Reviews of The Pear Tree Inn & Country Hotel 3 stars
Smite Lane, Smite, Worcester, WR3 8SY, United Kingdom
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewGreat location, super clean and great food at the restaurant too. This definitely should be 4stars+
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe Indian food
Hello Wendy Thank you for taking the time to leave your feedback. We understand your comments about the property and are gradually working on updates. We are pleased you had the chance to enjoy our Indian food. Your feedback is valued and will help us as we continue to make improvements. Kind regards Debbie The Pear Tree Team
Hello Wendy Thank you for taking the time to leave your feedback. We understand your comments about the property and are gradually working on updates. We are pleased you had the chance to enjoy our Indian food. Your feedback is valued and w… Show more
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEnjoyed the upgrade from double room to suite.
Oh dear! What a disappointment. Have stayed here on August Bank Holiday Monday for a number of years, enjoyed the buzz and meeting up with like minded people over a really good meal in the restaurant. Last year we had been disappointed to find only Indian food on offer in an otherwise empty restaurant with no alternative other than on the children's menu. This year - restaurant not even open. And, as for breakfast, continental advertised as being from 7am but not actually available until after the delivery had arrived, cooked breakfast not until the chef had arrived. We had breakfast elsewhere. Bathroom basin badly cracked. No wonder the hotel was virtually empty.
Hello Anna Thank you for taking the time to share your detailed feedback and for continuing to stay with us over the years. We are pleased to hear you enjoyed the complimentary upgrade to a suite, but we are very sorry that other aspects of your stay fell short of expectations. An automated message is sent to you on booking, this details that our restaurant is closed on Monday evenings, we understand this may have been disappointing, especially given your past experiences with us. Your comments regarding breakfast service and the bathroom condition are also noted, and we will be addressing these concerns with our team to ensure improvements are made. We truly value your loyalty and honest feedback, as it helps us focus on what matters most to our guests. We hope you will consider giving us another opportunity in the future to provide the full experience you have previously enjoyed with us. Kind regards Debbie The Pear Tree Team
Hello Anna Thank you for taking the time to share your detailed feedback and for continuing to stay with us over the years. We are pleased to hear you enjoyed the complimentary upgrade to a suite, but we are very sorry that other aspects of… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLots of car parking space.
No staff, no breakfast. The hotel should be renamed the Mary Celeste...
Hello Colin Thank you for your feedback. We are pleased you found our car parking facilities convenient. We are sorry breakfast wasn’t available during your stay and that you felt the hotel was quiet. We will take your comments on board as we continue to review and improve our services. We do hope to welcome you back in the future. Kind regards The Pear Tree Team
Hello Colin Thank you for your feedback. We are pleased you found our car parking facilities convenient. We are sorry breakfast wasn’t available during your stay and that you felt the hotel was quiet. We will take your comments on board as … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe building looks great, the architecture is very interesting
A bit overpriced
Hello Andriy Thank you for your feedback. We are delighted you appreciated the building and its architecture — it’s something we are very proud of. We also note your comments regarding pricing and will take this into consideration when reviewing our rates. We hope to welcome you again in the future. Kind regards Debbie The Pear Tree Team
Hello Andriy Thank you for your feedback. We are delighted you appreciated the building and its architecture — it’s something we are very proud of. We also note your comments regarding pricing and will take this into consideration when revi… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewProperty was very close to where my meeting next day was and the coffee shop attached to it was amazing the cake was dreamy
Very dated decor in need of updating
Hello Gavin Thank you for taking the time to share your feedback. We are so pleased to hear that our location was convenient for your meeting and that you enjoyed the coffee shop and cake — we will be sure to pass your compliments along to the team. We appreciate your comments regarding the decor; we are currently reviewing plans for future updates and your input is very valuable to us. We hope to welcome you back again soon.
Hello Gavin Thank you for taking the time to share your feedback. We are so pleased to hear that our location was convenient for your meeting and that you enjoyed the coffee shop and cake — we will be sure to pass your compliments along to … Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation was great and the staff weew friendly. Been two years running ansmd the Inn.has not disappointed
Perhaps the toilet flush system could be looked at as its missing one.of its flush buttons.
We are so pleased to hear you enjoyed your stay with us again and that our team made you feel welcome. It’s always a pleasure to host returning guests! Thank you for pointing out the issue with the toilet flush — we will make sure it is addressed promptly. We look forward to seeing you again next year! Kind regards Debbie The Pear Tree Team
We are so pleased to hear you enjoyed your stay with us again and that our team made you feel welcome. It’s always a pleasure to host returning guests! Thank you for pointing out the issue with the toilet flush — we will make sure it is add… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe locality ,staff and room and Gurkha restaurant was very good.
Breakfast was disappointing only toast and cereal could do with warm rolls and croissants.
Hello Philip Thank you for sharing your feedback. We are delighted to hear you enjoyed our location, staff, rooms, and the Gurkha restaurant. We appreciate your comments regarding breakfast and will certainly take your suggestion for warm rolls and croissants into consideration as we look to improve our offerings. We hope to welcome you back soon for an even better experience. Kind regards Debbie The Pear Tree Team
Hello Philip Thank you for sharing your feedback. We are delighted to hear you enjoyed our location, staff, rooms, and the Gurkha restaurant. We appreciate your comments regarding breakfast and will certainly take your suggestion for warm r… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewPlenty of parking, countryside location.Resturant and bar with patio seating. Nicely furnished room with a giant TV.
N/A
Hello Mark Thank you so much for your wonderful review! We are delighted you enjoyed our countryside location, the convenience of our parking, and the comfort of your nicely furnished room with the giant TV. It’s also great to hear you appreciated our restaurant, bar, and patio seating — we love when guests can relax and make the most of these spaces. We truly appreciate your kind words and hope to welcome you back for another perfect stay soon. Kind regards Debbie The Pear Tree Team
Hello Mark Thank you so much for your wonderful review! We are delighted you enjoyed our countryside location, the convenience of our parking, and the comfort of your nicely furnished room with the giant TV. It’s also great to hear you appr… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewClean, plenty of complimentary tea, coffee, biscuits.
A bit dark in communal areas & they felt a bit run-down.
Hello Ellie Thank you for sharing your feedback. We are pleased to hear you enjoyed the complimentary refreshments and found everything clean. We appreciate your comments regarding the communal areas and will take this into consideration as we continue to refresh and improve our spaces. We hope to welcome you back again in the future. Kind regards Debbie The Pear Tree Team
Hello Ellie Thank you for sharing your feedback. We are pleased to hear you enjoyed the complimentary refreshments and found everything clean. We appreciate your comments regarding the communal areas and will take this into consideration a… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe adjoining Gurkha restaurant served a very good curry and the staff there, were very welcoming and friendly
NO english breakfast... £8 for toast and cereal. Booking.com advert still included full english/irish ?? Cold water in shower At check out, the receptionist could barely make eye contact, or communicate...and did not even ask how my stay was.
Hello Paul Thank you for your feedback. We are pleased you enjoyed the curry and warm hospitality at the adjoining Gurkha restaurant. We are sorry to hear that certain aspects of your stay did not meet expectations. While we do not currently offer a full English/Irish breakfast, our continental breakfast which includes tea, coffee, yoghurt, fresh fruit, juices, toast, and cereals is clearly displayed on the menu at reception prior to you booking your breakfast. We will follow up with Booking.com to ensure all listings reflect our current offerings accurately. We also regret the inconvenience you experienced with the shower and the check-out experience. This is not the level of service we aim to provide, and your comments will be shared with the relevant team for review and improvement. Thank you again for your honest review — it helps us to continue improving. Kind regards Debbie The Pear Tree Team
Hello Paul Thank you for your feedback. We are pleased you enjoyed the curry and warm hospitality at the adjoining Gurkha restaurant. We are sorry to hear that certain aspects of your stay did not meet expectations. While we do not curren… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was very ordinary, no cooked .
The hotel felt very run down and lacking in money. Lovely spot and the food was very good!
Hello Anita Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear you enjoyed our location and that the food met your expectations. We are sorry to learn that other aspects of your visit, including breakfast and the overall feel of the hotel, did not leave a better impression. Your comments about the atmosphere and breakfast options are valuable and we will be reviewing them with our team as we continue to make improvements. We truly appreciate your honesty and hope you might consider giving us another opportunity in the future, as we work to refresh the property and enhance the guest experience. Kind Regards Debbie The Pear Tree Team
Hello Anita Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear you enjoyed our location and that the food met your expectations. We are sorry to learn that other aspects of your … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewNice building and nice interior. Coffee shop was nice and modern with a nice atmosphere and staff.
Felt the building was slightly tired and needed a bit of maintenance - painting etc. No power sockets by the dressing table so unable to use hair dryer by the mirror. No hook on bathroom door to hang dressing gown etc.
Hello Mervyn Thank you for taking the time to share your feedback following your recent stay with us. We are so pleased to hear that you enjoyed our beautiful building and nice interior, and the atmosphere of our coffee shop, as well as the friendliness of our team – your kind words mean a lot to us. We truly appreciate your constructive comments regarding areas for improvement. We are currently reviewing aspects of the hotel that would benefit from some refreshment, including decor and small maintenance updates. Your suggestions about power sockets by the dressing table and hooks on the bathroom door are very helpful and have been passed along to our team for consideration in future improvements. We hope we will have the pleasure of welcoming you back soon, and that you’ll notice the enhancements we are making to ensure an even better stay next time. Kind regards Debbie The Pear Tree Team
Hello Mervyn Thank you for taking the time to share your feedback following your recent stay with us. We are so pleased to hear that you enjoyed our beautiful building and nice interior, and the atmosphere of our coffee shop, as well as the… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe location and the courteous staff
Booked the accommodation because it included a full English breakfast that had to be paid for on arrival the night before. When we arrived, we were informed that a full English breakfast would not be available but a continental breakfast would be. I expressed my disappointment at this and the fact we weren't informed of the change. We then went to see what we could have for our evening meal and the only available food was from the menu of the in-house Indian restaurant. The so-called continental breakfast was no more than cereal and toast with token yoghurts and bananas. Very disappointing
Hello John Thank you for taking the time to share your feedback. We are truly sorry that we did not deliver the experience you expected, especially regarding the breakfast and dining options. We understand how frustrating it must have been to not be informed about the change from a full English breakfast to a continental one and we sincerely apologise for this lack of communication. Your comments will help us improve and we will ensure better transparency and more variety for future guests. We appreciate your kind words about our location and staff. We hope you will give us another chance to provide a much better experience. Kind regards Debbie The Pear Tree Team
Hello John Thank you for taking the time to share your feedback. We are truly sorry that we did not deliver the experience you expected, especially regarding the breakfast and dining options. We understand how frustrating it must have been … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe area
The furniture outside was falling apart The mattress was so uncomfortable niether myself or my Partner could sleep there was dirt on the bed linen stains on the bed dust and dirt in the room itself
Hello Ellie We are deeply sorry to hear about your experience. This is far below the standards we aim to provide, and we sincerely apologise for the discomfort and lack of cleanliness you encountered. We are taking immediate steps to ensure these issues are resolved. We truly value your feedback and hope we have the opportunity to welcome you again under better circumstances. Kind regards Debbie The Pear Tree Team
Hello Ellie We are deeply sorry to hear about your experience. This is far below the standards we aim to provide, and we sincerely apologise for the discomfort and lack of cleanliness you encountered. We are taking immediate steps to ensure… Show more
Reviewed: 28 July 2025 · Stayed in May 2025
Verified reviewVery pleasant
Hello Tew Thank you for your feedback! We are delighted to hear that you had a pleasant stay. We hope to welcome you back soon and make your next visit even better! Kind regards Debbie The Pear Tree Team
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewWe have just had a 2 night stay and the staff were very helpful in what could have been a very difficult situation. We also had a very good meal in the Ghurka restaurant where the staff were fantastic..... If I personally had one or two negatives, it would be that the bed was way to firm for my liking and the shower was extremely hot with no way of cooling it down. That said, would definitely stay again.
Hello Jane Thank you so much for taking the time to share your feedback. We are delighted to hear that our team was able to assist you during your stay and that you enjoyed your meal at the Ghurka restaurant – we will be sure to pass your kind words on to the staff. We appreciate your comments regarding the bed and shower. While we understand everyone has different preferences when it comes to mattress firmness, we’ll certainly take your feedback on board. We will also investigate the shower temperature issue to ensure this is resolved promptly. It’s wonderful to know that despite these minor issues, you would choose to stay with us again – we truly look forward to welcoming you back in the future! Kind regards Debbie The Pear Tree Team
Hello Jane Thank you so much for taking the time to share your feedback. We are delighted to hear that our team was able to assist you during your stay and that you enjoyed your meal at the Ghurka restaurant – we will be sure to pass your k… Show more