Reviews of Red Squirrel, Stevenston by Marston's Inns

The room was fine, it was clean and the staff were friendly

We have stayed a few times and I felt that this town things weren’t quite as good as usual. The room was really cold. I played about with the heating but it didn’t make any difference. I couldn’t go to reception to ask for a blanket as my 10 year old was competing the next day and I couldn’t leave her. I didn’t want to wake her. There went any blankets or spare duvets, so we put our jackets over the covers but it was chilly. It was draughty, I’m not sure if it was because we were next to the fire exit. Breakfast seemed a good deal but ended up costing more than expected as you had to pay for tea separately, 2 cups was £5 which I thought was steep and to be honest the breakfast was cold when we came so we didn’t finish it. The staff were nice but the standard just wasn’t as good as usual.

Food options nearby. Fairly quiet area.

Payment taken nearly 3 days beforehand, something to bare in mind! We had a free cancellation room and either booking.com or the hotel took the payment about 30 hours before last date we could cancel and not be charged, a bit late if they've already taken the payment! Poor food at the restaurant. Bad back due to hard bed, not at all comfortable. Pillows were nice. Nice hot water for a bath. We came to the area for a wedding and it was convenient not having to drive somewhere to have an evening meal the day before and breakfast on both mornings and lunch before the long drive home. That was the plan. We had two out of the four intended meals here, tasteless watery Mac and cheese and avocado (green mush) with bacon and egg on toast with the single most basic continental breakfast I've ever seen. Both meals led to use eating elsewhere for remainder of our stay. No one asks how your meal is, the staff must know it's poor so no opportunity to say so. Hotel is ok, looked clean on first look until you have a bath and see the light reflect off of the unclean walls of the shower and grime around the outlet etc. Provided toiletries and absolute pain, either the pumps are bust and not tested or they intentionally make you press it 15 times to get a sufficient amount of gel to shower with, it's the tiniest of presses to get the tiniest of amounts. EV charging on site was seamless, not the cheapest around but worked as it should. We paid 180 quid for this basic room in a building with a poor restaurant across the road and the only form of reception being a table at that restaurant. 50 quid a night maximum this should have cost us, we'd have been much less picky about our stay had that been the case. No elevator, it's literally just two floors or rooms with a staircase in between and a vending machine at the entrance which I heard guests complaining to staff about it so we didn't use it. Just the whole stay has been a bit of a let down.

Nice configuration, accommodation away from pub and near bus stop to connect to train at Kilwinning station. Nice artwork on the wall above bed and one USB charging port.

Hotel needs maintenance, bathrooms ventilation bunged up with dust creating unnecessary annoying noise and no timer to that turns them off, mean 24 humming noise, which comes into bedroom with bathroom door closed. No USB charging by bed. Very limited vegan food in the pub.

Staff in restaurant great.

Left a ring behind an household staff said they never came across it.🤨

The room was very clean and it was very quiet even though close to a main road,the beds was so comfortable I slepted like a log,the room was a great size had all we needed..air con was great..didn't stay for food as we wasn't bothered about so can't comment on that,booking in was inside the pub which confused me at first but they couldn't do enought for us if we needed anything..would definitely come and stay here again if we are up this way x

That we couldn't stay longer

It was spotless, the staff amazing .. all so accommodating and welcoming. I’d say went over and beyond. Food was good value. Would recommend

Staff couldn’t do enough for you.

Nothing

Nothing as they were double booked by booking.com

No alternative and I was 5 hours from home and no other hotels available.

clean and comfortable. Good position

Nice room with comfy bed.

Room smelled of nicotine. No wheel locks so the bed moved when you sat on it. Corridors were very hot.

All nice and clean and very comfortable

Very pleasant stay staff were courteous and pleasant

Nothing at all

Comfortable bed, friendly staff, overall very happy

Need blackout curtains, room was too light. Food nice but a bit too much processed.

Room price.

Comfortable beds, great location and lots of really useful food options all within walking distance.

My only negative comment is the towel rail was broken in the bathroom.

Very quiet , good location

Room 214 needs a very good hoover ( vacuume)… need to move the beds too and vacuum… carpet was dusty and needed cleaned.