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  5. Reviews of The Prince of Wales Hotel Berkeley, A38 M5

Reviews of The Prince of Wales Hotel Berkeley, A38 M5 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Berkeley Road, Berkeley, GL13 9HD, United Kingdom

#6 of 8 hotels in Berkeley

Guests' Choice

Review Score

Based on 108 hotel reviews

8.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    8.5

  • Free Wifi

    9.4

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Showing 1 - 25

  • Reviewed: September 5, 2025

    8.0
    Ok for one night.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The bar was large, but pretty minimal - no draft beer, just bottles and no ice! Apparently due to open a steak house shortly?

    Recently refurbished - rooms were a good standard.

    Stayed in August 2025

  • Reviewed: September 4, 2025

    7.0
    Room was ok. No restaurant or bar (at time of stay) and in room water supply inadequate.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Tap water is clearly marked as not suitable for drinking. There is just the one bottle of water provided per room which is not adequate. Barely enough for two hot drinks, and cleaning teeth. I dont have an issue with the tap water not being suitable for drinking but given cost, two bottles of water should be provided. Likewise only two tea bags provided in the room. Any further supply is chargeable !! The additional cost of providing four tea bags, coffee, decaf coffee etc would be minimal. Most guests would only have one or two drinks so not all sachets provided will be used anyway. Finally the hot water temp is way too high. Again there is warning sign in bathroom about water being hot, but is was so hot from the tap that there was a risk of scalding.

    Second time staying here. Room was as expected, clean, comfortable, Check in/out procedure was ok. Olympia on reception was very friendly and helpful.

    Stayed in September 2025

  • Reviewed: September 1, 2025

    8.0
    Great value and exceeds expectations
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom needs refurbishment

    For the price point this is a real gem. A small ensuite double is really generous in terms of size, very comfy bed, quiet room, good amenities and clean. The only thing that needs improvement is some upgrade to the bathroom but it's a minor point.

    Stayed in August 2025

  • Reviewed: September 1, 2025

    7.0
    Handy stopover in well maintained hotel
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unmanned reception

    Very comfy bed

    Stayed in August 2025

  • Reviewed: August 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    This property was conveniently located a 4-minute drive from The Barn at Berkeley, where we attended a wedding. The room was really comfortable and Sofia from the front desk was excellent. She very generously helped me print out some paperwork I needed for the wedding. Would recommend to those who need accomodation in the area.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    They don't do a sit down breakfast

    Stayed in August 2025

  • Reviewed: August 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    It was warm in the room, although the fan was welcomed. Also, it would have been good to have a table lamp.

    Lovely staff. Very clean, comfortable and good location for a wedding in Berkeley.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    9.0
    Little Oasis.
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Good location, lots of parking and out of hours check-in available. Nice sized rooms and well equipped.

    Stayed in August 2025

  • Reviewed: August 8, 2025

    8.0
    Very comfortable rooms, quiet location and very clean room. Nicely renovated.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    We were asked for a code but had not received one by the time we arrived but we had been traveling all day and didn't have wifi access.

    The hotel is going through some renovations. We stayed one night and the room was very comfortable. We didn't miss that there was no restaurant or bar. We had eaten prior to arriving. Renovations are very nice a restaurant and bar will be a nice addition for those staying longer than one night.

    Stayed in July 2025

  • Reviewed: August 4, 2025

    9.0
    Does what it aims to do - very functional overnight stay in clean, comfy and quiet room.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    There is NO FOOD at hotel but that is made clear when booking. So we went into nearby Dursley for a breakfast. There was a kettle in room but only 2 tea bags. With no breakfast service would have preferred at least 4.

    It was all that we wanted for an overnight stop over in same vein as other short stay hotels like the purple group, green & white group etc. Clean, quiet, functional. Beds and linen in our room #11 appeared to be new. Bathroom had very good shower over bath with small tubes of toiletries. Olympia on Reception was friendly and helpful.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room with Private Bathroom
    • Stayed 2 nights

    the location was ideal for my visit, i could hear the trains but it wasn't too loud.

    Stayed in August 2025

  • Reviewed: July 25, 2025

    9.0
    Had a lovely stay.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights

    We booked a small double room which was not large enough for us as the bed was against the wall. The staff were very helpful and arranged an upgrade to a larger room. The hotel has just been refurbished so is lovely and clean. The restaurant and bar are not complete yet which is reflected in the price. We were told everything should be finished and open by the end of August. We had a lovely stay once the room was sorted out.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    9.0
    Brilliant nights sleep, great value, met all of my requirements, will stay again!
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 1 night

    To be honest nothing at all! everything I needed and expected for my short stay!

    Having reopened only a few weeks ago following a major refurbishment, the new owners are clearly intent on providing quality accommodation at a great price, staff were all extremely friendly, Yes there are a few rough edges to resolve in terms of providing a breakfast service (not currently available) however the room was comfortable, clean and provided a great nights sleep, clearly a lot of money has been spend in renovating this hotel and I can't wait to revisit it again in the future, couldn't fault my stay, Excellent.

    Stayed in July 2025

  • Reviewed: July 20, 2025

    9.0
    Met all of our needs for a break so will consider again.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Really need the next stage of the refurbishment with bar and restaurant onsite Initial impression from the outside view and the lack off fully manned reception did not inspire us with confidence on arrival, but the actual accommodation and standard of accommodation is very high so the negative should be considered with the expectation that once full opened this would not be a concern. Price was a little bit high taking into account the lack of onsite services Need decent size glasses not thumbsize in the room.

    Obviously newly refurbished and room, only. Everything was in pristine condition. Plenty of hot water for the shower which was high pressure.

    Stayed in July 2025

  • Reviewed: July 10, 2025

    9.0
    Superb mid priced comfortable hotel
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night

    Booked this last minute (Within an hour of me turning up there), although it had no bar or restaurant facilities is was an excellent find for me whilst in the area. Plenty of parking, staff were amazing, room was clean. Bed was really comfortable and modern. Will definitely be using this place again.

    Stayed in July 2025

  • Reviewed: July 7, 2025

    8.0
    Recommended
    • Business trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night

    Friendly Receptionist

    Stayed in July 2025

  • Reviewed: June 30, 2025

    9.0
    Great location and friendly helpful staff
    • Leisure trip
    • Travelers with friends
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Still smelt of cigarette smoke - maybe new carpets would resolve that

    Friendly Staff

    Stayed in June 2025

  • Reviewed: June 15, 2025

    8.0
    Customer Service was absolutely exceptional.
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Foyer is absolutely gorgeous, as is the bar. I’m looking forward to seeing it finished.

    Stayed in June 2025

  • Reviewed: May 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Warm and friendly greeting , staff very welcoming. Very clean comfortable room. Exceptionally quiet. All you needed home from home.

    Stayed in May 2025

  • Reviewed: May 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    We weren't advised that there wasn't a functioning dining room and no possibility of having breakfast.

    Good sized room and lovely large bathroom. Very clean.

    Stayed in May 2025

  • Reviewed: May 25, 2025

    7.0
    Cozy
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom requires additional modifications. There is not way to fix the shower head to anything above you, meaning you have to hold it with your hands. My parents found difficult to control the water at the right temperature. It was either too cold or hot.

    Very new and clean hotel, staff very helpful and friendly. The room was cozy and comfortable.

    Stayed in May 2025

  • Reviewed: May 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is lovely, clean and fresh throughout and the staff were absolutely brilliant. Couldn't fault them. Going above and beyond to make us happy and comfortable. We definitely will be returning.

    Stayed in May 2025

  • Reviewed: May 15, 2025

    8.0
    A friendly, comfy & clean hotel.
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were so friendly and very helpful. The hotel was clean and tidy. Very good.

    Stayed in May 2025

  • Reviewed: May 11, 2025

    8.0
    Different as never seen anybody at the accommodation
    • Business trip
    • Solo traveler
    • Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Very comfortable

    Stayed in May 2025

Showing 1 - 25

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