Reviews of The Shankly Hotel 4 stars

Pleasant staff and good location

The smell of drains in the hall way. The yellow stains on the bathroom floor. The shower tap falling off whenever turned. General wear and tear in the room, felt it needed a good clean and a decor freshen up.

Fantastic location near bars restaurants and train station rooms are a great size. And added bonus your whole group can stay together in one room.

The air-conditioning not working was the only downfall on our stay, the hotel was so hot everywhere and the room's. We had a small unit provided but it really didn't help to cool the room Especiallyas it held some freezer blocks in the top that wasn't frozen!. Especially with a group trying to get ready with hairdryers ect on the room was stifling. A shame really because it was a gorgeous hotel.

Not fare from station and not too far from centre of Liverpool.

Good size room , location, walking distance to town and attractions, car park under the hotel , with the lift directly to your room . jacuzzi bath , great after a days shopping/ site seeing room 107

Great location. Clean.

Seemed a bit much for what we got. Via the pictures I expected the tub to be bigger.

Everything

Nothing

The atmosphere and the staff are amazing. No need for taxis (unless it’s raining) as it is close to all the local landmarks and pubs!

N/A

Location, reception area

I have put in a complaint about our stay an I am yet to receive even acknowledgment! I will write another review of my complaint is not resolved stating my complaints

Very unique decor and atmosphere. Room and bed very spacious. The spa bath and shower were great.

The temperature tap was stuck at 1 temperature and could not adjust.

Beds wore comfy

The maintenance noise very early in the mornings on the corridor

Comfy beds , spacious rooms , breakfast excellent , staff above and beyond , location great .

Our room didn’t have a fridge

The location secure parking available.

The poor standard of the standard 3rd floor room. Which was still £189 per room per night. Power socket for kettle and hairdryer inappropriately placed. Had to have kettle on floor to boil it. Drying hair nowhere near a mirror. The hotel is located on an island surrounded by 1 way system with a .major bus route. Buses stopped opposite hotel up to midnight. No interior hooks to hang wet coats or dressing gowns. No suitcase rack. Receptionist do not have access to restaurant bookings. This has to be done at dining room desk. Car park underground is NOT controlled by the hotel.

Central location. Nice clean hotel. The room was great managed to fit our whole group in one room which was amazing

Downstairs area was brilliant - absolutely stunning renovation Hallways fun to rooms etc all characters and luxury No noise between walls Good size rooms Comfy bed Staff were all lovely Rooftop bar great to sit in sun

Room had loads of hair that wasn’t ours on bed/pillows…… long blonde hair everywhere…. Toilet auto light was annoying and took 20 mins to turn off lighting up whole bedroom at night - door also had a huge loud creak when opened (HUGE) Definitely a loud party hotel - which wasn’t our vibe but our fault for not looking into hotel better Our room felt like it was in a fire exit- halls were all done up beautifully, luxurious dark wall paper etc and we walked miles to our room - into a white poorly painted hallway where a broken elevator and 2 rooms were weirdly located

The rooms quiet the staff were all very polite

Rooftop bar only sold drinks in tins or beer

The staff! All employees were so kind and caring!

Central location,nice staff,big room shower and bath fantastic

Beds uncomfortable, bit noisy