Nice lobby, great breakfast, lots of parking spaces, good swimming pool

Stayed in August 2025

The vast estate was beautiful to walk around and peaceful

Stayed in August 2025

There isn’t much to do for kids besides a small playground and you’ll need a car if you stay at this hotel and plan to go out. The family rooms are away from the main building.

This is a nice hotel for conference, seminars, weddings and if you are into golf. Rooms and ground were clean. Breakfast was ok if you like English breakfast but nothing special. Staff was accommodating.

Stayed in August 2025

Swimming pool accessed by the bar. Surely an adaption could be made. Not many people would want to walk through the bar to the pool.

Beautiful setting and set out of reception

Stayed in August 2025

Needed a car

Property was better than expected and room was very large.

Stayed in August 2025

Dinner service was not up to standard. I waited 50 minutes for my food and when it finally arrived the main course came out before the starter. When I complained I was not offered anything other than a sulky apology. I did press this and was eventually not charged for one of my drinks. Not really the standard I'd expect from this hotel.

Easy arrival process and ease of booking.

Stayed in August 2025

Pillows

Good drink stations

Stayed in August 2025

Driving out in the dark signs could be bigger as went the wrong way

Clean modern and in nice setting

Stayed in August 2025

Not enough electric charging points. Big queue for coffee machine at breakfast, only one working and no other option.

Great location, good playground for the kids, big clean rooms

Stayed in August 2025

It was all perfect apart from the fact that there was a large conference, which meant on the first day it was very busy, noisy and messy. Not the fault of staff, who tried their best to accommodate our needs.

Good Location, close to all the attractions we wanted to visit, yet set amongst large grounds with a grand mansion house.

Stayed in August 2025

Although it is a 4 star hotel, there was no hairdryer in the room. Breakfast buffet was very basic compared other 4 star hotels.

Location is beautiful, quite and relaxing.

Stayed in August 2025

Nothing it was great

Lovely peaceful setting. Great facilities. Breakfast was amazing!

Stayed in August 2025

Na

Clean / great value /lively food

Stayed in August 2025

Room has not been cleaned properly. There were hair accessories and sweet wrappers on the floor. Hairdryer did not work. Also there was a pair of dirty knickers over a light on the grounds for the entirety of our stay. Places aren’t signposted very well.

Beautiful location Nice breakfast Bar staff very pleasant

Stayed in August 2025

Bathroom needed a bit of tlc and would have been nice for a wider range of cold breakfast items (salmon, ham cheeses)

Great stay, the room was comfy and clean. Staff were really friendly and helpful. The pantry is a great addition for late night snacks and fox teddy. Would stay again if in the area

Stayed in August 2025

Lengthy check in process on late check in. Had previously made arrangements with the hotel and still took 10-15 minutes to check in due to computer issues. Was given vague directions to our accomodation (in a separate building from reception) and no parking was available when we got there. Also charged an extra £50 on top of room rate, and only told it was a pre-authorisation charge when questioned the next morning. I'm OK with these being charged but would prefer I'm told up front rather than having to question charges on my card after the fact.

Beautiful grounds, nice, clean rooms and great facilities. Breakfast was very good and staff were all friendly and approachable.

Stayed in August 2025

No bus stop near by 45 minute walk to get to a bus stop requires a car if staying here

I liked the breakfast had a nice gym and pool and a nice room

Stayed in August 2025

If you do not own a car it is quite difficult to move from the hotel to Reading on foot.

Beautiful property, clean room, variety of foods for breakfast.

Stayed in August 2025

Taking all of our luggage out of the car to be told we were not in the main building, so had to put it all back in again...after a long day and check in at 9.30 pm this was a bit frustrating but the lady on the desk did try to resolve it by asking if my daughter and I would share a double bed then we could stay in the main part...unfortunately we didn't really want this. The rooms for such a beautiful place are a bit devoid of character. The bathrooms are outstanding, but the rooms themselves are really bland ..the only thing letting down a full score.

Wow, the location was amazing! The staff especially the lady on breakfast were so friendly ( that's how you do customer service). The place itself is imposing and grand but the friendliness of the team makes it have a non-pretentious feel. Breakfast itself is one of the most impressive I have experienced.

Stayed in August 2025

No bottled water in the room, the breakfast was average.

Nice hotel and location. Comfortable bed.

Stayed in August 2025

Initially feeling like we had been catfished, the listing should be more transparent about the accommodation. The Mansion House (white building) has various eating options but when we asked on checking in we were told there’s a bar and restaurant where our room was, ie in brown building, so it seemed we were not welcome to use these facilities - there was a Tapas restaurant that I liked the sound off… The bar in the other building was heaving with golfers so we couldn’t find anywhere to sit for a meal so went to the restaurant which was nice but menu was not very extensive. View was of the service yard and the glass bottles were emptied at 2am….there was a wedding on so I guess more empties than usual but surely it could have waited till the morning rather than wake everyone up. TV didn’t work but that didn’t bother us as only there for the night.

Firstly to note there are two buildings on site and the listing features an outside photo of the stately home building - we arrived here to be told (by snooty receptionists) that we were in the other ‘brown’ building but they could check us in here. However this building was amazing inside, an Avenue lobby with seating areas, restaurant, bar, outside seating and room was lovely as was modern bathroom. Breakfast was fantastic and restaurant was good for evening meal but menu limited for our tastes.

Stayed in August 2025

Breakfast perfect

Stayed in August 2025

That we couldn't open the window in the room more than an inch (due to safety) - that made me feel a little claustrophobic.

Good enough breakfast. Nice reception area and staff. Good parking and nice atmosphere. Bedroom was comfortable and clean.

Stayed in July 2025

There was a golfing presentation in the bar area on the Sat evening which was VERY noisy and would have been better suited to a private room. Quietened downater thank goodness!

Very dog friendly which was great for us. Staff were friendly and efficient. Extensive grounds for long walks. Food standard was good at dinner and breakfast.

Stayed in August 2025