Grasmere, Grasmere, LA22 9SW, United Kingdom
Based on 989 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
9.5
Facilities
7.8
Staff
8.7
Value for money
7.5
Free WiFi
7.6
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End of dialog contentReviewed: 31 October 2024
Stephen
United KingdomNothing
Plenty of car park space, room was lovely and clean, breakfast was very good plenty of choice. Lovely grounds around the hotel.
Stayed in August 2024
Reviewed: 23 October 2024
Jannine
United KingdomRoom was very nice, food was great, staff were excellent.
Stayed in September 2024
Reviewed: 18 October 2024
Mark
JerseyFurnishings were a bit tired
Architecture, period features, garden and location
Stayed in October 2024
Reviewed: 12 October 2024
Liz
United KingdomFood rather dull - though being able to get bar meals from 12 to 9 pm was good.
Central to the village, and for walks - no need to drive.
Stayed in October 2024
Reviewed: 10 October 2024
Stephen
United KingdomReception staffed more often at key times.
Location and price
Stayed in October 2024
Reviewed: 8 October 2024
Neil
United KingdomNothing really. If I had to find something I'd say the room was a little warm during the night for me as I like to sleep with my room cool at home. But My wife thought the temperature was ok.
The staff were great. Made us feel very welcome. The food was great. We went back the following day after a hike to have our dinner before driving home as the food had been great the night before. The room was nicely presented, the bathroom a nice size and the shower cubicle a good size as well. The shower was a power shower and just what we needed after a long day hiking. The bed was very comfy. The rooms were well equipped with a kettle, hairdryer, heated towel rail, wardrobe and drawers and a TV. It's situated in lovely grounds and gives excellent access to the town and nearby hiking trails. The breakfast was also good.
Stayed in October 2024
Reviewed: 7 October 2024
Miriam
United KingdomRooms are quite small. Although hotel us lovely it’s looking a bit tired
Great staff. Excellent location. Nice restaurant
Stayed in October 2024
Reviewed: 7 October 2024
Patricia
United KingdomThe rooms were a little tired and needed updating. I thought we paid too much as I would have expected luxurious for the price and a pool that was in use.
The hotel was in a wonderful location with nice rooms and ensuite bathroom. Great breakfast.
Stayed in October 2024
Reviewed: 6 October 2024
Eileen
United KingdomIts advertising as a spa and we paid 169 for one night only to be told the pool was not in use and hasn’t been since January Breakfast was very nice
The surroundings
Stayed in October 2024
Reviewed: 6 October 2024
Jim
United Kingdomnothing
Lovely views, at the front we stayed in Room 14. nice spacious room, coffee and tea maker, great breakfast.
Stayed in October 2024
Reviewed: 4 October 2024
Paul
United KingdomJust found out it's closing for a year. It's having a massive refurbishment.
Location
Stayed in October 2024
Reviewed: 1 October 2024
Phil
United KingdomN/A
Perfect location Very comfortable Excellent housekeeping throughout
Stayed in October 2024
Reviewed: 1 October 2024
Linda
United KingdomRoom was very small (although measurements were quoted when booking), breakfast was OK but cooked breakfast was all fried.
Excellent location, hotel was very clean.
Stayed in September 2024
Reviewed: 1 October 2024
Paul
United KingdomFelt sorry for staff as they seemed understaffed
Great facilities comfy and spacious room
Stayed in September 2024
Reviewed: 30 September 2024
Gary
United KingdomNothing
Polite and helpful staff
Stayed in September 2024
Reviewed: 29 September 2024
Yolande
United KingdomThe duvet didn't fit the bed and the sheets were too small exposing a worn-out mattress. The room was not clean and the shower was blocked cresting a pool of water while showering.
A beautiful old hotel in a tranquil environment. Grasmere is a beautiful town and it was lovely staying here. William's Bar and the food were great
Stayed in September 2024
Reviewed: 29 September 2024
Nicola
United KingdomTemperature from bathroom in our room was too hot and couldn’t control it to turn down
Cosy and good location
Stayed in September 2024
Reviewed: 28 September 2024
Ethel
United KingdomThe disabled room (which was good) was near to the disabled parking, but quite a distance from the dining room.
Breakfast was good.Waiters were helpful.
Stayed in September 2024
Reviewed: 28 September 2024
Gordon
United KingdomOnly once was the food hot, most of the time it was luke warm. And this was the case with most evening meals, vegetables were mostly luke warm or almost cold. Difficult explaining this to waiting staff as they didn't quite understand you.
The range of choices was good.
Stayed in September 2024
Reviewed: 27 September 2024
Kathleen
United KingdomExcellent food
Stayed in September 2024
Reviewed: 25 September 2024
Helen
United Kingdomspace for gathering breakfast was a bit tight
staff were fabulous, food was good, , lovely place and very clean, good parking
Stayed in September 2024
Reviewed: 23 September 2024
Kathryn
United KingdomThe restaurant
The room and hotel were beautiful, cosy, clean and very welcoming. We were disappointed with the restaurant as it was just like a pub and not a restaurant at all. In the evening the communal areas were cold. As a non drinker I felt the choice of drinks from the bar was limited. The breakfast was excellent.
Stayed in September 2024
Reviewed: 22 September 2024
Anne
United KingdomSome communal parts of the hotel are a little tired.
Beautiful building gardens and location are superb
Stayed in September 2024
Reviewed: 22 September 2024
Carol
United KingdomI do not mind pets in the dining room but do not really like to see them eating in the dining room.
In the centre of town with parking and a restaurant.
Stayed in July 2024
Reviewed: 21 September 2024
F
United KingdomNo tissues or toiletries. Confusion about servicing bedrooms and free drinks offer. £15 for afternoon tea which consisted of 4 teabags and hot water and milk. Had to carry ourselves with no service. Smoking outside front door should not be allowed as it drifted up to our bedroom. Very obvious shortage of staff. Some reception areas not serviced. Bed in one bedroom was unacceptable, base overhung mattress by a foot and difficult to get around. Couldn’t be sorted by staff.
Staff great. Breakfast choices limited and not attractive display. Needs more space. Dinner was ok but perhaps needed more variety across the week.
Stayed in September 2024
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