Reviews of Velvet Hotel 4 stars
2 Canal Street, Manchester, M1 3HE, United Kingdom
#35 of 116 hotels in Manchester
Guests' ChoiceReview score
Based on 2080 hotel reviews
8.5Score breakdown
-
Cleanliness
9.1
-
Comfort
9.1
-
Location
9.2
-
Facilities
8.7
-
Staff
9.2
-
Value for money
8.3
-
Free WiFi
8.0
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 1 June 2024
Chloe
United Kingdom2 reviews10“Our stay was clean, fresh, luxurious and comfortable which is the main thing.”- • Leisure trip
- • People with friends
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
The only thing I didn’t like is that you get an £100 deposit taken off which was actually more than our room but It’s not a big deal at all because you get that deposit back. I received mine back straight away.
Staff were really friendly. The room was beautiful and good value for money. Me and my friend loved our stay and will be back again.
Stayed in May 2024
-
Reviewed: 31 May 2024
Wilson
United Kingdom2 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted via mobile
Surrounding area. Excellent food and very comfortable rooms.
Stayed in March 2024
-
Reviewed: 31 May 2024
Francis
United Kingdom3 reviews9.0“Great hotel easy check in”- • Leisure trip
- • Couple
- • Cosy King Room
- • Stayed 1 night
- • Submitted via mobile
Noisy at night outside
Great location
Stayed in May 2024
-
Reviewed: 30 May 2024
Laura
United Kingdom3 reviews1 helpful vote10“Clean , comfortable stay right on canal street”- • Leisure trip
- • Couple
- • Cosy King Room
- • Stayed 1 night
- • Submitted via mobile
It was situated right on canal street , the staff were very helpful and the property was clean and comfortable
Stayed in May 2024
-
Reviewed: 29 May 2024
Harriet
United Kingdom6 reviews7.0“Great location, good room”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Room a little dated, few chips in the bathroom, aircon very loud and not very cold,
Good location, comfy bed, big tv,
Stayed in May 2024
-
Reviewed: 29 May 2024
Gabrielle
Gibraltar13 reviews3 helpful votes9.0“Beautiful, comfortable hotel in the heart of the buzzing gay district”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
I liked everything
The location was amazing in the gay district, Prosecco on arrival, the bed was super comfy and the bathroom was amazing 🩷
Stayed in May 2024
-
Reviewed: 28 May 2024
Steve
United Kingdom11 reviews1 helpful vote10“Great hotel and staff!”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Great staff and facilities. Thoroughly enjoyed our stay
Stayed in May 2024
-
Reviewed: 28 May 2024
Barney
United Kingdom1 review8.0“Was very good staff was nice”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Chair was ripped and coming apart
Was a gorgeous room
Stayed in May 2024
-
Reviewed: 27 May 2024
Caroline
United Kingdom12 reviews9.0“Lovely short stay . Great location and great staff”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
Room was large and extremely comfortable. Just a small note - had a rear room and it was quite warm . Air con not great but manageable.
Location was excellent. Front desk staff were very professional and helpful. Restaurant very good and value for money
Stayed in May 2024
-
Reviewed: 27 May 2024
Chishamiso
United Kingdom1 review10Exceptional- • Leisure trip
- • Couple
- • Penthouse Suite
- • Stayed 1 night
- • Submitted via mobile
Nothing
The property is beautiful ,surprised my husband on his birthday and he loved the place.i booked the penthouse nd t was spacious and gorgeous ❤️❤️❤️
Stayed in May 2024
-
Reviewed: 27 May 2024
Paul
United Kingdom29 reviews10“Probably the best hotel in the North west :-)”- • Leisure trip
- • Solo traveller
- • Cosy King Room
- • Stayed 1 night
- • Submitted via mobile
Not one negative about this place
I love everything about this place! The rooms, the location, the staff. Cant recommend this place enough, its my goto place to stay in manchester. They even gave me an upgrade last night as a repeat cuatomer :-)
Stayed in May 2024
-
Reviewed: 27 May 2024
Clive
Jersey10 reviews1 helpful vote9.0“Great value with good location”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
Very good location, close to main train station and trams. Nice idea to offer a glass of Prosecco on arrival
Stayed in May 2024
-
Reviewed: 26 May 2024
John
United Kingdom2 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Couldn't fault anything, everything was exceptional.
Stayed in April 2024
-
Reviewed: 22 May 2024
Shaun
United Kingdom8 reviews1 helpful vote9.0“Great”- • Leisure trip
- • Family with young children
- • Cosy King Room
- • Stayed 2 nights
Room was great albeit my room was facing construction works
Stayed in May 2024
-
Reviewed: 22 May 2024
Gennine
United Kingdom7 reviews10“Best staff, quiet and great for business travel”- • Business trip
- • Solo traveller
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing, it was great .
Asked for a quiet room on account of business travel, was immediately accommodated and heard no noise all night from the room. Staff couldn’t be more helpful.
Stayed in March 2024
-
Reviewed: 22 May 2024
Gennine
United Kingdom7 reviews10“Lovely hotel, great staff, great stay, boutique feel.”- • Business trip
- • Solo traveller
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Not all rooms are equal, have stayed in the upper floor rooms and they are quiet and peaceful. But noticed that other floors are not as quiet or generous. Just a note when booking .
Home from home, great staff, great stay
Stayed in April 2024
-
Reviewed: 21 May 2024
Claire
Isle of Man3 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Lovely welcome drink and opulent room decor
Stayed in May 2024
-
Reviewed: 20 May 2024
Forster
United Kingdom3 reviews7.0“£100 deposit really pissed me off.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
They took a £100 deposit for a mini bar I didn't want or request. What really annoyed me was there was no milk for my coffee in the morning. Also no instant coffee just a stupid coffee machine I couldn't use.
They hotel it's self was wonderful really nice. The staff were nice.
Stayed in May 2024
-
Reviewed: 18 May 2024
Eoin
Ireland9 reviews10“Velvet Hotel Manchester, perfect for couples and exceptional location.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 4 nights
- • Submitted via mobile
Very little if anything. Maybe a couple more sockets in the room would be helpful and some complimentary water would be nice. Otherwise no complaints at all.
Our room was beautiful and a touch quirky in a good way. Excellent use of space and plenty of storage space. The wifi is exceptional. Any requests we made were sorted out immediately by the staff on duty. All staff were very helpful and friendly but a special thanks to Nathan. We were lucky enough to deal with him mostly and he is a wonderful representative of the hotel. He's knowledgeable helpful friendly polite and a genuine asset to the Velvet Hotel. He really made our trip. Would highly recommend the Velvet Hotel. The rooms were exceptionally quiet even when the hotel was full. We didn't hear any noise from other guests at any stage. My wife and I loved the hotel and its location. We were made feel right at home as soon as we checked in. We would definitely recommend it to anyone and we would love to return in the future. Parking is quite easy given how centrally located the Hotel is and there are plenty of options to choose from but a car really isn't necessary.
Stayed in May 2024
-
Reviewed: 18 May 2024
Georgina
United Kingdom29 reviews8.0“Not all that. But better than a lot of others.”- • Leisure trip
- • Couple
- • Penthouse Suite
- • Stayed 7 nights
- • Submitted via mobile
Room a bit depressing. Plug sockets and light switches in funny places. Very noisy neighbours. Finishing touches not great such as rusty plug in bath and sinks, big sofa with.a cheap stretchy cover on. Not a standard I would expect for a signature suite. We also ate in the brassiere and waited over an hour to get our food. One meal great, another not. Very warm and stuffy and air con not great.
Good location, staff friendly. Lovely bath. Clean. Lovely comfy bed.
Stayed in May 2024
-
Reviewed: 16 May 2024
Steven
Ireland115 reviews22 helpful votes8.0“Great Location”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
Shower over bath was a bit tricky to get in and out of.
Great location in the centre of Manchester - 3 minute walk from train station. Nice on site restaurant, friendly staff and quirky rooms.
Stayed in April 2024
-
Reviewed: 16 May 2024
Wendy
Australia9 reviews10“Deluxe hotel with picture perfect rooms”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
Location! Deluxe hotel with picture perfect rooms! Restaurant was lovely & choice of food A+
Stayed in May 2024
-
Reviewed: 12 May 2024
Amardeep
United Kingdom6 reviews7.0Good- • Leisure trip
- • Couple
- • Cosy King Room
- • Stayed 1 night
- • Submitted via mobile
We were a bit disappointed with the tv, it didn’t have Netflix or Amazon and you were unable to cast to screen, for the price you would expect an updated tv
The room aesthetics is very pleasing on the eye, the dark theme looks great
Stayed in May 2024
-
Reviewed: 12 May 2024
Laura
United Kingdom1 review10“Room was 1st class, had a lovely stay. Would definitely recommend.”- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 1 night
- • Submitted via mobile
Couldn't fault anything
Fantastic location.
Stayed in April 2024
Guests also reviewed these properties:
-
Casa JolandaBellinzona, Switzerland
-
Hostal RiosBolonia, Spain
-
-
Vacation house LovinacLovinac, Croatia
-
Atlantic Palm BeachAgadir, Morocco
-
Bio-Berggasthof BeckenbergbaudeKottmar, Germany
-
Apartment BrankoŠilo, Croatia
-
Geumsan Hanbang Spa Hotel HueGeumsan, South Korea
