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  5. Reviews of The Prestige Suite - London

Reviews of The Prestige Suite - London

38 Raven Row, Tower Hamlets, London, E1 2EG, United Kingdom

#579 of 1,133 B&Bs and inns in London

Guests' Choice

Review Score

Based on 115 hotel reviews

6.7

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    7.6

  • Facilities

    6.6

  • Staff

    7.5

  • Value for money

    7.1

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 30, 2025

    8.0
    Very Good
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The TV was not working for the second time.

    The room was clean & comfortable & in a nice location, it was the second time for us staying in this room.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    8.0
    Excellent place to stay, but a bit noisy
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Shared bathroom is very small. The building is quite noisy, you can hear people coming and going and using the bathroom (even though that was on the other side of the landing).

    Very nice room with super comfortable bed. Great location, with several nice pubs and restaurants nearby and excellent connection to the city center. I would definitely try to book this accommodation again for my next visit to London.

    Stayed in June 2025

  • Reviewed: July 16, 2025

    8.0
    Really liked it, would definitely book again!
    • Business trip
    • Couple
    • Queen Room with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Property was very nice and cozy. Booked the queen room with spa. Room was cozy. Slightly small but good. Presentable and care was taken for arrival.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and cosy room

    Stayed in July 2025

  • Reviewed: June 20, 2025

    6.0
    Not quite a hotel, not quite a hostel.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The dilapidated building isn't very "prestigious" as the name implies. The interior is acceptable but the vista out back is rather grim. Another absolutely classic "is this for real or is it a scam" booking.com listing that seem to be all too common these days (it's giving slumlord housing property that has been flipped to make more profit as a hotel). Fortunately it is at least legit, although the host's insistance on referring to the street name as "Revan Row" at every opportunity does not initially fill you with confidence. The address on Google maps shows "Raven Row" as the street name. I contacted the host to query this, just to make sure I had the correct address and they (promptly) confirmed that the street name was "Revan Row". It is not. The street name is Raven Row. Just in case you missed it in the description - the rooms are NOT en suite. Not necessarily an issue but you are potentially opening up a can of worms for the hell of other people's weird grossness. The bathroom was initially clean when I checked in but when I returned in the evening there was a 2 litre bottle of what looked like green algae-rich pond water lying on it's side in the shower, an unflushed toilet and a hand soap refill pouch and had been left on it's side and gone everywhere. This obviously isn't the hosts fault but I feel bad for their cleaner. I've stayed in many a hostel where there was far more respect shown to shared spaces. Maybe I was just unlucky. Overall it's "fine" and you get what you pay for.

    The location is convenient for central London and the price is reasonable for what it is. The room was clean.

    Stayed in June 2025

  • Reviewed: June 8, 2025

    8.0
    Overall was a nice stay
    • Leisure trip
    • Solo traveler
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some air con would have been nice, and couldn't get any hot water on the shower

    Like the ease of check in/check out without having to collect a key. Room was large and bed was comfy

    Stayed in June 2025

  • Reviewed: May 25, 2025

    7.0
    I wish I had not paid fully 6 nights
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Cleanliness in and outside the property

    Near restaurants and cafes

    Stayed in May 2025

  • Reviewed: May 17, 2025

    7.0
    I had everything I needed.
    • Solo traveler
    • Queen Room with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    Small room with very little daylight.

    Very handy for the Royal London Hospital for my outpatient procedure.

    Stayed in May 2025

  • Reviewed: May 15, 2025

    6.0
    We were only staying for two nights, so all we needed was a bed to sleep in. Overall, it was not bad. But the pile of ru
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a very large pile of rubbish behind the window, and I had to have the window covered. Was a bit cold in the room.

    Comfortable bed, Netflix.

    Stayed in May 2025

  • Reviewed: April 25, 2025

    8.0
    I would stay here again.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shared bathroom but I knew that when booking.

    The hosts were great, I arrived early and wanted to drop my suitcase off and they were more than accommodating, allowing me to enter my room early to drop my things. The bed was super comfortable. The decor is modern. The location is great for jumping on the tubes. Good value for money.

    Stayed in April 2025

  • Reviewed: April 19, 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Thanks for

    Stayed in April 2025

  • Reviewed: April 17, 2025

    7.0
    Nice room for this price
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a nice room. Easy to check in. I am not sure about area but it was close to the center. I would add a few bits to make it more comfortable, maybe some carpet near bed and change roller blinds for curtains

    Stayed in March 2025

  • Reviewed: April 14, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    The noise level in the room was quite high. You can hear everything from the corridor and the bathroom

    Room was clean and location was good, close to the tube. Staff very helpful

    Stayed in April 2025

  • Reviewed: April 4, 2025

    8.0
    So convenient to stay
    • Solo traveler
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean room with a comfy bed. Close to Royal London Hospital, where I had a young relative recovering from surgery, so it was perfect to pop back to after a long day and return at will. Will use it again in the future. Close to Whitechapel tube station and most amenities.the car

    Stayed in April 2025

  • Reviewed: March 29, 2025

    8.0
    Good for my short stay. I would return.
    • Leisure trip
    • Solo traveler
    • Queen Room with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly and helpful staff.

    Stayed in February 2025

  • Reviewed: March 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's on a street very near the hospital and sirens go off frequently in the night

    Easy to access with good communication from management. I only stayed one night and didn't use all facilities but it was a clean comfy room

    Stayed in March 2025

  • Reviewed: February 24, 2025

    8.0
    It was alright accommodation.
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The water in the bathroom in the morning after 9 am was freezing. We could hear people from different rooms and the corridor in our room. There were glasses and a glass bottle but no water or place to take water from. There was no mirror in the room.

    Everything was clear. We could control the temperature of the room. There were hangers and light switch by the bed.

    Stayed in February 2025

  • Reviewed: August 30, 2025

    2.0
    Avoid!
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I have never felt so grossed out! Where to start... - dodgy, shabby building without a sign - the stench of bins all around - dirt and rubbish on the floor in the entryway - urin and pubic hair on the toilet seat - bathrooms so filthy that I kept my sandals on in the shower - the tiniest of rooms without any option to store your clothes (no cupboard, no shelf, not even a coat hanger) - kitchen dodgy and filthy - if you do end up preparing food, there is nowhere to eat it (no table or dining area and not even a chair in the room)

    Nothing, really

    Stayed in August 2025

  • Reviewed: August 19, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Building

    It's very old building and so bad

    Stayed in August 2025

  • Reviewed: August 12, 2025

    1.0
    A disaster — never again.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights

    We were supposed to stay there for 5 nights but barely managed to last just one. The photos don’t reflect what this place really looks like. Everything creaks, you can hear what the neighbors are doing, and since it’s next to a large hospital, ambulances are passing by all the time, making it hard to sleep. On top of that, the smell is unbearable. The shared bathroom also turned out to be a challenge due to other guests’ habits. Communication with the staff was fine, but of course, they had no intention of finding a solution. My recommendation – avoid this place. The property is in a terrible condition.

    Overall, I didn’t like anything. The only positive is the proximity to the metro station, which offers many different connections, making it easy to get to other districts.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    3.0
    I don’t recommend. The overall cleanliness was very questionable, which could also tell by the smell.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room and bathroom didn’t seem clean. There was a weird smell in the bedroom and in the hallway. There was water dripping consistently from the shower head which could be heard from the bedroom.

    WhiteChapel Station is nearby.

    Stayed in August 2025

  • Reviewed: August 2, 2025

    10
    Very comfortable would definitely recommend
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I would have preferred to have an en-suite room but it wasn’t available for my own privacy

    Very good location , easily accessible , Very clean and well maintained

    Stayed in August 2025

  • Reviewed: July 21, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not so many toilets and shower so people have to wait long time sometimes to use the toilet and shower, specially in the morning. The bathroom and toilet was not cleaned every day. No aircon and expensive.

    Near the train station.

    Stayed in July 2025

  • Reviewed: July 20, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Looked like nothing was clean really. Baby got rush on the belly 🥺

    Stayed in July 2025

Showing 1 - 25

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