Parking arrangement

Really good location.

Stayed in August 2025

The lift wasn't available and there's a lot of stairs. The room was very warm and the tower fan was too noisy to leave on. The motion sensor for the bathroom light wasn't brilliant and kept turning the light off when I was in the shower. It was good to see the file about the hotel in my room. But it could've done with information about local tourist areas too.

Location was perfect. Not too far to walk to get to places in the town. The bed was very comfy and the double headed shower was fab. The staff were friendly, polite and attentive. The bar was pleasant and the cocktails were lovely. Breakfast was delicious.

Stayed in August 2025

Watch where you park in nearby streets with time limits. Free until 9 am.

Great location. Friendly staff, hotel ambience, large modern bathroom, big mugs for tea/ coffee in room, windows could open, lots of electric sockets.

Stayed in August 2025

Can’t think of anything, if I had to nit pick id say it could be better if it was free to park your car.

It was beautiful, the decor and bar area was stunning.

Stayed in July 2025

There was nothing to really dislike, if I was being really picky, the bed could have had more corner support, but I slept well.

It was a last minute decision and one of my best, although the limited car park was full, it was easy to park on the road outside. Our room was stated to be small, but was plenty big enough and had more than we needed. We tried the Orchid in house restaurant, it is a mixed Asian style and offers superb food at a good price. We went for a walk and was surprised how close we were to the centre and park. It is a lovely hotel, in a great position and we were very pleased we experienced it, I was really surprised with it being so central, how quiet it was outside, no busy road or shouting, I would highly recommend this great hotel.

Stayed in August 2025

Fantastic accommodating staff, could not do more than enough for me and my little girl. Amazing breakfast, helpful with check in and parking

Stayed in August 2025

Location

Stayed in August 2025

No concerns

Only stayed for one night and arrived very late, but all fine and exactly what we needed. Staff friendly on check in and lent us chargers for our phones - room clean and no problems.

Stayed in August 2025

Our room wasn’t made up after our first night’s stay (we were there for 4 nights). A note was pushed under the door to say that as we hadn’t hung out the “make up room” sign, it wasn’t cleaned! We have travelled the world and have never experienced this. We understand the policy in hotels to save the environment and always hang up our towels and ask for the bed not to be changed but housekeeping always visit the room to make the bed, refresh the cups, replenished tea etc. In our experience, the sign is used when you want your room made up at an unusual time or have missed the maid, not for everyday use. If the hotel wants to use this method then it should be made clear on check in. Without this we would have given a higher score

We didn’t have breakfast The location is superb with even free parking a short walk away. We ate at the Orchid restaurant one evening and had a fabulous meal. We would fully recommend it. The staff were mostly helpful & friendly

Stayed in August 2025

The bed was quite uncomfortable and hard to sleep on wich gave myself and my partner backache.

Late night check in, accommodating, we booked in at 11pm as we needed to stay somewhere the man on reception was very welcoming and helpful, he was very polite and accomdated to our every need. We didnt expect much with it being late at night and thought we would struggle. There was no problems what so ever booking in. The reception area was greatly decorated with a lovely calm feeling to it and very welcoming. Rooms was lovely and spacious with a great bathroom. Well decorated and had every we needed.

Stayed in August 2025

Stairs a bit awkward with heavy bags, young lass offered to help but bag was probably heavier than her so carried it myself 😁, parking a bit pricey or take your chances on the roadside parking

Great location, very clean, nice restaurant . Staff very polite and helpful The good far outweighed the bad 👍

Stayed in August 2025

Everything. Beautiful hotel, perfect room and wonderful food.

Stayed in August 2025

Room looked straight out to back car park!

Easy checking, good location, spacious well appointed rooms, excellent Orchid restaurant with Oriental theme. Bathroom large and well appointed with lots of towels, well stocked complimentary coffee tea ration in small kitchenette in room.

Stayed in August 2025

Always receive a warm welcome on arrival. The staff are very helpful and knowledgable. Nice big room, excellent location.

Stayed in August 2025

The room was extremely hot, with a ceiling fan but no air conditioning! Also the view out of the room was spoilt by work barriers on the grass in front of the Valley gardens.

The staff were so friendly, nothing was too much trouble. We also got an upgrade of room which was a lovely surprise. Only downside was I was charged more for original booking!

Stayed in August 2025

Excellent service. Definitely stop here again

Stayed in August 2025

This is a very minor thing, but one of the USB ports in the bedroom didn’t work. That is literally my only criticism.

We didn’t stay for breakfast but would love to try the restaurant next time

Stayed in July 2025

This hotel is quite centrally located - it was an easy walk into the centre of Harrogate. The parking arrangements worked out well and everyone was friendly. The room had a spacious modern bathroom. The hotel has a comfortable well cared for vibe.

Stayed in August 2025

Excellent location

Stayed in August 2025

Nothing

Comfortable hotel in excellent location. Staff were, as usual, friendly and helpful. Good breakfast and the Orchid restaurant did not disappoint.

Stayed in August 2025

All good

All hotel staff were extremely helpful and friendly pre and during our stay. Great position in Harrogate, beds extremely comfortable, parking onsite tight for large cars but adequate and needs to be booked, breakfast very nice with full cooked English and other options plus fruit yogurts toast etc.

Stayed in August 2025

Great location, friendly staff, clean hotel, and overall a great experience .

Stayed in August 2025

N/A

Lovely modern hotel

Stayed in August 2025

Fantastic hotel in middle of Harrogate. Facilities excellent and friendly staff.

Stayed in August 2025