Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Elwick hotel reviews
  4. Reviews of The Windmill Hotel

Reviews of The Windmill Hotel

The Windmill Dalton Piercy Hartlepool, Elwick, TS27 3HN, United Kingdom

#1 of 1 hotels in Elwick

Guests' Choice

Review Score

Based on 191 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.6

  • Location

    7.4

  • Facilities

    6.2

  • Staff

    7.5

  • Value for money

    6.5

  • Free Wifi

    6.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 17, 2025

    7.0
    Great location, fantastic staff and food. As far as the room goes, you get what you pay for but it did the job.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Outdated and very basic.

    Location and restaurant.

    Stayed in June 2025

  • Reviewed: July 29, 2025

    5.0
    OK if you don't expect much
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Place very dated and scruffy. Check in unattended, had to hunt for someone to check me in.

    Convenient location

    Stayed in July 2025

  • Reviewed: April 14, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms were tiered, the restaurant provided great food and reasonable prices but there was no where to relax with a drink.

    Stayed in April 2025

  • Reviewed: March 30, 2025

    7.0
    Overall it was good. Great location, value for money and convenient restaurant within the hotel.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Could hear traffic on A19 in room 5

    Great location. Restaurant attached to hotel

    Stayed in March 2025

  • Reviewed: March 5, 2025

    6.0
    Stay here for the restaurant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We didn't come here for the accommodation but rather the restaurant (Sambuca) the hotel side was a bonus. The hotel side is basic and a little tired but clean enough and serves its purpose as pit stop. Room facilities are a mix of could do better and oh that's nice eg full size ironing board and iron, and full size kettle. Could do better - tv and Internet connection failed, no hangers. In conclusion would I stay here again if I was returning to the restaurant- likely otherwise not a destination hotel. Staff were lovely got to say.

    Stayed in March 2025

  • Reviewed: February 19, 2025

    6.0
    Good for one night
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pizza box with pizza inside in room In desk cupboard Tv didn’t work Room 03

    Restaurant

    Stayed in February 2025

  • Reviewed: January 13, 2025

    5.0
    Ok but would not reebook
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Tv had no signal could not watch anything at all on the tv their was also a power cut lights went off then full power went out

    Food was amazing

    Stayed in January 2025

  • Reviewed: December 8, 2024

    7.0
    useful
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Rooms are a little dated but comfortable.

    Easy to find and check in.

    Stayed in December 2024

  • Reviewed: December 2, 2024

    5.0
    Disappointed
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very dated. Nobody on reception. My details were just left on the reception with my name address etc for all to see. Definitely won’t stay again

    Food was amazing and the staff waiting on were excellent

    Stayed in December 2024

  • Reviewed: October 21, 2024

    5.0
    Was a okay night but not worth the price for the room you get
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We were in the suite the bathroom smelt of urine,very old furniture in room,reception when you come through doors was very dirty needs a dust and vacuum ,they was few rips in the carpet in the room,they was no plug for bath had to ask nightshift staff witch he did get for us,no iron just iron board,they was no wash stuff and they was no milk for tea or coffee and took us ages to connect to WiFi wasn't worth the 115 per night in my eyes

    we liked the bed was comfortable and bath was nice but had to get staff to find us a plug to keep the water in.Staff was very friendly.

    Stayed in October 2024

  • Reviewed: September 3, 2024

    5.0
    Glad we only stayed one night 🤨
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very verybasic and toilet rattled..

    Location was great, food was great but hotel was very basic and the WiFi was rubbish. No signal in room and had to go outside to use phone.

    Stayed in August 2024

  • Reviewed: August 17, 2024

    5.0
    Lovely place just be aware
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I have booked various hotels and Airbnbs and have never been asked for my driving license to be photo copied, this is breaching gdpr regulations as booking.com have your details already when registering. The man on reception did not like that I knew this and stated that every hotel and Airbnb should do this, when I corrected him he got really defensive.

    The property looked like it was being updated

    Stayed in August 2024

  • Reviewed: June 10, 2024

    6.0
    Some nice views
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely place the room I booked was clean only thing was the traffic passing by all night hard to sleep but I would stay again just maybe not the rooms close to the motorway

    Lovely place the room I booked was clean only thing was the traffic passing by all night hard to sleep but I would stay again just maybe not the rooms close to the motorway

    Stayed in June 2024

  • Reviewed: April 2, 2024

    7.0
    Good stay,but...
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel advertised breakfast but it was not available. I would like a refund please. Disability room bathroom needs updating

    Friendly staff

    Stayed in March 2024

  • Reviewed: March 25, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Loud dance music in restaurant constantly blasting out. No bar area for drinkers. Would not provide a Vat receipt. They said booking. Com will provide this. Booking. Com says Hotel must provide it. Not going back!

    The room was OK, the staff were nice and friendly

    Stayed in February 2024

  • Reviewed: March 7, 2024

    6.0
    All was fine as was visiting family that lived down the next village but won’t be back be cause of what has be previousl
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fact there is no breakfast facilities had to go elsewhere to get a breakfast so had to get up early so we could get there would be a lot better with these facilities so unfortunately until then we won’t be back

    It was clean and comfortable for our needs

    Stayed in March 2024

  • Reviewed: March 2, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Stayed here a few years ago and it was excellent, however not so pleasurable return. Room was ok but cleanliness not so great, no kettle on room on arrival asked for one which was got straight away however, water still on it and timescale all over it and plug was covered in yuck so had to clean it off. Restaurant staff were ok however the speed of the 3 course meal we had I felt like I was on a eating quest. No sooner was knife and fork down and the next course arrived. Fillet steak was ok but only came with chips, everything else was extra, dessert wasn't great. I'm sad to say I won't be returning which shame as good location. Sorry guys must try harder.

    Location, on a positive bed was comfy

    Stayed in March 2024

  • Reviewed: November 27, 2023

    7.0
    Arrived at 23:30 and left before 08:30, so, just a stopover. Hotel was excellent for the purpose.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Room was a little cool. But no problem for me and an extra heater was available if required.

    Check in and out. Car Parking

    Stayed in November 2023

  • Reviewed: September 10, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room overlooked car park. No privacy as car parked right next to bedroom window. No net curtains or blinds which was a big privacy/security issue. Had to keep curtains drawn during day for this reason. General public can walk in and out freely and gain access to hotel as front door open at night with no security present only cctv signage.

    Location. Hotel easy to find. Plenty of parking onsite

    Stayed in September 2023

  • Reviewed: September 7, 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restraint was lovely but rooms were very poor standard and not clean very dirty

    Stayed in September 2023

  • Reviewed: August 29, 2023

    7.0
    Was cheap for work so you get what you pay for.
    • Business trip
    • Solo traveler
    • Suite
    • Stayed 4 nights

    Towels dirty and worn. Carpet torn.

    The attached restaurant was amazing! Food was top quality!

    Stayed in August 2023

  • Reviewed: July 30, 2023

    7.0
    Great apart from the bed and no breakfast
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was very creaky and noisy in room 10. And no breakfast on so had to go elsewhere,

    Staff and pub were great

    Stayed in July 2023

  • Reviewed: July 14, 2023

    7.0
    Tall ships visit
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff and owner were amazing as was the food.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    6.0
    Adequate but nothing special.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The room we had was a “wedding suite” it was old and tired. The decorations were old fashioned and in need of modernisation. I think most newly married couples would have been unhappy with the accommodation.

    The location suited our needs. The restaurant was popular so we tried it and found the food was good and the staff were pleasant.

    Stayed in May 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: