Reviews of Windermere Central Hotel - Central Lake District Hotel in Windermere
17 Church Street, Windermere, LA23 1AQ, United Kingdom

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewWas a pleasant stay I liked the overall guesthouse and the room was pretty with good facilities and was clean.
Didn't feel very safe with the locks and the room was overall cramped i'm 5,6 and had to hunch over most the time. Was not the same as the image shown, same layout and vibe just in the attic and a lot smaller and warmer. Also due to room being so warm the UHT milk sachet had gone off and the thing that made me feel most on edge was being able to hear every word and sneeze and cough from the room next to us, walls were thin. We were in room 3.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewCute decor! Clean bathroom and comfortable bed.
No control on temperature, we were too hot.
Thank you, Grace. We're pleased you liked the décor, bathroom, and comfort of the bed and have noted your feedback regarding temperature control.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewCleaning was spot on
No shower gel in the shower and room isn't the size it shows in the pictures
Thank you for your review, Ali. We're glad you found the cleanliness up to standard and have noted your comments about shower gel and room size for review.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe location is fantastic, access to the property is simple and it’s nicely decorated
I don’t think it should be advertised as “hotel” it’s a guest house which needs making more clear. We also had an issue in the fact the beds are quite small
Thank you, Laura. We're pleased you enjoyed the location, décor, and easy access and appreciate your feedback regarding advertising and bed size — we’ll review these points.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat location. Modern rooms with a lovely en suite
Walls very thin so could hear everything next door
Thank you, Amanda, for your feedback. We're pleased you enjoyed the location and modern rooms and have noted your comments about noise between rooms for future improvements.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe location is great, only a few minutes from the station. The room was very clean and had all the necessary facilities.
The room was much smaller than expected, and the walls were very thin, so I could hear everything from the other rooms.
Thank you, Olivia. We're glad you found the location convenient and the facilities well equipped and clean. We've noted your comments about room size and soundproofing for review.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewNothing about the property, only the location.
The place was full of dust, the bathroom stunk of urine, it was not a double bed, it was a small double. The room was tiny with no real space, roof beams were super low, banged heads a few times, bathroom sink was tiny and you could not wash your hands without soaking the floor, floor was super creaky with loose floor boards, could hear everything from the next room and the rest of the building, it looks lovely in the pictures but the pictures are deceiving.
Stephen We're very sorry to hear that your experience didn’t meet expectations, Stephen. Your comments have been noted and will be shared with our team so we can investigate and improve. We appreciate you taking the time to share your feedback.
Stephen We're very sorry to hear that your experience didn’t meet expectations, Stephen. Your comments have been noted and will be shared with our team so we can investigate and improve. We appreciate you taking the time to share your f… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewVery good accommodation. Great location in Windemere and on the main road to other places so very easy to get around. A lot in the area. The room is small but ideal for a base and the room we had had toilet and shower so was great.
Thanks so much for your kind review, Daniel. We’re really glad you enjoyed your stay and found the location convenient for getting around. It’s great to hear the room worked well as a base for your trip.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewSuper clean and smart. Really good location close to station, restaurants, buses and shops.
Missing a hand towel.
Thanks for your lovely review, Destiny. We're so pleased you found the place super clean and in a good spot. We’ll make sure the missing hand towel is looked into.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewJust to note this isn't a hotel its a hostel We got given our codes by txt the day of our booking to get into the hostel. (Main door seen in pics & room door on floor 1) No staff there ( you will not see anyone ) But was nice and clean 😁 Very happy and liked the fact we could take our dog, Theres a note board in the room on how you pay for dogs. We did that day of leaving in cash. The Room was lovely , we stayed in room 2 for 2 nights, had our own toilet/shower came with 2 large towels and 1 hand towel Had kettle , tea/coffee and cups/glasses Hairdryer in draw And right by the little village around shops and lovely walks. Parking can be tricky, so we put our in the train station and paid, which in a 2 mins walk away. The only thing I would say is there is no fan in the room and the room was warm, luckily we brought our own, but wanted to note that 😁 We had a great stay and would stay again Thanks
Thank you for the helpful and thoughtful feedback. We’re delighted you and your dog enjoyed your stay in room 2, and it’s great to hear you appreciated the setup and location. Noted on the fan, we’ll keep that in mind for the future.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewRoom was clean, comfortable & had everything you need for a few days away. Location was close to everything you need & parking wasn’t an issue.
Nothing. The stairs might not be ideal for older people but fine for us.
Thanks, Shona, we're so pleased to hear you had a lovely stay and that everything in the room met your needs. We really appreciate your kind comments and hope to welcome you back soon.
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewNice location, clean, comfortable
Other guests were stomping around, TV didn’t work and the room was a little bit small
Thank you for your feedback, Lucy. We're glad you enjoyed the location and found the space clean and comfortable. Apologies about the TV and noise, we’ll take a look into those.
Reviewed: 23 May 2025 · Stayed in March 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewThe bed wasn’t very comfortable the mattress was rather hard and difficult to get a good nights sleep.
Hi Kathryn, we are sorry to hear that the bed conditions did not meet your expectations, we will bring this information into consideration, to try and improve it for future guests. We hope that this did not ruin your whole experience at Windermere Central Hotel because we would love to see you again at one of our properties in the future! Kind regards, Ridgestone Team
Hi Kathryn, we are sorry to hear that the bed conditions did not meet your expectations, we will bring this information into consideration, to try and improve it for future guests. We hope that this did not ruin your whole experience at Win… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe venue is located in a strategic position not far from the station and the streets where you can find restaurants and pubs. The room is overall cosy and pretty quirky in style, with new appliances, wall coverings, and details. Wee opted for this as it was good bargain compared to other locations in the area during the bank holiday weekend.
The name "Central Hotel" is definitely misleading as, in actual facts, this is a guesthouse! There is no reception (you go through self-checkin), and the room and bathroom are tiny. The roofline is really low on a side and this makes it hard to access part of the bed (get ready to bang your head multiple times). Further to this, the acoustic insulation is not great, and you can hear everything from the street and the adjacent rooms.
We are sorry to hear about the issues which occurred during your stay, thank you for informing us as we will improve this for future guests. We hope to welcome you back again soon!
Reviewed: 9 May 2025 · Stayed in May 2025
Verified review*The room was beautiful *Great location walking distance to everything! * Easy and fast check in (clear instructions)
*The stairs were very steep *Would have been helpful to have a picture of the front door.
Thank you for your kind review, we will also take this feedback into consideration for the future, we would love to welcome you back again soon!
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewCouldn’t recommend this hotel enough! Great location and facilities, very clean and the customer service was great and very helpful :)
Hi Amelia, we are so glad that the location & facilities were perfect for you and the customer service was very helpful! We hope to see you back in the future.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe furnishing was aesthetically pleasing
The radiator was stuck on full heat despite ‘turning off’ the radiator making it unbearable to be in the room and unable to sleep The entrance was poring with water from the smoke detector ( huge health and safety risk!)and leaking water from the low ceiling on the stairs Extremely low ceilings in the bedroom with absolutely no warnings or signs ( another huge H&S failure) Quite a tight squeeze for two people in this room. The bathroom was very small and limited space to use the toilet, the bathroom door also didn’t close properly. Also, be mindful of parking outside as the ticket warden is very keen !!! All in all, we feel like we have heat stroke and concussion but the decor was nice.
Dear Ebony, thank you for your feedback, and we’re truly sorry to hear about the issues you encountered during your stay. We take your concerns about the radiator, water leaks, and health and safety very seriously. We are urgently investigating the radiator issue and the water leakage to ensure that these problems are resolved immediately. Regarding the parking, we understand how important it is to be aware of local regulations, and we’ll make sure this is better communicated for future stays. We’re glad you liked the decor, but we sincerely apologize that the overall experience did not meet expectations. Your feedback is vital in helping us improve, and we’re committed to resolving these issues for future guests.
Dear Ebony, thank you for your feedback, and we’re truly sorry to hear about the issues you encountered during your stay. We take your concerns about the radiator, water leaks, and health and safety very seriously. We are urgently investiga… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThe location was very good.
Very uncomfortable beds, very hot and unable to open the window, room next door very noisy and kept us awake until gone 3am, stairs very steep and difficult when offering ‘pet friendly’ to get things to the room. Tea and Coffee facilities had not been replenished in the room and the floor hadn’t been vacuumed - had better nights and rooms in YHA
Hi Keith, thank you for your feedback, and we're sorry to hear that your stay did not meet your expectations. We apologise for the discomfort caused by the bed, room temperature, and noise from neighbouring guests. We also regret that the tea and coffee facilities were not replenished and the cleanliness fell short — this is not the standard we aim to uphold, and we will be addressing this with our housekeeping team. Your feedback is valuable, and we’ll be taking it into account as we work to improve the guest experience.
Hi Keith, thank you for your feedback, and we're sorry to hear that your stay did not meet your expectations. We apologise for the discomfort caused by the bed, room temperature, and noise from neighbouring guests. We also regret that t… Show more