11 West Street, Winchester, SO24 9AD, United Kingdom
#6 of 15 hotels in Winchester
Guests' ChoiceBased on 814 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.5
Staff
8.9
Value for money
8.3
Free WiFi
7.4
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End of dialog contentReviewed: 27 May 2024
Alan
United KingdomMattress quite old and very creaky. No light above / near mirror by dressing table. No hooks in shower room. No shelf in the shower. Poorly positioned shelf over sink.
Nice room, excellent staff. Good breakfast. Clean with a good shower.
Stayed in May 2024
Reviewed: 22 May 2024
Amanda
United KingdomThe room was a little dark.
We had the disabled room in the annexe and it was spacious and clean. Breakfast was delicious with a good choice of food. All staff that we encountered were super friendly. All in all a fabulous stay.
Stayed in May 2024
Reviewed: 20 May 2024
Rosie
United KingdomQuite noisy as room above the bar and also smoke in room wafting up from beer garden...not ideal as twin room with cot facilities for children. Car parking limited.
Very much in the centre of town near all the local amenities.Well thought out,great food - breakfast and also dinner which is available. Nice ambience and decor , staff polite and helpful.
Stayed in May 2024
Reviewed: 20 May 2024
Ling
United KingdomThe mattress was too firm for me and did not sleep that well.
The room was light with lots of space to move around, the Staff were friendly Food was lovely in the restaurant and the breakfast was fantastic.
Stayed in May 2024
Reviewed: 19 May 2024
Charles
United KingdomEvening meal. Fish & chips overcooked
Location
Stayed in April 2024
Reviewed: 17 May 2024
Paul
United KingdomBreakfast excellent
Stayed in May 2024
Reviewed: 16 May 2024
Celia
United KingdomGood location.
Stayed in May 2024
Reviewed: 14 May 2024
Pond
United KingdomNo air conditioning. Breakfast service was not very friendly
Good location. Interesting building. Busy
Stayed in May 2024
Reviewed: 7 May 2024
Rebecca
United KingdomStaff seemed a little stressed which was a not off putting but still friendly
The room was nice, nice size, quiet. Food was good
Stayed in May 2024
Reviewed: 6 May 2024
Michael
United Kingdomseating in the dinning area could be more comfortable
EXcellent breakfast Lunch huge portions, excellent value for money
Stayed in May 2024
Reviewed: 2 May 2024
Patrick
United Kingdomnothing
Central location
Stayed in May 2024
Reviewed: 28 April 2024
Joanne
United KingdomLet down by the shower room, which is smaller than others at the hotel and poorly laid out. Very weak pressure in the shower.
We were upgraded. Large spacious room, very comfortable bed, nice quality linen. There's a bath in the bedroom and the room is large enough for it not to be in the way! Quiet location in centre of town (which is really lovely). Onsite parking right outside. Breakfast and dinner both excellent. Great menu, quality food, friendly staff.
Stayed in March 2024
Reviewed: 28 April 2024
Joanne
United KingdomShower pressure not great and nowhere to put anything in the shower.
Staff are always friendly at the Swan, including check-in and the restaurant. Really good breakfast, excellent quality, plenty of choice and beautifully presented. The restaurant is very comfortable and the meals are always great quality. Spacious room, comfy bed with nice linen. Plenty of hanging space. Onsite parking right outside (but also plenty of very cheap car parking in town). Very large shower room. Fantastic location right in the centre of Alresford, which is such a nice town with lots of independent shops and cafes. Lovely walks within and around town. Hotel is 2-minute walk to the Watercress Line.
Stayed in April 2024
Reviewed: 27 April 2024
John
United Kingdomease of booking in and out
Stayed in April 2024
Reviewed: 25 April 2024
Anna
United KingdomWarm welcome, nice comfy room, excellent service, lovely evening meal and nice breakfast. Definitely recommended.
Stayed in April 2024
Reviewed: 20 April 2024
Fiona
United Kingdomall good...church bells a bit loud but lovely and we knew anyway as we read the info.
Stayed in March 2024
Reviewed: 15 April 2024
Anne
United KingdomThe shower pressure was so weak.
Location- central to our visiting needs
Stayed in April 2024
Reviewed: 14 April 2024
Jayne
United KingdomCleanliness could have been better. Cobwebs on light etc. the walls between rooms are very thin resulting in no sleep due to snoring from the next room. Church bells ringing through the night is unnecessary. Not a good night's sleep unfortunately
Perfect location for our needs
Stayed in April 2024
Reviewed: 12 April 2024
Michael
United KingdomExcellent hotel, good service and location.
Stayed in April 2024
Reviewed: 9 April 2024
Georgina
United KingdomWe underestimated the number of stairs! We had an issue with the first room we stayed in but the receptionist was very understanding and moved us to another room. She was really helpful.
Very friendly and helpful team, great breakfast and lovely comfortable room overlooking the high street.
Stayed in April 2024
Reviewed: 7 April 2024
Maria
United KingdomThe bed was really squeaky! Hilarious comment I know but it was!
Property was so central and had a good amount of parking - the breakfast was really good and the staff were excellent.
Stayed in April 2024
Reviewed: 29 March 2024
Paula
United KingdomClean room, great breakfast good location
Stayed in March 2024
Reviewed: 28 March 2024
Deborah
United KingdomBreakfast was delicious. Eggs royale!
Stayed in March 2024
Reviewed: 28 March 2024
Jeff
United KingdomParking could be a bit tight
Lovely characterful hotel, lots of original features, nice bar great breakfast
Stayed in March 2024
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