Reviews of 2-room Apartment NFT New Gudauri 452
New Gudauri, Georgia, 4702 Gudauri, Georgia
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Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewFantastic
Reviewed: 19 April 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewGreat communication from Irina and team. Good location and everything is close by, including the ski lifts.
Would have been nice to have the sauna facilities in same building as you have to walk to a different block. Also, would have been good if there was some clearer instructions on what to do with ski equipment.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewNice view, cozy flat
Everything was nice
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewThe location is good. Nice view to the mountains from the apartment. WIFI is working good.
The overall impression of the apartment is that it is worn out and many quick fixes is done. Entering the bathroom, we discover the walls are damaged from moisture with the paint peeling off. The administrator is contacted - she says it is because of the previous guests made a flood, and they had no time to repair it. I reply it can not be true as walls can not get damaged so quickly with paint peeling off. Now there is a new explanation, it is now due to the piping in the walls that had to be changed, and they had no time to paint the walls after. The truth - this was old damage, all over the bath room and nobody had fixed it before our arrival. I was offered a discount of 10-15 % due to this. If I wanted wanted further discount, the administrator wanted to cancel my booking in booking.com, and afterwards I had to confirm that me and my children had never checked in the apartment ! Off course I denied such action - as it would be a lie, and the problems was not booking.com's fault, and their fee should not be used as the discount to me. Further issues I want to mention: - The shower curtain was missing, so there was water all over the floor after showering. After some time we discovered the missing curtain, in the closet in the sleeping room - The shoe rack was broken /worn out - The bed was broken. The wooden "things" under the mattress was loose and many lying on the floor. The administrator tried to fix it, but after 2 days it was broken again -The door handle fell off- There is only one closet, with only one shelf. we were 3 people with skiing clothes etc, so we "lived in our bags". - Lights in the apartment - there are only lights in the ceiling, with a very cold tone. So no reading lights a the beds or the possibility to make it a little cosy - All knifes and corkscrew was missing - not so funny to discover when your friends are over for food and a bottle of wine. No cleaning, and no vacuum cleaner available in the room
Hans, your complaint is not quite clear. According to your request we had sent you the video before the booking. And you confirmed the booking afterwards. So looked like everything was ok. Also we made a concession and checked you in at 5 am without any extra charges. Then, we hadn’t been able to find you for 4 days to get the payment. Looked like you were escaping us making excuses related to some minor issues ( I’d like to repeat that you saw the video of the apartment before booking) and demanded a huge discount. Unfortunately you paid only after we had threatened with the police. Above all, I mentioned that there was an administrator who was at your help 24/7 and could help you with any request or issue. You didn’t ask him anything or complained him about anything. P.s. it would be great if you come to a resort and focus on rest and getting pleasure, rather than minor issues and non-existent problems
Hans, your complaint is not quite clear. According to your request we had sent you the video before the booking. And you confirmed the booking afterwards. So looked like everything was ok. Also we made a concession and checked you in at 5 … Show more
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 11 February 2024 · Stayed in February 2024
Verified reviewReviewed: 2 February 2024 · Stayed in February 2024
Verified reviewReviewed: 5 October 2022 · Stayed in August 2022
Verified review