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Reviews of The Ugadale Hotel

Machrihanish, Campbeltown, PA28 6PT, United Kingdom

#7 of 8 hotels in Campbeltown

Guests' Choice

Review score

Based on 48 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    7.6

  • Staff

    9.1

  • Value for money

    7.0

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 23 August 2025

    8.0
    Pleasant short stay with friendly and helpful staff.
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night

    Obviously as the hotel is located a few miles outside of Campbeltown we needed to drive the short distance into the town, so if visiting Campletown need to be aware that there is very little around the hotel.

    Very friendly and welcoming members of staff who provided information on the local area; much appreciated. Comfortable bar and breakfast area, the breakfast being typically Scottish, which was good. Nice walk along the beach across the road!

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    excellent hotel in quiet location
    • Leisure trip
    • Couple
    • Superior King or Twin
    • Stayed 2 nights

    WiFi was poor on the upper floors.

    Lovely quiet location. Traditional hotel with modern feel.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    7.0
    Nice hotel in a great location, just a few things could have been better.
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights

    The restaurant in the hotel wasn’t open every evening and there wasn’t anywhere within the hotel to have a drink or snack in comfortable surroundings during the day. We had a problem with a mostly inedible steak in the restaurant. The serving staff said they were sorry about that but nothing was done about it. I spoke to the front of house manager the next morning and he was very apologetic and offered us a complimentary drink and dessert the next evening in the adjoining old club house next door. The housekeeping wasn’t as thorough as we would expect.

    The room was comfortable and had a nice powerful shower. The breakfast was good with plenty of choice. The location was good with lovely views of the sea and the golf course.

    Stayed in August 2025

  • Reviewed: 13 July 2025

    9.0
    Argyll's Buckingham Palace
    • Leisure trip
    • Solo traveller
    • Classic Double
    • Stayed 11 nights
    • Submitted via mobile

    The hotel is in Argyll, a remote location and difficult to reach or leave. Guests should arrange transport well in advance of their stay if they are coming from outside of Argyll or Scotland. A small airport takes passengers to and from Glasgow, and a shuttle service by land may be available. Ferry services by sea do not always operate. Those travelling in their own vehicle should prepare for a long journey. Dining is not included but may be available by reservation, or in the Old Clubhouse pub next door.

    The staff are friendly and helpful. A continental breakfast includes a hot drinks machine, sliced bread, pastry, fresh juice and fruit, cheese, milk, yoghurt and cereal, with hot food like Lorne sausage or salmon. The rooms are clean and have complementary bottled water, tea, coffee and hot chocolate, and bath robes. Laundry service is performed to an excellent standard. The shower is beautiful like the bedroom, and has towels, some shower gel and conditioner.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    8.0
    Comfortable and relaxing and very welcoming staff at the Ugadale with beautiful view
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted via mobile

    Nothing it’s as I expected

    The Victorian atmosphere , the relaxed feeling. The view onto the sea, the friendly staff. The design of the pub and great food there . Nice looking cottages to stay in

    Stayed in June 2025

  • Reviewed: 21 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King or Twin
    • Stayed 1 night
    • Submitted via mobile

    The television was very poor with picture pixilating.

    Comfort and professional

    Stayed in June 2025

  • Reviewed: 1 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 3 nights
    • Submitted via mobile

    We had a room designed for those with disabilities but could have had a far more user friendly tap with separate hot and cold taps. Also, no counter space in the toilet. No one made up rooms or refreshed towels but reception gave us fresh ones whenever we asked.

    Staff were very friendly and helpful. Breakfast was good. Location is perfect if there to golf and the views are amazing.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Classic Double
    • Stayed 2 nights

    While the place isn't modern, it offers a charming atmosphere and exceptionally friendly staff that make the visit thoroughly enjoyable.

    Stayed in May 2025

  • Reviewed: 26 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff very busy could do with more, lack of toiletries ie no soap

    Location was very nice and staff great

    Stayed in May 2025

  • Reviewed: 24 May 2025

    8.0
    Overall enjoyable
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted via mobile

    Poor eating options. Would have expected much better

    Hotel very quiet

    Stayed in May 2025

  • Reviewed: 19 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double
    • Stayed 1 night
    • Submitted via mobile

    Having to leave

    The staff, the view, the comfort. Karen and Joe where exceptional.

    Stayed in May 2025

  • Reviewed: 2 October 2023

    9.0
    Beautiful location, stunning scenery. Comfortable hotel.
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful location. Clean and comfortable. Staff very good

    Stayed in October 2023

  • Reviewed: 15 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 3 nights
    • Submitted via mobile

    Hotel not doing evening meals, ( no chef) was able to eat in pub adjacent to hotel, no bar in hotel, a poorly stocked honesty bar ( late night for residents ) . Hotel rating currently too high and charging 4 star prices.

    Staff very good, breakfast good, room very good. Lovely view from room.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted via mobile

    No negatives. S bit pricey but then it was the high season.

    Very nice place. THE most upscale place we have stayed in Scotland on this trip. Well off yhe been path

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    Excellent rooms, lovely staff.
    • Leisure trip
    • Family with young children
    • Superior King or Twin
    • Stayed 2 nights
    • Submitted via mobile

    breakfast was a bit limited and pricing was confusing. A fridge in the rooms would have been nice.

    lovely spacious rooms and friendly staff, excellent communication.

    Stayed in June 2023

  • Reviewed: 22 July 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights

    Good breakfast and location. . TV didn’t work kettle didn’t have good access to socket .Our room was not cleaned due to staff shortages . We stayed here before and our expections were high .

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Nice hotel and perfect location
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted via mobile

    We asked for an early breakfast 7am Sunday as we needed to be at the Airport for 7.30am Unfortunately we didn’t get breakfast only coffee and toast. The reception staff told us the night before it shouldn’t be a problem but it clearly was as the breakfast staff knew nothing about it. There were another 2 couples in the same situation. The room could also do with USB sockets as most hotels these days have this option. We didn’t have plugs with us and were unable to charge our phones

    Location and cleanliness

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    Great for Golfers
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights
    • Submitted via mobile

    The tea tray is kept in the closet and once you bring it out you can only use it on the floor.

    Location. Its across the road from Machrihanish Championship Course but not all rooms offer a view of the course.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    10
    Very pleasant stay- relaxing in beautiful surroundings
    • Leisure trip
    • Solo traveller
    • Classic Double
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Have visited many times and appreciate the hotel’s comfort and the warm and professional staff.

    Stayed in July 2025

  • Reviewed: 16 June 2025

    1.0
    To be honest, I’m most disappointed. It was nearly a nice break but it fell short
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted via mobile

    Rejected 2 rooms that were smelling of damp. Most unpleasant. 3rd room was fine but was wheelchair room on 1st floor. (Anecdotal question-how does that work in a fire when the lift can’t be used?) Was told TV won’t work under ‘certain atmospheric conditions’. I’m afraid it’s called rain and since it rained every second I was there, the TV never worked for a second either. How bizarre.

    Breakfast was great. Dinner was good.

    Stayed in June 2025

  • Reviewed: 12 September 2023

    4.0
    Not good value for money.
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted via mobile

    The welcome was non existent and check in was dreadful. No evening meal as they had no chef. No breakfast as they charged £17 50 each.

    The cleanliness of the hotel.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    6.0
    Price was worth it for the location
    • Leisure trip
    • People with friends
    • Superior King or Twin
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit dark , no bath as advertised

    Excellent location, clean and tidy

    Stayed in August 2023

  • Reviewed: 23 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King or Twin
    • Stayed 3 nights
    • Submitted via mobile

    Friendly welcoming staff, great views from our room over looking the bay and golf course. We had a large room with two wonderful large arm chairs to sit in and enjoy our views. Comfy large bed and amazing water pressure in the shower. Thank you we thoroughly enjoyed our time with you

    Stayed in August 2023

  • Reviewed: 19 July 2023

    5.0
    Ok for short stays
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 3 nights
    • Submitted via mobile

    Bed comfortable apart from the oversized winter duvet, we were in double bed and it would fit a king, weight was far to heavy and hot.

    Nice location

    Stayed in July 2023

Showing 1 – 25

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