Reviews of West End Hotel 3 stars

Thank you so much, Giancarlo, for your wonderful feedback and perfect scores! It truly means a lot to hear that you found our staff friendly and our customer service excellent. We’re delighted you enjoyed every aspect of your stay and we hope to welcome you back again soon for another great experience! Regards, The West End Hotel

Thank you so much, Giancarlo, for your wonderful feedback and perfect scores! It truly means a lot to hear that you found our staff friendly and our customer service excellent. We’re delighted you enjoyed every aspect of your stay and we ho… Show more

Thank you so much, for your wonderful review and perfect scores in every category—it truly means a lot! It was an absolute pleasure having you stay, and Lucas will be thrilled to hear your kind words about his hospitality. We’re grateful that our comfort and service exceeded your expectations. We look forward to welcoming you again whenever your travels bring you back! All the best! The West End Hotel

Thank you so much, for your wonderful review and perfect scores in every category—it truly means a lot! It was an absolute pleasure having you stay, and Lucas will be thrilled to hear your kind words about his hospitality. We’re grateful th… Show more

Thank you so much for sharing your experience with us! We’re delighted to hear that our staff made a positive impact on your stay and that you found our services convenient and transparent. It’s great knowing that you appreciated the value we offer and that you enjoyed both our facilities and location. Your kind words motivate our team to keep creating a welcoming and helpful atmosphere for every guest. We hope to see you again soon for another enjoyable stay! Thank you, The West End Hotel

Thank you so much for sharing your experience with us! We’re delighted to hear that our staff made a positive impact on your stay and that you found our services convenient and transparent. It’s great knowing that you appreciated the value … Show more

Thank you so much, Miguel, for sharing your wonderful experience with us! It truly means a lot to hear that Lucas and our team made your stay so enjoyable and memorable. We’re delighted you appreciated the room upgrade and felt comfortable and relaxed throughout your visit. Your kind words about our atmosphere and facilities motivate us to keep providing the best possible experience for every guest. We hope to welcome you back soon—thank you again for recommending us to others! Regards, The West End Hotel

Thank you so much, Miguel, for sharing your wonderful experience with us! It truly means a lot to hear that Lucas and our team made your stay so enjoyable and memorable. We’re delighted you appreciated the room upgrade and felt comfortable … Show more

Thank you so much, Esra, for your wonderful review and perfect scores! It means a lot to hear that you enjoyed the mix of old charm and modern design in our building. We’re thrilled our team made your stay comfortable and memorable, and we're truly grateful for your kind words about our staff’s helpfulness. We look forward to welcoming you back anytime—you’ll always have a special place with us! Safe travels! The West End Hotel

Thank you so much, Esra, for your wonderful review and perfect scores! It means a lot to hear that you enjoyed the mix of old charm and modern design in our building. We’re thrilled our team made your stay comfortable and memorable, and we&… Show more

Thank you so much for sharing your feedback, Mayank! We’re really glad you loved the location and found our staff and beds top-notch. We apologize for any confusion about the bathroom arrangements—in fact, there’s a common bathroom available on the first floor for all guests. We know sharing amenities in a dorm setting can sometimes be tricky, and we appreciate your understanding. If you ever need anything during a future stay, please let us know—we’re always here to help make your experience as comfortable as possible. Thank you, The West End Hotel

Thank you so much for sharing your feedback, Mayank! We’re really glad you loved the location and found our staff and beds top-notch. We apologize for any confusion about the bathroom arrangements—in fact, there’s a common bathroom availabl… Show more

Thank you so much, Allana, for sharing your detailed feedback and your kind words about Lucas! We’re truly glad that you felt welcomed and had a good first impression of the city thanks to his help. It’s wonderful to know our staff could make such a positive impact during your stay. We also appreciate your honest comments regarding the bathroom setup. We’re genuinely sorry that it didn’t meet your expectations and understand how privacy and convenience are important for feeling comfortable. Your feedback helps us continue to improve, and we'll be looking at ways to better address these concerns for future guests. Thank you again for taking the time to share your experience with us. We hope you had a memorable trip and would love to welcome you back in the future! Regards, The West End Hotel

Thank you so much, Allana, for sharing your detailed feedback and your kind words about Lucas! We’re truly glad that you felt welcomed and had a good first impression of the city thanks to his help. It’s wonderful to know our staff could ma… Show more

Thank you so much, Kanika, for sharing your wonderful feedback! We’re delighted to hear that you enjoyed your stay and appreciated the upgrade to a double bed—Lucas is thrilled to know his gesture made your visit more comfortable. We’re grateful for your kind words about our staff and glad that our hostel could offer you a memorable experience as a couple. We look forward to welcoming you back soon! The West End Hotel

Thank you so much, Kanika, for sharing your wonderful feedback! We’re delighted to hear that you enjoyed your stay and appreciated the upgrade to a double bed—Lucas is thrilled to know his gesture made your visit more comfortable. We’re gra… Show more

Thank you so much for your thoughtful review, Tanja! We’re thrilled to hear you enjoyed our friendly staff, comfortable beds, and our great location. Your feedback about cleanliness, facilities, comfort, and value for money is greatly appreciated—we’re always striving to improve and will certainly look into these areas. We're sorry about the lack of privacy screens - we have already ordered them. It was a pleasure hosting you, and we hope you’ll visit us again soon! All the best, The West End Hotel

Thank you so much for your thoughtful review, Tanja! We’re thrilled to hear you enjoyed our friendly staff, comfortable beds, and our great location. Your feedback about cleanliness, facilities, comfort, and value for money is greatly appre… Show more

Thank you so much for your kind words and for sharing your experience with us! We’re delighted to hear that our staff, especially Lucas, helped make your stay comfortable and welcoming—it truly means a lot to us. We’re also very sorry about the cleanliness of the communal showers and will address this with our housekeeping team right away. Your feedback helps us improve, and we hope to welcome you back soon for an even better stay. Warm regards, The West End Hotel

Thank you so much for your kind words and for sharing your experience with us! We’re delighted to hear that our staff, especially Lucas, helped make your stay comfortable and welcoming—it truly means a lot to us. We’re also very sorry about… Show more

Thank you so much for sharing your detailed feedback, Seann. We're glad to hear you appreciated our location and value during the Fringe Festival, and that you found the ensuite bathroom clean and comfortable for your stay. However, we're truly sorry about the issues you experienced, particularly with the staff and the locker situation. Your comments about padlocks, lockers, and the bunk bed setup are invaluable for us to improve. We'll address the concerns with staff training to ensure guests always feel welcome and clarify the amenities listed so expectations match reality. We understand how important comfort and security are, especially during busy festival times. Thank you for highlighting these areas—your insight helps us make meaningful improvements and provide a better experience for future guests. Regards, The West End Hotel

Thank you so much for sharing your detailed feedback, Seann. We're glad to hear you appreciated our location and value during the Fringe Festival, and that you found the ensuite bathroom clean and comfortable for your stay. However, we… Show more

Thank you so much for your wonderful feedback! It’s fantastic to hear you enjoyed your stay and appreciated our staff, cleanliness, comfort, and location. We’re glad our area offered plenty of places to eat and drink, as well as easy transport options. We do understand the walk to the city centre isn’t for everyone, and we appreciate your note on that. Your comments and high ratings mean a lot to us, and we’d be delighted to welcome you back whenever you’re visiting again! Regards, The West End Hotel

Thank you so much for your wonderful feedback! It’s fantastic to hear you enjoyed your stay and appreciated our staff, cleanliness, comfort, and location. We’re glad our area offered plenty of places to eat and drink, as well as easy transp… Show more

Thank you very much for your thoughtful review and kind words about our staff and location. We’re delighted you enjoyed your stay during the Fringe! We appreciate your feedback regarding the size of the shared bathroom. We wanted to let you know that we have plans to renovate the shared bathroom soon, aiming to make it more spacious and comfortable for our guests. We hope these improvements will make your next visit even more enjoyable. Thank you again, and we look forward to welcoming you back! Regards, The West End Hotel

Thank you very much for your thoughtful review and kind words about our staff and location. We’re delighted you enjoyed your stay during the Fringe! We appreciate your feedback regarding the size of the shared bathroom. We wanted to let yo… Show more

Thank you, Viktor, for sharing your feedback and choosing to stay with us. We’re sorry to hear about the discomfort with the bed access, lack of hangers, and bathroom mirror, as well as the issues with the Wi-Fi (it's been already fixed), and mobile network (most people had issues due to a high number of tourist during the Fringe Festival). Your comments are very important to us, and we will address these concerns with our team to improve everyone’s experience. We appreciate your honesty about the Guinness served at our bar and will look into this to provide a better product in the future. Thank you for helping us get better, and we hope to welcome you again for a more comfortable stay. Regards, The West End Hotel

Thank you, Viktor, for sharing your feedback and choosing to stay with us. We’re sorry to hear about the discomfort with the bed access, lack of hangers, and bathroom mirror, as well as the issues with the Wi-Fi (it's been already fixe… Show more

Thank you very much for your feedback and for highlighting both the positives and areas for improvement. We're delighted you appreciated our friendly staff and service! Regarding the bathroom facilities, we're pleased to share that we are planning a full bathroom refurbishment to enhance your comfort and experience. We hope you’ll notice a big improvement during your next stay. Thank you for helping us improve! Regards, The West End Hotel

Thank you very much for your feedback and for highlighting both the positives and areas for improvement. We're delighted you appreciated our friendly staff and service! Regarding the bathroom facilities, we're pleased to share that … Show more

Thank you so much, Carolyn, for your wonderful feedback! We’re delighted to hear that you had such a memorable stay and that our staff, especially Lucas, made a positive impact during your visit. We truly appreciate your kind words about our facilities, cleanliness, and atmosphere. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic experience! All the best! The West End Hotel

Thank you so much, Carolyn, for your wonderful feedback! We’re delighted to hear that you had such a memorable stay and that our staff, especially Lucas, made a positive impact during your visit. We truly appreciate your kind words about ou… Show more

Thank you for your feedback and for highlighting both the positives and the areas where we can improve. We’re delighted you enjoyed the service, comfort, and value for money, especially during such a busy event. Regarding the bathroom facilities, we’re currently undergoing a renovation to upgrade our showers and cubicles, so you can look forward to an improved experience on your next visit. We appreciate your comments and look forward to welcoming you again. Regards, The West End Hotel

Thank you for your feedback and for highlighting both the positives and the areas where we can improve. We’re delighted you enjoyed the service, comfort, and value for money, especially during such a busy event. Regarding the bathroom facil… Show more