Nothing

Clean and tidy.

Stayed in July 2025

Location is amazing, and the views to the ocean are beautiful

Stayed in July 2025

A little bit hot in the room and cooking smells from the kitchen filled it because we needed to keep windows open for the fresh air. But it's an old place, so you can't have it all. On behalf of the staff: They looked really smart in their classic uniforms, however we really felt for them, particularly in this very hot weather. The uniforms looked extremely uncomfortable, restrictive and totally unsuitable for efficiency of carrying out cleaning jobs and for the hot climate. They did not mention this to us - it is our observation.

Charming hotel with great facilities; comfortable bed; room very clean; lovely pool area, excellent location and parking. Really great friendly and professional staff. Nothing was too much trouble. Wonderful dinner in the hotel restaurant; lovely quality of ingredients, taste and menu variety. Would definitely come back and wished we could stay longer.

Stayed in July 2025

Best hotel I have ever stayed at

Stayed in July 2025

I got a little lost getting back to my room as the hotel is so huge and the layout is very complicated!

This is a lovely Victorian era hotel with all the most luxurious mod cons! The outside pool was very warm (although a little too shallow to actually swim), there are two tennis courts, a massive lawn with a path down to the beach, two comfortable lounges, a brasserie restaurant as well as a gym and indoor pool.

Stayed in July 2025

There was some confusion over breakfast costs. £25 each for breakfast was very steep and the reception staff didn't know about the reduced price for the continental choice which was £16. We went out to a local cafe for breakfast but once we queried with the restaurant manager Jonathan we then had continental breakfast at the hotel which was amazing and fresh and enough for us. The fridge in our room was spasmodically noisy during the night so we switched it off.

The bedroom was spacious and clean. Bed comfy with a choice of pillows. The shower was nice and hot and the body and hair washes smelled lovely. The view from our room was, as promised, of the sea. It was close to the beach however the outdoor and indoor pools were not busy and there were plenty of reclining seats fit the time of year. Parking was no problem . The staff were very friendly and efficient. Continental breakfast was great after we had clarified the extra cost. It was a lovely quirky building with plenty of relaxing areas. I used the Spa and had a lovely massage.

Stayed in July 2025

Around the pool area no refreshments you have to dress and go over to the indoor bar and order drinks. For this type of hotel it does need either a poolside bar or staff coming round maybe at a set time to offer. Or a telephone or ordering pad. Then brought over. No menu displayed many guests asked us about drinks. On booking there are Options to have RO or add on breakfast I was surprised as the price of the room it should be included. £25pp £15 pchild is excessive. The only other thing we didn't like was having to leave 😁

We booked the sea view with a balcony with absolutely wonderful views over the pool and the beach. Sunset amazing. We were V lucky with the weather being so good we spent a lot of time by the outside pool. Sunbeds v comfortable with shade. Gym also classes and spa v good Short walk to the beach which is sandy and has on the beach refreshments and facilities at the entrance. Shops cafe bars within a short walk from hotel or nice coastal walks. Our room was modern and interesting decor, the bathroom is new and spotlessly clean the whole hotel was! Beds comfy only issue was the drawers are flat to the floor not on legs. Dinner was delicious and there was plenty to choose from.

Stayed in June 2025

The evening restaurant was a bit of a letdown. The staff were not as friendly as the hotel staff and the food wasn't the best in the area, but it was the most expensive.

The staff and facilities of the hotel and spa were amazing, very friendly. Helped with luggage, kept the room made up every day.

Stayed in May 2025

Can’t fault the hotel, everything was lovely.

Great hotel and the loveliest of staff. Made to feel so welcome.

Stayed in May 2025

You’ve got to understand that this is an expensive hotel - my room had no sea view and a little bit of noise from the air conditioning at the back. But I chose that and wanted the location and pool! Oh, and no breakfast. This cost £25 but was worth paying for! So bear that in mind and balance it all up.

Beautiful and glamorous, ideally situated on the Coast Path (if, like me, you are walking the route) in lovely private gardens. There is everything you’d want - swimming pool, spa, cinema, bar… The staff were great - the lady on reception was so helpful.

Stayed in May 2025

Everything. Wish we could have stayed longer.

Stayed in May 2025

Didn't sleep well due to loud extractor fan outside window. View of flat roof from our room not great but this would not put us off from staying again. Would ask for a sea view next time!!! Just stayed for one night but would have requested a move if any longer.

A beautiful hotel with wonderful views. Very comfortable.

Stayed in May 2025

Nothing

The facilities, the room, the view, friendly staff

Stayed in May 2025

Great hotel with a fantastic gym and spa.

Stayed in May 2025

Price for a small back room was a bit stiff - £200/night. We were walking and there was very little accommodation choice in woolacombe

Great location and lovely old buildibg

Stayed in May 2025

Literally the only thing we could even mildly identify as a complaint was the lack of herbal teas in the room (partner is vegan) but I’m sure they would have supplied oat milk or similar if asked. They had a great range of vegan foods in the restaurant. Yes, that’s right, if that’s all we can complain about, it’s got to be pretty damn good right?

This is a very classy hotel for the price you pay. Staff are extremely welcoming on arrival, the rooms are modern and clean, the spa facilities are great and the building is very well maintained and classically decorated (almost has a 1920’s theme - very well executed) and gives the place a cool vibe!

Stayed in May 2025

I also thought for the price we would have had a balcony

we didnt have the breakfast, much to expensive, which was a shame, and thought there would have been slippers to match robes in bathroom

Stayed in May 2025

As above. Fusty tasting kale and pricey breakfast.

Great location, accommodation and staff. A very warm welcome from the moment we entered the car park. Gardens very well maintained. Great staff. Would have rated a 10 were it not for the pricey breakfast and the 'fusty' kale served in the Brasserie. Those two small things aside, a great stay and the weather was on our side.

Stayed in May 2025

Great location, clean rooms with a lovely view of the beach

Stayed in April 2025

Some of the rooms are slightly noisy

Location was amazing Hotel was clean and tidy, staff were great

Stayed in April 2025

Would be good to have an armchair or two in the room

Lovely location and view - great staff

Stayed in April 2025

Great hotel in a wonderful location,only issue the breakfast at £25 per head is too expensive

Stayed in April 2025

Location is amazing and the hotel is beautiful.

Stayed in March 2025

Incredible location right next to the beach with amazing views. Lots of amenities - cinema, gym, spa, pool! The place was spotless, the staff were so attentive and friendly. The service was brilliant. The breakfast was huge and tasty

Stayed in March 2025