Reviews of YHA Berwick 4 stars
Dewars Lane Granary, Dewars Lane,, Berwick-Upon-Tweed, TD15 1HJ, United Kingdom
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewStaff were amazing! Location really wonderful, lots to do and see.
Thanks for your really positive review. Super happy you enjoyed your stay with us. We look forward to seeing you again. All the Best YHA Bewick
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewCentral location, family friendly, clean. Lovely shared cafe area. Didn't use cooking amenities but looked plentiful and very clean. Staff very friendly. Parking, would recommend off loading car and then moving your car to Quayside car park for 24 hours free parking if your exploring the local area, otherwise on YHA car park your restricted to only 2 hours from 10am. Overall a fabulous lovely place, would definitely use again
Inflated price compared to the next week, but understand supply and demand. Wasn't fully clear that all people over age of 16 needed photo ID to check in, maybe make that clearer, as only person over 18 brought ID, thankfully 2 17 year olds had photos of passport on phone. On day of departure cleaning staff entered bedroom at 9am whilst my children where getting changing, apologised, but check out time isn't till 10am, so maybe something for management to look into, if key cards not handed back, maybe cleaning staff should not be allowed entrance into bedrooms, to stop any unfortunate incidents
Thank you very much for your review, we are really happy you enjoyed all of your time here at YHA Berwick. We have addressed the issue with our housekeeping staff, unfortunately they misread the information that morning resulting in an over eager cleaning of your room. We would love to have you stay again. All the Best YHA Berwick
Thank you very much for your review, we are really happy you enjoyed all of your time here at YHA Berwick. We have addressed the issue with our housekeeping staff, unfortunately they misread the information that morning resulting in an over… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIt was great location
Very unclean Stains on the floor and walls Loud noise from the lift and doors
Thank you very much for your review, we have taken all of your comments on board and have addressed the issues.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt’s location is great in Berwick and the place has a lovely buzz about it.
The lack of a television in the bedroom!
Thank you for your review. Whilst we don't have TVs in the rooms you are always more than welcome to use the one on the 5th floor in our self catering space, or just ask the staff for the buttons for the TV in the cafe, always more than happy for the guests to choose what to watch. All the Best YHA Berwick
Thank you for your review. Whilst we don't have TVs in the rooms you are always more than welcome to use the one on the 5th floor in our self catering space, or just ask the staff for the buttons for the TV in the cafe, always more than hap… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewAwesome location Great staff Lively building
Not as clean as it could be in the rooms - esp the shower
Thank you very much for your review. We are in the process of replacing our showers one by one, its a lengthy process but we have taken guess feedback on board and are fixing this. Thanks YHA Berwick
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewVery friendly staff it was value for money we will be going back
There was nothing we dident like
Thank you very much for your review, we are really happy that you enjoyed every part of your stay and that the staff looked after you so well. All the Best YHA Berwick
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location. Really helpful staff. Clean accommodation. Overall very good.
Thank you very much for your review, we are really happy you enjoyed your time here and the staff looked after you well. All the Best YHA Berwick
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewFriendly welcome, helpful staff. Nice surroundings nice cafe. Breakfast buffet was good.
Unclear information (before arrival) on parking. Bed not very comfortable. Auto light in the toilet switched off every 30 seconds.
Thank you very much for your review, we are really happy the staff were helpful. We will make sure that the light timer is adjusted, thank you for bringing it to our attention. All the Best YHA Berwick
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFriendly, clean
No soap in bathrooms
Thank you for staying at YHA Berwick, we do provide hand soap in all of our bathrooms, but shower gels etc are not provided. All the Best YHA Berwick
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewRoom was hot. The bathroom light and fan coming on in the night (
Thank you very much for your review, it was especially warm in Berwick with the heat wave, we do have fans in reception that are always available for our guests. All the Best YHA Berwick
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGood comfy room, nice building , good kitchen and chill space
If the door hinges can be adjusted ?! They close with a bang , which isn't great at 6am..
Thank you for your review, we will absolutely go and check those door closers, thank you for bringing it to our attentions. All the Best YHA Berwick
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGood location in a historical town.
Checked in after a cycle from Newcastle only to be told there was no running water in the building or room. This was then compounded by there not being a delivery of towels and weren't offered an alternative. We had to ask for tea towels and bed sheets to dry ourselves. The communal WC on the 3rd floor next door to our room was out of order and left a horrendous smell down the whole coriridor. To top off this disaster stay there was a thrash metal band playing loudly in one of the bedrooms/communal areas in the building. Thankfully they'd stopped by 10pm but it was actually laughable how bad this was. We even had to pay for a bottle of water from the downstairs, not even a suggestion of compensation. Avoid like the plague.
Hi Andre, Thank you for your review. We are happy you enjoyed the location within our historical town. We do on occasion have issues with our water pressure, I'm sure you will be happy to hear that this is in the process of being fixed. Its great that you were able to use the showers during your stay. We had a slight error with a misdelivery which resulted in us being short on towels, but glad there was an alternative. we do rent out our conference space until 10pm as stated and its a great community hub for all to use, im sure the band would have loved you to go up and hear it properly. All the Best YHA Berwick.
Hi Andre, Thank you for your review. We are happy you enjoyed the location within our historical town. We do on occasion have issues with our water pressure, I'm sure you will be happy to hear that this is in the process of being fixed. Its… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewComfortable, easy and clean accomodation in perfectly renovated old granary.
Thank you very much for your great review, we are really happy you enjoyed your time here with us. All the Best YHA Berwick
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff were very welcoming and chatty. The facilities: room, food, access were excellent. The location couldn't have been better. Everything was outstanding.
Can't fault YHA Berwick.
Thank you so much for such a lovely review, we are really happy that we were able to provide you with such a positive experience. All the Best YHA Berwick
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewLovely
Dear Jamie, You have given us quite a poor review, let me reply in kind. You were over an hour and a half late checking out, after being asked nicely by our staff a number of times. Once we were in to clean said room, we found several indications of smoking in the room alongside evidence of drug paraphernalia (bags of white powder). Two of our staff were physically sick after entering the bathroom/shower area which smelled of Urine/Ammonia. I know all of this as I was one of the staff that was sick while cleaning this room... We have photo evidence of all these findings, which have been passed to our central office and to the Booking.com team. This room alone took several hours to clean. This is the reason you were charged an extra cleaning fee post departure. If you would like to discuss this further please do get in touch. From Paddy Duty Manager YHA Berwick berwick@yha.org.uk 01289 304518
Dear Jamie, You have given us quite a poor review, let me reply in kind. You were over an hour and a half late checking out, after being asked nicely by our staff a number of times. Once we were in to clean said room, we found several ind… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewIt was comfortable & in a good place
It was quite expensive & the website is difficult to understand the rooms on offer.
Thank you very much for your review, the prices do tend to increase over the school summer holidays. Many Thanks YHA Berwick