The hotel is housed in a charming, older building. While this doesn’t compromise the quality of its services or amenities, it’s worth being aware of beforehand.

Exceptional location in the core of the city centre and right next to the red jet boats port. Amazing breakfast and very kind staff. Comfy room, well lightened and with all needed for a pleasant stay.

Stayed in August 2025

All good staff so helpful and friendy

Stayed in August 2025

Nothing

Perfect location for pedestrians

Stayed in August 2025

Room was hot, no air conditioning

Room, location, and food

Stayed in August 2025

Nothing

Convenient for the Red Jet terminal and the venue (Northwood House) for the Isle of Wight Prom Festival we were attending.

Stayed in August 2025

WiFi was very weak in my room.

Close to everything.

Stayed in June 2025

The breakfast was a bit underwhelming. For £12.50 I would personally expect more, 2 sausage and bacon was great but 1 of everything else. You do get the extras on the side, fruit,yogurt ect but was expecting a little bit more,like extra toast,hash brown,ect. And I was looking forward to trying the roast dinner or something else off the menu, but when I went to the restaurant, they told me there wasn’t a lot of food left so didn’t bother ordering anything. As much as I liked the room, it was BOILING hot, I had sweat dripping from my face unless i was directly in front of the fan they thankfully provided. The bedroom window was unable to be opened due to the safety with I understand but something must be able to be done cus it was so hot in here.

My room was very cosy with a good sized bed, almost double size when I booked a single. I like the vintage furniture. The location was brilliant, right off the ferry port. The staff was super friendly, and welcoming. They saw I was a solo traveler so made sure I was okay at all times. They aloud dogs inside so was lovely to see the dogs. The room was clean, tidy and cosy. A really nice view from the beer garden and close to all the shops and places to eat.

Stayed in August 2025

Rooms are a little tired

Landlord and landlady friendly, chatty, informative and made the stay unique.

Stayed in July 2025

Room was very warm and couldn’t open the windows , although a fan was provided which helped.

Great location and lovely room with a great view.

Stayed in August 2025

lots of stairs and no lift. it was Cowes week, so a bit noisy outside which of course cant blame hotel.

The Staff were all very helpful and friendly. the place was clean, it was in a great location and breakfast was outstanding, for choice and value.

Stayed in August 2025

Room needed the fan on

Really nice staff and helpful with our bikes. Great location

Stayed in July 2025

Beds were hard and bathroom needed some attention

Staff were very helpful and welcoming.

Stayed in July 2025

Delicious breakfast

Stayed in July 2025

The staff were really kind and attentive if something was needed. The breakfast was a good selection and well made. The location is very close to the travel link to the mainland.

Stayed in July 2025

It was exceptionally hot weather and the room was very hot as no air conditioning. There was, however, a fan which had been put on prior to our arrival in an attempt to keep the room as cool as possible for us.

Lovely friendly staff and great location for Cowes

Stayed in July 2025

shower

Everything.

Stayed in July 2025

Room was a bit tired and cramped

Friendly staff, excellent breakfast

Stayed in July 2025

N/A

Characterful, clean, comfortable and welcoming!

Stayed in June 2025

Bed was a little uncomfortable due to mattress but managed to sleep through noise on busy Friday evening.

Warm friendly welcome, honesty about likely noise from street. Large bedroom high ceilings and much needed fan. Spacious room had two armchairs. Excellent breakfast

Stayed in July 2025

The staff are so friendly and helpful, the location couldn’t be better.

Stayed in July 2025

Feel the hotel and accommodation areas could do with a spruce up. Our bathroom definitely needed an upgrade and a deep clean. It's not a place to stay if you cannot manage stairs as it's an old building of character so no lift. Rooms would really benefit from an update of soft furnishings.

Hosts were extremely friendly and helpful. Location was very good for visiting marina that we needed. Good choice for breakfast. Bedding was very clean and comfortable.

Stayed in July 2025

Bathroom needs upgrading toilet needs some attention (thorough clean). Door stop in middle Of the bathroom floor which I hit several times

Lovely property - friendly and helpful staff - great breakfast

Stayed in July 2025

No lift, stairs only, a bit of an effort going up with luggage.

A bath and lots of hot water.

Stayed in June 2025

Air con required. Opening of windows difficult and when open, noise level very high from street below

Breakfast and location

Stayed in June 2025