great location, incredible room, looooove the balcony !!

Stayed in August 2025

The hotel was lovely and clean the staff were so nice the location of the hotel was perfect

Stayed in August 2025

It is very comfortable hotel (almost at the center of the city)

Stayed in August 2025

The breakfast waiting times. And also the i.e sausages bacon etc.. were cooked hours earlier.. uneatable when served. Along with the bread stale.. on last day sun.. insufficient staff..no cups . Bowls etc available for breakfast

Great location. And comfort.. check in staff were amazing as had issue with room the first night

Stayed in August 2025

Location was excellent, Staff were so friendly & helpful

Stayed in August 2025

The lobby is a little small

The rooms were very clean

Stayed in August 2025

Nothing

Great location and wonderful staff. Amazing vibe in reception for pride weekend with a DJ and cocktails.

Stayed in August 2025

Great location for a stay in Manchester. Staff were friendly and helpful. Conditions at the hotel were very comfortable

Stayed in July 2025

Nothing

The Reception Staff, the room, the location, the breakfast.

Stayed in August 2025

wasnt much choice of drinks in bar

central location close to everything

Stayed in August 2025

The hotel was very nice, the temperature of the bedroom was pleasant, the bed was comfortable and the bathroom was nice. I liked the water pressure and temperature as well. The breakfast was a la carte, with some pastries and drinks available in buffet style. Everything was delicious. There was not a tone of variety but the quality of what was there was great.

Stayed in August 2025

Location was perfect. So close to centre and train station. We were able to walk everywhere!

Stayed in August 2025

I really liked how cooperative and friendly the staff were. They were always eager to serve us with the best quality. I would like to especially thank Dinaa and Mathio for their excellent service

Stayed in August 2025

I was offered an upgrade of a balcony room. I was travelling with my daughter and had booked a twin room. We got the upgrade but was only offered double bed as no twin beds were available . Not really ideal but accepted it. The fire alarm sound last morning and we went down still in our pjs. Walked down 12 flights of stairs only to be told it was a false alarm. No apology.

Clean, modern, good staff

Stayed in August 2025

Nothing

Myself and my friend have been to this hotel once before, we feel like it’s our place to go in Manchester now. All the staff are SUPER friendly, they always go above and make us feel really welcome. The location is fantastic, with a short 8 minute walk to the main shops.

Stayed in August 2025

Quite noisy

Hotel was great

Stayed in August 2025

Nothing

Great value for money, central location and lovely rooms

Stayed in August 2025

Wish we could of stayed longer as we all loved but hate leaving the beautiful hotel

The room where beautiful and the staff went over and beyond for me and my mum and dad as my mum has walker so she needed a disability room to help her and they made sure that they give her the best.

Stayed in June 2025

nothing

free welcome drink on arrival amazing polite staff on the counter free voucher scratch card room was clean and beautiful great location, lots of parking around the area close to the station and piccadilly garden

Stayed in August 2025

nothing

Great hotel.great location

Stayed in July 2025

Lovely stay, room was comfortable and cosy. Everything was lovely and clean and the staff were friendly and polite too. Your in the heart of Manchester too not far from public transport and lots of bar and restaurants within walking distance.

Stayed in June 2025

The idea of having small dishes on the menu is very good, but the food on the plate needs to be improved. There are so many better alternatives to be selected for this type of menu. Breakfast was a disappointment, needs revision of how a client would like a hotel breakfast to be served. My complaint received correct and kind understanding and action. I was assured that improvements would follow.

Nicely decorated, clean and well run hotel with warm welcome.

Stayed in August 2025

I have booked The Reach at Piccadilly, Manchester, for my parents and sister, and they had a wonderful experience. They found the hotel spotless, well-maintained with a welcoming atmosphere. Their rooms were comfortable and quiet, with everything needed for a pleasant stay. The location was perfect a short walk to shops, restaurants, and popular attractions, making it very convenient for sightseeing. The staff were friendly and helpful, which made their trip even more enjoyable.

Stayed in August 2025

Quilt was way too hot for summer. Should have been replaced by a lighter quilt or blanket. Alternated between cold without quilt to very hot with it. Resulted in a poor night's sleep.

Position

Stayed in August 2025