No triple bed rooms so had to pay for 2 rooms

Location for a wedding at Dumfries House

Stayed in September 2025

Large room but would benefit from a coat of paint and new carpet.

Staff were friendly and helpful. Food was excellent.

Stayed in August 2025

Nothing to report

Lovely hotel with comfortable spacious room. The staff were lovely and helpful the evening food looked good but unfortunately I was there late so didn’t get to try. Breakfast was lovely. I Will be going back!

Stayed in August 2025

Nothing

All good

Stayed in August 2025

Room was too hot with no A/C, with the window open you had the noise from the kitchen fans. Breakfast may be OK if you want a cooked option, but the continental selection is very basic and not up to the same standard as the other RAD hotels.

Stayed at this hotel a few times over the years. It is conveniently located for my needs. Dinner options are good and on a par with the other RAD group hotels.

Stayed in August 2025

To many stairs

Yes good value for money

Stayed in August 2025

Rooms are clean but very tired and in need of an upgrade. There was a long wait at breakfast.

Public areas bar and restaurant were good.

Stayed in August 2025

Our room no 1, was directly above the bar.(which they dont tell you when you book ) The music was so loud until 1pm , never got a sleep until about 2.30 with the noise on the street, definitely wasn't double glazed windows. The decor in the room was dated. We paid for the royal suite thinking it would be a bit if luxury but unfortunately that's not what we got

The Restraunt was nicely decorated, the food was good

Stayed in July 2025

N/A

Breakfast was varied and plentiful in nice surroundings. Restaurant staff and food was excellent in a nice atmosphere.

Stayed in August 2025

The room was roasting. Thankfully a fan was provided that we had to keep on all night

Really nice room and dining area for breakfast. We were at a wedding so didn’t spend a lot of time in the room but it was clean and staff were nice

Stayed in July 2025

Well one of the reception staff I thought was a little cheeky just the way she looked and spoke to you but then she redeemed herself when talking at dinner. (I felt this because the check in staff told us to just find a seat for breakfast at the back in the morning so at dinner on the first night we did just that and she rolled her eyes at us and said well if you hadn’t just gone and took a seat we would have given u a menu ) which I thought was cheeky. one of the waitresses was that slow I could have waited for breakfast to be served. I had to go ask for the menus and I had to find her to let her know we were ready to order. But it didn’t spoil my time.

Loved our room. Very spacious massive bed.

Stayed in July 2025

Very friendly

Stayed in July 2025

Rooms were tired. Not the rooms shown on the website. There was an old carpet smell as we went up the stairs. We were there as part of a wedding party and the room sizes varies hugely. Our room was tiny, bed was lumpy and soft, and very hot. We couldn't open the window for some reason, there was a notice stuck on the glass saying there was a recent problem. The shower was over the bath, plenty hot water, but no matter how careful we were the water was over the floor. So much so, that the paint was off the bottom couple of inches of the door. This must be a recurring issue.

The staff were all friendly, bar and restaurant area were welcoming . The breakfast was excellent, great choice, and included in the price of the room.

Stayed in June 2025

Nothing

The room was large and comfortable and the bed was exceptional.

Stayed in July 2025

I was surprised to see reception to collect room keys was in the main restaurant ??

Polite staff, comfy bed

Stayed in June 2025

The place was a bit worn but to be fair everything worked as it should.

Food was excellent, great breakfast and the staff friendly and helpful.

Stayed in June 2025

with mobility issues, not the best of buildings as lift only went so far up, then stairs plus steps in corridor

really friendy and helpful staff. ideal location for Dumfries House

Stayed in May 2025

Room was a bit tired decor wise however bed was comfortable

Bar and restaurant was fab and staff very helpful

Stayed in June 2025

Nothing

Good location, good parking.

Stayed in June 2025

Lovely staff who couldn’t do enough for us. Even a very late night sandwich (which was the best I’ve ever tasted!) after an evening wedding reception nearby! Excellent value for money.

Stayed in June 2025

We had black mold in our bathroom at the bath. A little more attention to detail by the cleaning team is all that is needed to stop this happening.

The staff were excellent. We were staying for 1 night as we had a wedding reception at Lochside lodges. When I mentioned about getting a taxi the girl mentioned a courtesy bus as the Royal hotel was part of the RAD group. The girl then said she would make a phone call to see if the bus was available which it was. She booked this for us to be picked up from The Royal hotel and take us to the wedding reception. The staff at breakfast were also fab too. Nothing was too much trouble for them. Excellent customer service from start to finish.😀

Stayed in June 2025

Stayed for wedding nearby. Great location and staff

Stayed in May 2025

A lot of noise at night from fans below rooms, this meant for a disturbed night and lack of sleep

Nice clean and comfortable rooms Good breakfast, nice meal in restaurant and friendly staff

Stayed in May 2025

Fan noise from alley below rooms disrupted sleep

Nice clean and comfortable rooms

Stayed in May 2025