There is no reception so it was difficult when I checked in and out( I figured out where to leave my luggage myself) Also, there is no air conditioning so hot hot hot 🔥

It is a minutes walk from the tube station. The room is clean and the bed is comfortable.

Stayed in August 2025

You're left somewhat isolated the owners no doubt run several small hotels. You are given a four digit code door entry but the door has yale lock with sneck latch? Was even asked by visitors from Italy if this was correct hotel (no signage) and how to get room key. There's an emergency number on staff door-rang twice but no response. Seems more and more small hotels and bnb's are operating like this-i.e. sort yourself out. Would be nice to be greeted and welcomed but then this is the world. I would no doubt stay here again, so please owners, spare me one of the pre written some what obsequious replies.

Room and bed acceptable for the price. Very handy location for shops and tube.

Stayed in August 2025

great place

Stayed in June 2025

Not enough hooks for towels etc.

Outlets for days

Stayed in July 2025

* The room was small, I can say it was the smallest room ever in my life for two people. * The bathroom could be cleaner. * Checkout was confusing, I just left my key on the box, but the box was opened with the key on it. It was strange for me. * Since it is an old building, there is no voice isolation.

* Location was great * The staff was great * It is perfect for a one-night stay * Our room was in the garden, which felt like private property as ours * One has underground and upper-ground public transportation options.

Stayed in July 2025

Local to shops

Stayed in July 2025

No bedside lamp. Power socket too far from the bed. TV so far up the wall it was almost on the ceiling.

Good bed, good shower (but small cubicle), cleanliness.

Stayed in July 2025

Very cramped. Very small room and bathroom.

It was cheap

Stayed in May 2025

The staff this year really let me down. Last year Margot was the best, always there to greet you with a smile in the morning and available for any enquiries, this year I was met with a phone number stuck on the reception door, a number which thankfully was answered on my first day (Friday), but when I tried to ring twice on Saturday there was no response. Not happy with this, if you insist on calling yourself a hotel, then this is unacceptable. Lastly, it wasn't too much of a bother for me, but there is no lift and the stairs would pose a problem for anyone with movement disabilities.

It's a very convenient location if you're visiting an event in Olympia, and it's clean and comfortable. Last year I was on the very top floor and my room was like an oven, but this year I was on the third floor and it was better, and this time I had a fridge and a microwave, which were quite convenient.

Stayed in July 2025

Bed had hairs on it and on the floor as well. The hotel room was downstairs. When someone flushed upstairs it was like the hell came down in noise and then there was and annoying high pitched noise from the water filling back up. (In other rooms!), every time. You can literally hear the neighbours talk. And in the morning the cleaning lady plays her music very loud on top of the angry discussion that the cleaning lady had with the office lady. So I guess hotel is alright but not the rooms on the ground floor. I stayed for two nights and there is no bedmaking or any room cleaning of any kind in between.

The bed was comfortable enough. Location was good, close to supermarket, pizza, coffeshops, underground. The room was ok, funny smell in the bathroom. It was like a converted cupboard so very small. Sitting on the toilet you sit against the sink. Shower was very nice. Bathroom seemed clean apart from the nasty smell. Could have done with an extra chair, or table in the room and a bedlight.

Stayed in July 2025

The room was very small, just about enough room for two small suitcases open on the floor. The hotel didn't have its own sign so we initially went to the wrong hotel next door, the receptionist there said lots of people do that!

The location was ideal, a 5 minute walk to get the district line straight into the centre of London. The room was clean, the shower was great, bed comfy. The staff were very friendly and helpful. Sainsburys a few metres along the road.

Stayed in July 2025

Lacks ventilation in the summer

Good for the value, location is good.

Stayed in July 2025

-no receptionist, no conditioner or bottled water to drink. Checkout was 10am but housekeeping were too loud in morning.

-close by to the restaurant and bar we were going to in south Kensington

Stayed in June 2025

Overall, I liked this hotel and didn't experience any issues. However, it might be worth mentioning for other people that the room didn't have a desk and there is no lift in the building. The TV was tiny, on the top of the wall and there was only a channel you could watch.

The staff and the location.

Stayed in June 2025

Room needed a fan to cool it down in the summer months. Could do with a deep clean also

Good location comfortable bed easy check in and check out

Stayed in June 2025

Bathroom Black mould on shower grouting - looks unhealthy & disgusting. Despite listing - no bathrobe supplied. Toiletries bare minimum of gel in wall-mounted dispenser, smelt like the hand wash gel so maybe from same source? Kitchenette Nowhere to drain dishes or tea towels so had to just wash & leave them around sink to air dry. Security Front-door poorly equipped with 1 Yale like lock, usually left 'on-the-latch' so anyone without the code could walk in. Storage Found someone's socks on top shelf. Lighting needs bedside lamp.

Food prep facilities in the room: Tea & coffee making supplies, microwave, fridge & sink were useful. nice room size & bed. Surrounding area Convenient location. nice view of the garden from window.

Stayed in June 2025

The name of the hotel doesn't match the name of the place. This place is called Hotel 23, and the name "Matheson Olympia Hotel" is a completely different hotel. the toilet lever was not working properly. We stayed in a first-floor room, and we could hear when someone in the rooms above us flushed the toilet. The sound was really annoying at night.

Good location. 5 min walking to the Station. Friendly and flexible staff with check-in. Near of restaurantes, sainbury’s and stations

Stayed in June 2025

Bathroom was super tiny. It was kinda complicated to use it… No tv remote, no instructions on how to open windows… make sure u check size of your room, bc this was the smallest room a have ever seen. No place to put your stuff.

Stayed in June 2025

Labelling. It’s next door to another hotel, but has nothing on the door saying it is a hotel! No biggy, but would have saved 5 mins finding it.

Comfortable bed, nice bathroom.

Stayed in June 2025

Walls and windows are very thin so you're able to hear everything in other rooms, corridors, and the street. I always tried to make as little noise as possible to not disturb other residents, no matter the time of day, which wasn't the case for everyone else. Other than that nothing was bad.

Staff was very nice and accomodating as I was travelling with my bike and asked for a place to keep it secure and they provided. Everything went very well and they're always making sure you have everything you need. Also Wifi is good and free ! Bed was super comfortable as well, and the supply in towels for showering was really appreciated.

Stayed in June 2025

One day, after I returned to my room, I realized someone has entered my bathroom, leaving a bit of a mess and almost no toilet paper. I asked one of the staff and didn't know anything about it. The next day they informed me that they wanted to check a possible water leakage to the room below me.

For the price it was a good deal and a decent room.

Stayed in June 2025

When we showed up there was no one at the property to store our bags before check in. Until 30 mins later when someone helped us. The bathroom had a pretty horrid smell, had to buy my own air freshener to try and help ( which it didn’t). The room definitely needed a better clean. And we only had 1 roll of toilet paper for 2 people for 4 night stay. There was lots of flys when we first went into the room which kind of grossed me out. There was no air conditioner and the room was very hot, we asked reception if they had a fan but no luck.

Was close to an underground station which made it easy to get around. The bed was comfy.

Stayed in May 2025

Bed was hard but some will love that. There was hair on the floor when we got there - lots. But Ryan the member of staff was great - there within mins and vacuumed thoroughly. He was brilliant. The windows are single glazed - so it was a little noisy.

Great location, lovely staff, had a fridge, microwave and good pillows. Also great shower.

Stayed in May 2025

Tricky to get to Heathrow

Location

Stayed in May 2025