Reviews of Wheatsheaf Hotel by Chef & Brewer Collection 3 stars
London Road Virginia Water, Virginia Water, GU25 4QF, United Kingdom
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLovely large room and spotless bathroom.
Room 8 was boiling but the windows opened and there was a fan so I thought it would be ok. However there was a large air conditioning unit right outside so there was noise and kitchen smells from this. At 2.30 in the morning there was a period of time where other guests had locked themselves out of the building and with no night staff they banged consistently on the door trying to get in. There was no way I was going down to let them in.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewCharacterful, tasteful furnishings, classy decor
No air conditioning
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFrom dinner to breakfast an absolute delight.the room was lovely cosy and spacious , very clean .
Nothing, it was lovely
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat new rooms, clean and tidy. Good value for money.
Handbasin not draining at all, asked staff to fix, but it was the same the next day.
Hi Emil, Sorry to hear about the issues you had with the handbasin. We apologise that no one was able to fix it promptly. We are glad you had a good experience with us overall. See you again!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewOk for location very clean, the room was well presented, everything in the room worked very good shower, all the staff were very nice and welcoming and very helpful.
The food wasn’t the best, only had Sunday dinner as our main meal, not much choice. I had breakfast every day. First day the breakfast was excellent, the next 2 days lukewarm. No air conditioning in the room it the was extremely hot in the room there was a fan provided
Hello Maurice, Thank you for taking the time to write us a lovely review! We are glad to read you enjoyed your visit to us, especially highlighting our lovely rooms and staff. We are looking forward to your next visit!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewComfortable room - very well appointed. Lovely staff. Right near the Royal Park. Truly dog friendly.
Nothing
Hi Susannah, Thank you for taking the time to write us a 5* Review! We are delighted to read you had a fantastic stay with us! We hope to see you again soon!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewstaff were very helpful and friendly
food was very poor
Hi John, Thank you for taking the time to provide us with your feedback. Thank you for taking the time to positively mention our staff and accommodation.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewStaff very attentive and helpful. The room was small but very clean and tastefully decorated.
Our room, whilst lovely, was very warm and overlooked a busy road. We did have a fan to cool the room.
Hi Marc, Thank you for writing us an excellent review about our staff and rooms! We hope to see you again soon!
Reviewed: 25 August 2025 · Stayed in June 2025
Verified reviewLovely hotel with good food. Gardens/outside seating area particular nice. Enjoyable nearby walks by Virgina Water.
Room was very warm (but it was exceptionally hot weather)
Hi Karen, Thank you for leaving us a 5* review! We love our beautiful garden too! We are looking forward to seeing you again!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewCharging, comfortable,
No shower gel, rather dark room .. no fridge, no free breakfast
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe rooms are beautifully decorated and surprisingly luxurious for the cost. Even down to the tea & coffee facilities, All staff were so helpful and friendly. Great location and value for money
Nothing to fault!
Hi Lucie, Thank you for your lovely review. We really appreciate you taking the time to highlight our beautiful rooms and friendly staff. We hope to see you again soon!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat location, excellent parking, comfortable clean room.
Hi Teresa, Thank you for writing us a 10/10 review!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewRooms were exceptionally good,all staff were good,coming back at Xmas.
Nothing bad to say.
Hi Garry, Thank you for taking the time to write us a 5* review! We are looking forward to seeing you again at Christmas!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewClean
Proximity to busy main rd and therefore constant noise.
Hi Abigail, Sorry to hear you didn't have the 5* Wheatsheaf experience we always strive to deliver, hopefully on your next visit we can turn this around!
Reviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewNo air con
Hi Thomas, Thank you for writing us a fantastic review! We are glad you enjoyed your visit to us.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff were amazing and really went the extra mile!
Hi Dawn, Thank you so much for your lovely review! The whole team will be thrilled. We really appreciate you taking the time to write it.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery friendly and attentive staff.
Bedroom was very hot, due to a combination of the warm weather and lack of air conditioning.
Hi Neil, Thank you for your positive review. We are aware that due to the protected status of the building, rooms can get very hot during periods of exceptionally high weather. We will always go out of our way to make sure you are as comfy as possible throughout your stay with us.
Hi Neil, Thank you for your positive review. We are aware that due to the protected status of the building, rooms can get very hot during periods of exceptionally high weather. We will always go out of our way to make sure you are as comfy… Show more