Something fell and I tried to pick it up and I saw the boxers under the bed. Also the pillows were extremely hard it made it impossible to sleep on
Thank you for sharing your feedback and for your kind words about our room emenities,please note that our self chek in instruction clearly instructed how to get us,we do aplogise for any inconvenience Moreover, We take cleanliness very seriously, and our housekeeping team is dedicated to maintaining the highest standards in every room. We are sorry to hear that you felt your experience didn’t reflect this This is not the standard we strive for, and we'll be addressing these concerns immediately. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.
Thank you for sharing your feedback and for your kind words about our room emenities,please note that our self chek in instruction clearly instructed how to get us,we do aplogise for any inconvenience Moreover, We take cleanliness very ser… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewConvenient location to meet family. Nice residential area not too noisy. Hairdryer, iron, kettle and some tea/coffee included. There was also a fan available which was invaluable during the heatwave we had.
No mirror in bedroom so difficult to see when doing hair & makeup. Pillows were very hard and it would be nice if some softer pillows also available. A couple of extra towels would also be useful in order to use as hand and bath towels
Thank you for sharing your feedback and for your kind words about our room amenities,we do aplogise for any inconvenience,Please don’t hesitate to reach out to us directly before your next visit, and we’ll ensure that everything is set up for a more comfortable stay. We look forward to welcoming you back
Thank you for sharing your feedback and for your kind words about our room amenities,we do aplogise for any inconvenience,Please don’t hesitate to reach out to us directly before your next visit, and we’ll ensure that everything is set up f… Show more
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewEverything was superb!
I can't complain
Thank you so much,we truly appreciate your support
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewNothing
DON’T GO THERE. The staff on the phone was horrible. They refused a refund. The room has damp which makes it impossible to live in for an asthmatic. They didnt care. There was dust in some places that the cleaners can’t reach because this room is falling apart. I asked to change my room and they hang up, they are very disrespectful. Booking.com didnt help, they just told me that they were sorry. Really dont go there.
Thank you for your feedback. We are truly sorry to hear that your experience did not meet your expectations.please note that, there is no damp in our room and our staffs are very respectful to our guest.we do apologise for this inconvenienc Please don’t hesitate to reach out to us directly before your next visit, and we’ll ensure that everything is set up for a more comfortable stay. We look forward to welcoming you back
Thank you for your feedback. We are truly sorry to hear that your experience did not meet your expectations.please note that, there is no damp in our room and our staffs are very respectful to our guest.we do apologise for this inconvenien… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe balcony
Too complicated to find the place and No instructions about it. First the number of the road is a puzzle to be solved, you need to use your fantasy, knock doors and ask the neighbours. second as soon as you arrive in front of the building and the main door you use the key you took from the box but the key is not for that door.You should be resourceful look for the back doors like a thief and find out which door is opening. Third you arrive outside the apartment and you use the code but to open the door you should be virtuoso. And after all those obstacles you use the last code to open your room.The biggest surprise is waiting for you,the room is a "steam room"! The sun was heating the room all day and the only door of the room is not opening.There is no ventilator or air-conditioning. The worst experience I ever had in a European city
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewGood it just needs microwave and washing machine
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewI always love staying here,the only thing missing for me is a microwave as i have to rely on takeaway food whilst staying there.