Reviews of Chalet Mestia 3 stars
Betlemi Street 47, 3200 Mestia, Georgia
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewVery clean room, friendly staff and great location.
Rooms have almost zero sound isolation, you can hear everything from the street.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBig, clean and comfortable room
No air-conditioning , only fan Was very hot in the afternoon and sunset
Dear Iris, Thank you for your kind feedback! We’re happy you enjoyed the big, clean, and comfortable room. 🌿 As a traditional chalet-style hotel in the Svaneti mountains, we don’t have air-conditioning, since the authentic design relies on the fresh, cool mountain air that arrives in the evenings and nights. We understand that afternoons can feel warm, especially around sunset, and we appreciate you sharing this note. Our goal is to offer guests a cozy and genuine mountain stay, and your feedback helps us improve while preserving that atmosphere. We look forward to welcoming you back to Mestia for more memorable experiences!
Dear Iris, Thank you for your kind feedback! We’re happy you enjoyed the big, clean, and comfortable room. 🌿 As a traditional chalet-style hotel in the Svaneti mountains, we don’t have air-conditioning, since the authentic design relies on… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation
No bottled water in the room No tea/coffee in the room only cups and kettle No air conditioning not even portable one No dental kit No Wifi available in the room only it was operational in the hotel lobby
Dear Issapour, Thank you for sharing your impressions. We would like to clarify for future guests that all amenities are clearly described in our hotel listing, and we do not advertise bottled water, tea/coffee facilities, air conditioning, or dental kits in the rooms. Regarding Wi-Fi, it is available throughout the property, including guest rooms, and not limited to the lobby. We always encourage our guests to check the description before booking and to contact our team during their stay if they need any assistance, so we can make their experience more comfortable. Best Wishes Chalet Mestia
Dear Issapour, Thank you for sharing your impressions. We would like to clarify for future guests that all amenities are clearly described in our hotel listing, and we do not advertise bottled water, tea/coffee facilities, air conditio… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewClean and spacious room, breakfast was very nice, lots of Georgian choices...
No coffee or tea maker on the room and TV channels were empty (nothing to see)
Dear Domenico, Thank you very much for sharing your experience with us. We are glad to hear that you enjoyed the cleanliness and spaciousness of the room as well as the variety of our Georgian breakfast. We also appreciate your feedback regarding the coffee/tea maker and TV channels. Your comments are very valuable, and we will take them into consideration to improve our guests’ comfort. We hope to welcome you back again in the future. Best Wishes, CHALET MESTIA
Dear Domenico, Thank you very much for sharing your experience with us. We are glad to hear that you enjoyed the cleanliness and spaciousness of the room as well as the variety of our Georgian breakfast. We also appreciate your feedback re… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe hotel room was modern with comfortable facilities. It also had two small balconies with a nice view over the main street in Mestia and the mountains in the background. The staff was friendly and helpful. The location of the hotel is excellent.
There was a strong humming sound in the room that disturbed us a bit in the night (possibly from ventilation or water boiler etc.). The breakfast was decent but nothing special.
Dear Matilda, Thank you very much for taking the time to share your experience at Chalet Mestia. We're delighted to hear that you enjoyed our modern rooms, the beautiful mountain views from the balconies, and our central location. It's also wonderful to know that our team made you feel welcome during your stay. We appreciate your feedback regarding the humming sound in the room. We're sorry for the disturbance it caused and will look into this issue to ensure a more restful experience for our future guests. We're also grateful for your thoughts on breakfast and will continue working to improve our offerings. We hope to have the pleasure of welcoming you back to Mestia in the future! Warm regards, Chalet Mestia
Dear Matilda, Thank you very much for taking the time to share your experience at Chalet Mestia. We're delighted to hear that you enjoyed our modern rooms, the beautiful mountain views from the balconies, and our central location. It&#… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewOne of the most friendly, helpful and welcoming hotel I've been to. Super comfy beds, great breakfast and amazing staff. They do go that extra mile for you. From walking us to an amazing rooftop terrace to preparing a lunch box for on the road the morning we left. That's what you call hospitality with five stars!!
Dear Jurjen, Thank you so much for your kind and thoughtful review! We're truly delighted to hear that you found your stay with us to be so welcoming and comfortable. It means a lot to know that our team made a lasting impression — going the extra mile is something we genuinely love to do for our guests. We’re thrilled you enjoyed the comfy beds, breakfast, and little touches like the rooftop walk and lunch box. Your words perfectly capture the spirit of the hospitality we strive to offer every day. We hope to welcome you back again soon for another memorable stay! Warm regards, CHALET MESTIA
Dear Jurjen, Thank you so much for your kind and thoughtful review! We're truly delighted to hear that you found your stay with us to be so welcoming and comfortable. It means a lot to know that our team made a lasting impression — goi… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewEverything was perfect Thanks to the owner ❤️
Dear Luca, Thank you for your kind words! We're delighted to hear that you enjoyed our cozy chalet, spacious and clean rooms, and the fantastic location. We hope to welcome you back soon for another relaxing stay. Safe travels Chalet Mestia Team
Dear Luca, Thank you for your kind words! We're delighted to hear that you enjoyed our cozy chalet, spacious and clean rooms, and the fantastic location. We hope to welcome you back soon for another relaxing stay. Safe travels Chalet… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewVery cozy chalet, with a great restaurant! The rooms are quite spacious, and clean. The location is fantastic, right on the main road barely 200 meters from the bus station.
Dear Deborpita, Thank you for your kind words! We're delighted to hear that you enjoyed our cozy chalet, spacious and clean rooms, and the fantastic location. It’s wonderful that you had a great experience at our restaurant as well! We hope to welcome you back soon for another relaxing stay. Safe travels Chalet Mestia Team
Dear Deborpita, Thank you for your kind words! We're delighted to hear that you enjoyed our cozy chalet, spacious and clean rooms, and the fantastic location. It’s wonderful that you had a great experience at our restaurant as well! We… Show more
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewSuper nice staff, always eager to help. Hotel is placed in the center - easy to get anywhere. Room was cleaned on a daily basis 👌
Poor breakfast - quality of food could be improved
Dear Salome, Thank you for your kind words about our staff and location! We’re delighted to hear that you found our team helpful and that you enjoyed our central location and daily room cleaning. We appreciate your honest feedback about breakfast. We’re always looking to improve, and your comments will help us enhance the quality of our offerings. We hope to welcome you again for an even better experience! CHALET MESTIA
Dear Salome, Thank you for your kind words about our staff and location! We’re delighted to hear that you found our team helpful and that you enjoyed our central location and daily room cleaning. We appreciate your honest feedback about b… Show more
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewAbsolutely cosy place with a nice interior! Loved the heated floors in a bathroom :) Felt like home. Great breakfast, every day different food.
Dear Jukse, Thank you for your kind words! We're delighted to hear that you enjoyed the interior, heated floors & variety of breakfast. Our team takes great pride in providing helpful service, and it’s wonderful to know it made a difference in your stay. We hope to welcome you back to Chalet Mestia !
Dear Jukse, Thank you for your kind words! We're delighted to hear that you enjoyed the interior, heated floors & variety of breakfast. Our team takes great pride in providing helpful service, and it’s wonderful to know it made a … Show more
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewClean nice view helpful staff very convenient location
Dear Qistin, Thank you for your kind words! We're delighted to hear that you enjoyed the cleanliness, views, and convenient location of our hotel. Our team takes great pride in providing helpful service, and it’s wonderful to know it made a difference in your stay. We hope to welcome you back to Chalet Mestia !
Dear Qistin, Thank you for your kind words! We're delighted to hear that you enjoyed the cleanliness, views, and convenient location of our hotel. Our team takes great pride in providing helpful service, and it’s wonderful to know it m… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewNormal place to stay in Mestia. Close to Supermarket and Pharmacy. Very friendly staff
Rooms need to be refreshed. No refrigerator in the room
Dear Vladislav, Thank you for taking the time to share your feedback. We're glad you appreciated our convenient location and the friendliness of our staff—it means a lot to us! We also appreciate your comments about the rooms and amenities. Your feedback helps us improve, and we will certainly consider updates to enhance our guests' experience. If you have any specific suggestions, we’d love to hear them. We hope to welcome you again in the future! Best regards, CHALET MESTIA
Dear Vladislav, Thank you for taking the time to share your feedback. We're glad you appreciated our convenient location and the friendliness of our staff—it means a lot to us! We also appreciate your comments about the rooms and ame… Show more
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified review