Bastion Road, Prestatyn, LL19 7EU, United Kingdom
#42 of 73 hotels in Prestatyn
Guests' ChoiceBased on 35 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.2
Staff
7.5
Value for money
8.6
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 12, 2025
Lindsey
United KingdomThe description of the caravan stated it had 3 bedrooms plus the living area having a sofa bed where as this was not the case; It had 2 bedrooms plus the living area with a sofa bed. Plus it stated it had a balcony which it did not.
The location of the caravan was excellent and it was very well equipped. The beds were really comfortable and it felt like a cosy place to stay.
Stayed in August 2025
Reviewed: July 17, 2025
Vicky
United KingdomThe only issue was that in the pictures and in people's reviews there is a section atl the bottom outside that is fenced off perfect when travelling with a dog. This is the reason we booked this Caravan, but when we got there it had been taken down. Apparently it was not allowed. So this was disappointing 😞
Caravan was lovely and spacious and very clean. Situated near to enterence of park.
Stayed in July 2025
Reviewed: May 23, 2025
Ken
United KingdomProbably the only negative was having to take our own bedding ( sheets and quilt covers)but fully understand the reasons why.
Excellent location on site,close to entrance and the side gate that leads to central beach.Plenty of extras provided including hoover,iron and board,drying rack and a decent sized fridge freezer... Plenty of room around the caravan, (2 cars worth!)Outdoor table and chair set.Roomy double bedroom with plenty of storage space.
Stayed in May 2025
Reviewed: April 5, 2025
Agnieszka
United KingdomWiFi, very poor signal, we had to use mobile data for work and streaming.
Our 2nd stay in Ruby. Nice comfortable caravan, well equipment. Spotless clean. Great location, quiet site, direct beach. Excellent communication.
Stayed in March 2025
Reviewed: October 26, 2024
Nicola
United KingdomWe have been coming to lido beach for years. It’s a Lovely site . The Ruby is a modern , clean caravan , in a good position- we went in October so had to pop the heating on a couple of times , and it was so lovely and warm . It’s literally a few minutes walk to the fantastic beach , and the nova centre , which my 4 year old granddaughter loved, especially the soft play . Will definitely be returning here.
Stayed in October 2024
Reviewed: October 21, 2024
Sian
United KingdomNothing
Really good location near the beach , railway station and town centre
Stayed in October 2024
Reviewed: September 27, 2024
Emma
United KingdomThe WiFi wasn't great it was very slow we ended up using our data rather than the Internet. We were sad to see that the enclosed garden is no longer there after it still being in the description, we wouldn't have realised before we got there if we hadn't seen the reviews close to when we were expected to go
Lovely little caravan in a very good location. It was a nice place to get away for a few days. Me my partner and our dog loved our stay and would definitely come back
Stayed in September 2024
Reviewed: August 19, 2024
Philip
United KingdomOn the photos it shows an enclosed garden which is why we booked this caravan but when we arrived it wasn't there anymore so this was annoying and we couldn't let our elderly dog have a mooch about without one of us there. The WiFi signal is poor. It's not got the comfiest sofa and the tv is tiny for the size of the caravan but they are minor complaints.
The caravan was pleasant, clean and a good base for what we needed. It has good storage for your things. The shower was really nice. The bed was a good size to but it could do with a better mattress but we did sleep alright on it though. The caravan is on a nice site which has access to the beach it also has a play area for the kids.
Stayed in August 2024
Reviewed: May 7, 2024
Russell
United KingdomThe info on the website defines 3 bedrooms and this is only 2 bedroom with 2 sleeping in lounge. This needs making clearer as it states 1 x double and 2 x twin bedrooms. I would have chosen a different property with 3 bedrooms. Also can be a noisy site as vans are close together
Liked the clean and warm caravan overall but not as stated on website so disappointed.
Stayed in May 2024
Reviewed: April 30, 2024
Annette
United KingdomIt was advertised on booking.com as a 3 bedroomed home but it is only a 2 bedroom van. The 3rd bed is a pullout sofa bed.
We booked this van for the location and it is dog friendly ! The owner was quick to reply to a query that I had! It is a comfortable van on a family friendly site with direct access to the beach. Close to town & local amenities!
Stayed in April 2024
Reviewed: March 26, 2024
Venessa
United KingdomNo toilet rolls No dishcloth / tea towel No ice cube tray No welcome pack
Exceptionally clean, Great location for town and beach Lovely quiet site Well maintained
Stayed in March 2024
Reviewed: September 23, 2023
Keith
United KingdomCleaning team appeared at the doorway at one minute to ten. Could have given us 10 mins to finish loading up and check the van, maybe start the next one. I guess it was the 1st van on the rosta. My puppy slipped through the iron gates a couple of times.
Secure garden area, lots of garden chairs some pleasant planting.
Stayed in September 2023
Reviewed: August 24, 2023
Chris
United KingdomNot a lot in Prestatyn. If you like it busy and like seaside attractions.
Caravan was lovely and in a good location, great if you have a dog and like nice walks and quite area.
Stayed in July 2023
Reviewed: July 5, 2023
Kristi
United KingdomThe most comfortable mattress was on the pull-out bed in the lounge. You can feel the springs on the others, so a few of us didn't get good sleep on our stay. Some decent mattress toppers would rectify this. Bring your own bed linens and towels - not an issue as such, but this info would be handy on the listing.
The caravan was clean and well equipped with a very handy enclosure to keep the dogs and toddler safe. Really good shower! There are cleaning / washing up products under the sink, a vac, and toilet roll in both toilets. The location is great, 5 minutes walk to the blue flag beach and 10 minutes into Prestatyn. Staff were quick to reply to questions about the facilities. All in all, good value for money.
Stayed in July 2023
Reviewed: June 24, 2023
Ward
United KingdomNo little extras ie. Salt, vinegar, t towels, or things you would not think to have to take for a break away. Bin bags, etc. Also a lot of ants in the property although they had put ant powder down just drove the ants inside. Internet very poor. Cooking pots and pans were not very good. A lot or traffic up and down a 1 way road on site and several times trying to enter the site it was blocked while the moved mobile homes
Having the little outside space was good for the dogs. The quilts and pillows were very clean . Was nice but not a home from home.
Stayed in June 2023
Reviewed: May 23, 2023
Sonja
United KingdomWe booked this accommodation last minute, late at night after cancellation of another property. There was no linen & towels provided, which is not reflected on the booking.com profile - we are not sure whether that was because of the short notice.
Close to train station & beach. Has a community hall / church where we met friendly fellow residents over bingo and church. Appreciated the WiFi.
Stayed in May 2023
Reviewed: August 25, 2025
Felix
ItalyCaravan was very clean,walking distance from the beach
Stayed in July 2025
Reviewed: August 15, 2025
Baker
United KingdomNothing
Location
Stayed in August 2025
Reviewed: May 13, 2025
Michelle
United KingdomThe double bed was soo comfy!!! Caravan was in a good place on site
Stayed in May 2025
Reviewed: November 14, 2024
Sally
United Kingdomsays 3 bed but only ly 2 bed
near b3acjh
Stayed in October 2024
Reviewed: September 10, 2024
Eileen
United KingdomIt was advertised as 3 bedrooms and on arrival it was two with a pull out bed in the lounge ! The lounge is not a bedroom I had four children and myself so not ideal
Stayed in September 2024
Reviewed: August 17, 2024
Sonia
United KingdomNo Internet. Tv intermittent, so I could not watch. I chose the caravan as it had a little garden attached perfect for my dogs .No garden when we arrived.
Location on site, spacious and clean.
Stayed in August 2024
Reviewed: June 1, 2024
Izabela
United KingdomNot included towels and bed linen, only 2 bedrooms Not 3, sofa in main room is not comfortable
Very clean, nice place perfect for family and dog, we return again.
Stayed in May 2024
Reviewed: May 28, 2024
Christine
United KingdomClean, tidy, easy to access
Stayed in May 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content