Hodnocení – Zedwell Hotel Piccadilly Circus

Hello Milan, thank you for your kind words! Tamanna will be so happy to hear your appreciation. We’re glad she could make your stay smoother and more enjoyable. We look forward to welcoming you back to Zedwell Piccadilly soon! Be well...Zedwell, Guest Experience Team Zedwell Family

Hello Milan, thank you for your kind words! Tamanna will be so happy to hear your appreciation. We’re glad she could make your stay smoother and more enjoyable. We look forward to welcoming you back to Zedwell Piccadilly soon! Be well...Zed… Zobrazit více

Hello Patrik, thank you for your lovely review! We’re delighted you enjoyed our unbeatable central location and felt you had everything you needed close by. Our minimalist rooms are designed to provide a calm, restful space to recharge after busy days exploring London. We look forward to welcoming you back and truly appreciate your recommendation. Be well...Zedwell, Guest Experience Team Zedwell Family

Hello Patrik, thank you for your lovely review! We’re delighted you enjoyed our unbeatable central location and felt you had everything you needed close by. Our minimalist rooms are designed to provide a calm, restful space to recharge afte… Zobrazit více

Hello Matěj, thank you for taking the time to share such detailed feedback. While we're glad you enjoyed our central location, we’re truly sorry that your experience didn’t reflect the calm and comfortable stay we aim to provide. We understand the window-free design can feel disorienting for some guests — it’s intended to create a quiet, sleep-enhancing space, but we appreciate it’s not for everyone. Most concerning, however, is the delay with your check-in and the unacceptable condition of your room. Please accept our sincere apologies — this is far from our usual standard, and your comments have been shared with our housekeeping and maintenance teams for urgent review. If you’re open to giving us another chance in the future, we’d love the opportunity to offer a better experience from the moment you arrive. Be well...Zedwell, Guest Experience Team Zedwell Family

Hello Matěj, thank you for taking the time to share such detailed feedback. While we're glad you enjoyed our central location, we’re truly sorry that your experience didn’t reflect the calm and comfortable stay we aim to provide. We und… Zobrazit více

Hello Jitka, thank you for your feedback. We’re delighted you enjoyed our unbeatable central location—perfect for exploring London’s vibrant West End and nearby attractions. We understand the windowless rooms are a unique feature and not everyone’s preference. Our design focuses on creating a calm, distraction-free environment to help guests enjoy a great night’s sleep amidst the city buzz. If you have any questions or need assistance during a future stay, our team is always here to help. We hope to welcome you back soon! Be well...Zedwell, Guest Experience Team Zedwell Family

Hello Jitka, thank you for your feedback. We’re delighted you enjoyed our unbeatable central location—perfect for exploring London’s vibrant West End and nearby attractions. We understand the windowless rooms are a unique feature and not ev… Zobrazit více

Hello Radka, thank you for your feedback. We’re sorry to hear that sharing one large blanket was uncomfortable for you. Your comfort is important to us, and we’ll make sure to review our bedding options to better accommodate guests sharing beds. If you’re ever staying with us again, please don’t hesitate to ask our team—we’re always happy to provide extra blankets or anything else you might need to make your stay more comfortable. We appreciate you taking the time to share and hope to welcome you back soon. Be well...Zedwell, Guest Experience Team Zedwell Family

Hello Radka, thank you for your feedback. We’re sorry to hear that sharing one large blanket was uncomfortable for you. Your comfort is important to us, and we’ll make sure to review our bedding options to better accommodate guests sharing … Zobrazit více

Hello Hana, thank you so much for the lovely words! We're so pleased to hear you enjoyed our helpful team, clean surroundings, and unbeatable central location. It means a lot to us that you had a great experience — we hope to welcome you back to Zedwell again soon for another peaceful stay. Be well...Zedwell, Guest Experience Team Zedwell Family

Hello Hana, thank you so much for the lovely words! We're so pleased to hear you enjoyed our helpful team, clean surroundings, and unbeatable central location. It means a lot to us that you had a great experience — we hope to welcome yo… Zobrazit více

Hello Markéta, thank you for sharing your feedback with us. We're glad you enjoyed your stay, but we do understand your concern about the lack of space and hooks for jackets. We strive to provide a comfortable experience, and we will certainly consider this as we look to enhance our facilities. For future stays, please don't hesitate to reach out to our team for assistance—we're always here to help with any extra needs! We hope to welcome you back soon. Be well...Zedwell, Guest Experience Team Zedwell Family

Hello Markéta, thank you for sharing your feedback with us. We're glad you enjoyed your stay, but we do understand your concern about the lack of space and hooks for jackets. We strive to provide a comfortable experience, and we will ce… Zobrazit více

Hello Daniel, thank you for sharing your thoughts. We are genuinely sorry for the inconvenience you experienced during your stay, and we deeply regret that the fumigation process impacted your experience. Regarding the bed bugs: We take such matters very seriously, and we apologise for the placement on a floor undergoing treatment. For future stays, we will ensure that guests are assigned rooms away from affected areas, and we will ensure the entire floor is fully treated and cleaned before allowing guests to stay. We also understand your frustration with the lack of fresh sheets and paid amenities. Our aim is to provide a minimalist and serene environment, but we realise that guests should feel fully comfortable and cared for. Moving forward, we will make sure that fresh sheets are provided during stays and review the clarity around our amenities policy to avoid any confusion. Thank you for your feedback; we’ll be addressing these issues with our team to ensure a better experience in the future. Be well...Zedwell, Guest Experience Team Zedwell Family

Hello Daniel, thank you for sharing your thoughts. We are genuinely sorry for the inconvenience you experienced during your stay, and we deeply regret that the fumigation process impacted your experience. Regarding the bed bugs: We take suc… Zobrazit více

Hello Michaela, thank you for the kind nod to Vaishali — she’s truly one of a kind, and will be delighted to know she left a great impression! We hope to welcome you back again soon for another restful stay. Be well...Zedwell, Guest Experience Team Zedwell Family

Hello Michaela, thank you for the kind nod to Vaishali — she’s truly one of a kind, and will be delighted to know she left a great impression! We hope to welcome you back again soon for another restful stay. Be well...Zedwell, Guest Experi… Zobrazit více

Hello Veronikabejaoui, thank you for taking the time to share your experience. We're pleased to hear you appreciated our prime location, 24-hour reception, self-check-in, and convenient vending machines. We understand that the layout of the hotel can feel like a maze, and we’re always happy to assist with directions. Our window-free rooms are designed for a restful, distraction-free sleep, but we acknowledge this may not be for everyone. The mattress is positioned lower to create a cosy, minimalistic sleep environment, and while we don’t have traditional wardrobes, our concept is focused on simplicity and maximising space. We regret that the temperature in your room was uncomfortable—our team is always available to adjust settings upon request. Your feedback is valuable, and we appreciate your honesty. If you decide to stay again, we’d love to help make your experience more comfortable. Be well...Zedwell, Guest Experience Team Zedwell Family

Hello Veronikabejaoui, thank you for taking the time to share your experience. We're pleased to hear you appreciated our prime location, 24-hour reception, self-check-in, and convenient vending machines. We understand that the layout of… Zobrazit více

Hello František, thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed our cosy environment and were able to get a peaceful night’s sleep. That’s exactly what we aim to provide – a serene space to relax and unwind. We look forward to welcoming you back soon for another restful stay! Be well...Zedwell, Guest Experience Team Zedwell Family

Hello František, thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed our cosy environment and were able to get a peaceful night’s sleep. That’s exactly what we aim to provide – a serene space to relax and unw… Zobrazit více